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Hotel Description

At Quality Inn & Suites Matthews - Charlotte, you'll be 20.9 km (13 mi) from Spectrum Center. Highlights at this hotel include free buffet breakfast, free self parking, and a 24-hour fitness center.

Flat-screen TVs with digital channels are featured in all 118 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Hair dryers, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Additionally, you'll find a seasonal outdoor swimming pool, a 24-hour business center, and coffee/tea in a common area. There's also the convenience of free extended parking.

Sights within a 10-minute drive of this Matthews hotel include Matthews Heritage Museum and Matthews Community Center.

Quality Inn & Suites Matthews - Charlotte ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5
It was very pleasant no loud noise at all but my could have used a new mattress.

Posted by on Mar 20, 2017

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2 out of 5

toilet would not flush room had an odor

Pros: There were too many negatives to enjoy any positives
Cons: facility needs to be properly maintained. rooms need mini fridge, microwave
Location: location was good for my needs
will not choose this motel again. Spend the following night at a different motel that was well maintained, had extras such as fridge, microwqve and costs $30 less per night.

Posted by on May 16, 2016

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4 out of 5

Good value

Pros: Great staff and comfortable room.
Cons: More ice machines.
Location: Subberb of a major city with all they have to offer.
Hotel was clean and comfortable. Excellent free breakfast. Little or no TV but not the fault of motel. Time Warner cable was in process of upgrading installation. Overall, a good experience.

Posted by , from new braunfels, tx on Aug 15, 2015

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4 out of 5

Great and more for the price!

I stayed 3 nights. Pros-price, breakfast, staff, comfortable bed Cons-paper thin walls, towels and small pillows. I didn't expect this chain to be as nice...SURPRISE!

Posted by on Jul 4, 2015

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1 out of 5

No Hot water

The hotel was ok until I realized there wasnt any hot water. I left my name and # and have yet to recieve a call in reference to this situation. Horrible customer service!!

Posted by on Mar 5, 2015

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4 out of 5


Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Hotel was well located for where we were going. They had some funky pillows! Little tiny squares. I was glad I had my own pillow with me.

Posted by , from Columbia, SC, USA on Nov 13, 2012

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5 out of 5

Very clean up to date rooms and nice breakfast

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I like the interior entrances. I felt safe. The lobby is modern and clean as are the rooms. The size and comfort of the rooms are very good. The pool was well maintained and clean. The free breakfast included eggs, sausage, cereal, fruit, yogurt, juice and coffee to name a few items. Very well done. I would stay there again if in the area.

Posted by on Oct 17, 2012

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5 out of 5

Great Hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We booked last minute and we were pleasantly surprised at how nice the hotel and staff was. The breakfast is awesome and the ladies refilled the food with fresh constantly. Very quiet area and super clean rooms made our stay perfect. Highly recommended. Thanks again Quality Inn, you definitely live up to your name at this location.

Posted by , from Todd, NC on Jul 25, 2011

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5 out of 5

Hoel was great Travel Agency let me down

I enjoyed my stay at the hotel the staff was great, knowledgeable, friendly, and attentive. However, for the second time I was double charged, for a room, Both charges were put back on my card after I brought it to attention, but once is a mistake twice is starting a pattern.

Posted by on Feb 20, 2011

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5 out of 5

great place

Was a great place and I would recommend to all my friends!! The staff was wonderful and the location was perfect for what my family and I had came into town for!!

Posted by on Sep 8, 2010

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About the Quality Inn & Suites Matthews - Charlotte

Location 13470 E Independence Blvd, Matthews, NC 28105

Property Features

Quality Inn & Suites Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. There are 2 meeting rooms available. The business-friendly Quality Inn & Suites Matthews - Charlotte also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Matthews hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free long-term parking , Free self parking , Free RV, bus, truck parking


  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (47.3 km / 29.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Matthews - Charlotte offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10 per stay.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.