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4.4 out of 5

"The staff here was exceptionally helpful and friendly. " More

By a verified traveler on Sat 10 Jul 2021

Hotel Description

Hotel near Mardi Gras Casino in Nitro

Heart of Nitro

Stay at this Nitro hotel and you'll be within 2 miles (3 km) of Mardi Gras Casino and 9 miles (15 km) of Nitro City Park. Southridge Center and Charleston Civic Center are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and a casino shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 89 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers. Weekly housekeeping is available.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Sep 28 - Sep 29

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Everyone (9) Couples (3) Family (1)
5 out of 5
The staff here was exceptionally helpful and friendly.

Posted by on Jul 10, 2021

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4 out of 5
In the side of mountain. View is mostly dirt and rock. Otherwise ok. Employees very friendly and helpful but you have to wait on them or find them sometimes. Breakfast was provided but ran out of items quickly.

Posted by on Mar 22, 2021

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5 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 25, 2019 by Emily M.

Thank you for the *perfect* 5 out of 5 rating! We appreciate your feedback.

5 out of 5
The hotel was very clean. The man at the front desk was very friendly also.

Posted by on Oct 20, 2019

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5 out of 5

Posted by on Sep 30, 2019

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5 out of 5

Posted by on Sep 28, 2019

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5 out of 5
The breakfast was good. I stayed on Sun nite and Mon morning they were out of milk for the cereal so they put the cereal away. I found plenty other stuff to eat. Overall I will give breakfast a very good rating.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 22, 2019 by Emily

Thank you for the 5 out of 5 rating! We appreciate your feedback!

4 out of 5

Posted by on Apr 9, 2019

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4 out of 5

Posted by on Feb 4, 2019

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5 out of 5
Pros: Conveniently located, and there was a shuttle available to/from the casino.
Cons: Bathroom could use a fan/vent and brighter lighting. I found the new style sink basin to be a bit high for me.
Location: Visited Mardi Gras Casino and Dog Track Racing. Ate at TGIFriday's, Cracker Barrel, and Sheetz.
We had planned to stay at the Mardi Gras Hotel, but they could not accommodate our dates. Next time I think Holiday Inn Express will be our first choice!

Posted by on Sep 3, 2018

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About the Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Location 410 New Goff Mountain Road, Nitro, WV 25313

Property Features

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Nitro hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free casino shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers 89 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Nitro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 3
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Holiday Inn Express Cross Lanes
  • Holiday Inn Express Hotel Cross Lanes
  • Holiday Inn Express Hotel Suites Cross Lanes
  • Inn Express Cross Lanes
  • Holiday Inn Express Hotel Suites Cross Lanes
  • Holiday Inn Express Hotel Suites Cross Lanes an IHG Hotel

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.