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"Staff is very friendly!!!! I enjoy them everytime i stay there! " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

Charleston guestrooms with soaking bathtubs

In Charleston

Within 6 miles (10 km) of this Charleston hotel, you'll find University of Charleston and West Virginia State Museum. West Virginia State Capitol Building is within 6 miles (10 km) and Clay Center for the Arts and Sciences is within 9 miles (15 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A picnic area and express check-in are also provided.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 108 guestrooms also offer free WiFi and flat-screen TVs. Housekeeping is available once per stay.

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Dec 1 - Dec 2

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-in Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Charleston - Kanawha City, WV ratings based on 25 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Charleston - Kanawha City, WV

Everyone (17) Couples (4) Family (6)
1 out of 5
There were lives on our toilet and toenails on the floor, just wow.

Posted by on Mar 15, 2020

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4 out of 5

Posted by on Mar 6, 2020

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5 out of 5
Staff is very friendly!!!! I enjoy them everytime i stay there!

Posted by on Jan 27, 2020

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1 out of 5
On positive side, the room was inexpensive and the TV was of good quality. Unfortunately, the negatives outweighed the positive. The room was smelly, partly body order, partly mildew. The floor was visibly dirty and the mirror still had floss debris on it. The bathtub had numerous chips out of the porcelain that were the size of dimes and quarters. This was my first and last stay at a Red Roof Inn.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 6, 2020 by Tiffany- front desk

G I do apologize that you had a bad experience in our hotel. We are always taking the guest feedback and applying it to our business.

2 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Jan 6, 2020 by Tiffany - Front desk

Thank you for your review!

1 out of 5
Photos provided were very deceiving. When we checked into our room i pulled back the sheets to check for bugs and mattress condition and when i did the entire mattress was covered in pools of blood...we did contact the desk and they gave us a new room but it was very unsanitary. Also when walking up the stairs to the room there were 2 people passed out on the steps. Do not reccomend.

Posted by on Oct 9, 2019

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5 out of 5
Nice hotel clean and comfortable and a nice location

Posted by on Sep 2, 2019

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1 out of 5
The room was not cleaned for 3 days and we had to go to desk to get fresh towels each day. When we asked why this happened they said someone would be right thrre to clean and never showed up. Very disappointed

Posted by on Jul 23, 2019

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1 out of 5
Nasty, no towels or anything else in room. A/C was mediocre and was hot out this trip. No more Red Roof Inn for me

Posted by on Jul 6, 2019

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1 out of 5
The staff was friendly. However the room itself had several areas of concern. It was run down amd in need of repairs. The air conditioner was loud and would turn off and on. So it would be loud one minute and dead noise the next. The refrigerator had a high pitched squeal and we couldnt get it to stop. There was no toilet paper. They seem to have a land scaping business being run out of the hotel and there was a lot of foot activity outside our room from 3am-4am. I would not stay here again.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 13, 2019 by Dale Samples

I'm sorry to hear about your experience at our inn. We have a large crew of Nelson Tree Service staying with us as they are doing work for a $100 Million electric grid transmission upgrade.

About the Red Roof Inn Charleston - Kanawha City, WV

Location 100 Trueman Circle, Charleston, WV 25304

Property Features

As a guest of Red Roof Inn Charleston - Kanawha City, WV, you'll find a vending machine, a picnic area, and express check-in. WiFi is free in public spaces. Red Roof Inn Charleston - Kanawha City, WV also features a safe deposit box at the front desk and ATM/banking services. Self parking is free. This Charleston hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Outdoor picnic space
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, WV (CRW-Yeager) (11 km / 6.8 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Charleston - Kanawha City, WV offers 108 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. This Charleston hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Safe (surcharge)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Red Roof - RediClean guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.61 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Charleston Kanawha City
  • Red Roof Inn Kanawha
  • Red Roof Inn Kanawha Hotel
  • Red Roof Inn Kanawha Hotel Charleston City
  • Red Roof Inn Charleston Kanawha City Hotel
  • Red Roof Inn Kanawha City Hotel
  • Red Roof Inn Kanawha City
  • Charleston Red Roof Inn
  • Red Roof Inn Charleston - Kanawha City Hotel Charleston
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  • Red Roof Inn Charleston - Kanawha City, WV Hotel
  • Red Roof Inn Charleston - Kanawha City, WV Charleston
  • Red Roof Inn Charleston - Kanawha City, WV Hotel Charleston

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.