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Microtel Inn by Wyndham Matthews/Charlotte

2-star property
1603 Matthews Mint Hill Rd, Matthews, NC 1-855-201-7819

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2.7 out of 5
See all 15 Travelocity Reviews

"The gentleman at the front desk was extremely friendly and helpful I will come back because of him " More

By a verified traveler on Wed 08 Jul 2020

Points Of Interest

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Hotel Description

Matthews guestrooms with free WiFi

In suburbs

Within 9 miles (15 km) of this hotel, you'll find Bojangles' Coliseum and Ovens Auditorium. Bank of America Stadium is within 16 miles (25 km) and Quail Hollow Club is within 20 miles (32 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. There's a computer station and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 81 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free weekday newspapers, free long-distance calls, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$53* Per night/room Jul 12 - Jul 13

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn by Wyndham Matthews/Charlotte ratings based on 15 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Microtel Inn by Wyndham Matthews/Charlotte

Everyone (10)
5 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 31, 2020 by GM

Thank you for your feedback, we appreciate your business!!

5 out of 5
The gentleman at the front desk was extremely friendly and helpful I will come back because of him

Posted by , from Matthews, North Carolina on Jul 8, 2020

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Comment from Hotel Management

Jul 8, 2020 by GM

Awesome to hear. Thanks so much for your feedback, we appreciate your business!!

3 out of 5
Rooms are really really small didnt realize how small from the pics but not a bad stay

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 3, 2019 by GM

Thank you for your feedback. We appreciate your business.

4 out of 5

Posted by on Jul 19, 2019

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4 out of 5

Posted by on Mar 11, 2019

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1 out of 5

Renovations made my stay awful

Rooms shouldn't be advertised at the normal rate when the hotel is under this level of renovation. Dust, noise, holes in the walls, workers in hallway at all hours. The first two rooms I was offered had construction equipment in the tubs. Horrible stay.

Posted by , from South Carolina on Jan 28, 2018

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1 out of 5

Hotel is under construction with paint fumes.

The hotel under construction in the lobby. The lobby door isn't secure. Walking into you are hit with the fumes of paint. Checking on new year eve with the current weather in Charlotte made for a first observation nightmare. The front desk attendant was not professional needless to say. I contacted Travelocity and request a refund.

Posted by , from charlotte on Jan 2, 2018

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3 out of 5

Painting and renovation work ongoing

Not told before arrival of renovation work. Was told at checking but that was to late to find another motel. Poor signage makes finding location difficult. TV did not work . When I reported to desk told go back up to your room and push harder on the button on TV. Don’t even try to use remote. Did not work but no one followed up. Reported again next day but no joy.

Posted by on Nov 1, 2017

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1 out of 5

Don't waste your money.

The motel was very run down. There were 3 large deep scrapes on the wall. The carpet was worn down...But the worst of all was the mattress. There are no words to describe how broken down it was. We were very disappointed that a Microtel was in this bad of shape.

Posted by , from Burlington, NC on Mar 14, 2017

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1 out of 5

Nasty

The rooms where nasty and smelled. The hallways had food on the floor. So nasty it needs to close down and be cleaned and remodeled. I can't believe this place is open. But I guess u get what u pay for. So if u want to sleep in a nasty place for cheap this is the place.

Posted by on Dec 23, 2015

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About the Microtel Inn by Wyndham Matthews/Charlotte

Location 1603 Matthews Mint Hill Rd, Matthews, NC 28105

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Microtel Inn by Wyndham Matthews/Charlotte. Self parking is free. This Matthews hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Built in 1996
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (30.5 km / 19 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn by Wyndham Matthews/Charlotte offers 81 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Charlotte
  • Microtel Inn Wyndham Charlotte Hotel
  • Microtel Inn Wyndham Charlotte Hotel Matthews
  • Microtel Inn Wyndham Matthews Charlotte
  • Microtel Inn Wyndham Matthews/Charlotte Hotel Matthews
  • Microtel Inn Wyndham Matthews/Charlotte Matthews
  • Microtel Inn Wyndham Matthews/Charlotte
  • Microtel Hotel Matthews
  • Matthews Microtel
  • Microtel Matthews
  • Microtel Inn Wyndham Matthews/Charlotte Hotel
  • Microtel Inn by Wyndham Matthews/Charlotte Hotel
  • Microtel Inn by Wyndham Matthews/Charlotte Matthews
  • Microtel Inn by Wyndham Matthews/Charlotte Hotel Matthews

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.