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Holiday Inn Hotel & Suites Charleston West by IHG

3.5 star property
3.5-star hotel near Charleston Coliseum & Convention Center

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Charleston West by IHG

Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Reception
Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout drapes, iron/ironing board
Courtyard
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
400 Second Ave, South Charleston, WV, 25303
  • Charleston Coliseum & Convention Center
    ‪4 min drive‬
  • Charleston Town Center
    ‪5 min drive‬
  • University of Charleston
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 389 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(18 reviews)
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 389 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

South Charleston

In suburbs.Within 6 miles (10 km) of this hotel, you'll find Charleston Coliseum & Convention Center and Charleston Town Center. Mountain Stage and University of Charleston are also within 6 miles (10 km).

What's nearby

  • North Charleston Recreation Center - 3 min drive - 1.1 miles
  • Charleston Coliseum & Convention Center - 4 min drive - 3.3 miles
  • Charleston Town Center - 5 min drive - 3.7 miles
  • University of Charleston - 8 min drive - 5.4 miles
  • Southridge Center - 8 min drive - 5.3 miles

Getting around

  • Charleston Station - 7 min drive
  • Charleston, WV (CRW-Yeager) - 14 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Tippie's Tavern - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hardee's - ‬8 min walk
  • ‪Casa Garcia Mexican Restaurant - ‬3 min drive

About this property

Holiday Inn Hotel & Suites Charleston West by IHG

3.5-star hotel near Charleston Coliseum & Convention Center
Holiday Inn Hotel & Suites Charleston West by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Hotel & Suites Charleston West by IHG. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Charleston West by IHG offers 150 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese

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  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,187 reviews
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The price is $146
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13.99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.99 per person
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Charleston West
Holiday Inn Hotel Charleston West

Frequently asked questions

How close is Holiday Inn Hotel & Suites Charleston West by IHG to the airport?

Holiday Inn Hotel & Suites Charleston West by IHG is 8.4 mi (14-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

Does Holiday Inn Hotel & Suites Charleston West by IHG have an airport shuttle?

Holiday Inn Hotel & Suites Charleston West by IHG offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does Holiday Inn Hotel & Suites Charleston West by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Hotel & Suites Charleston West by IHG, but buffet breakfast is offered for a fee of USD 13.99 per person. It's available on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Hotel & Suites Charleston West by IHG?

No, there is no casino at this hotel, but Mardi Gras Casino (12-min drive) is nearby.

What time is check-in at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Hotel & Suites Charleston West by IHG?

This hotel offers free self parking.

Does Holiday Inn Hotel & Suites Charleston West by IHG have a pool?

Holiday Inn Hotel & Suites Charleston West by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Holiday Inn Hotel & Suites Charleston West by IHG have a restaurant?

Holiday Inn Hotel & Suites Charleston West by IHG is home to Mosa's Bar and Grille, which features American cuisine.

Does Holiday Inn Hotel & Suites Charleston West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel & Suites Charleston West by IHG to downtown South Charleston?

Holiday Inn Hotel & Suites Charleston West by IHG is 0.5 mi away from South Charleston.

Holiday Inn Hotel & Suites Charleston West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 93 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best locale

Location is a twisted route off the freeway in an industrialized location with train noise you can hear in the room. Restaurant was almost out of selections on Sunday evening with most local establishments closed.
Stayed 1 night in Mar 2025

8/10 Good

Trishia

Stayed 1 night in Apr 2025

6/10 Okay

Shanendoah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking surprise

Overall a nice hotel and decent stay. Its just surprising that with the price of the stay, breakfast is not included in the price. I have stayed a cheaper places and good quality breakfast that was included with the cost of the stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice Hotel. The friendly staff were very efficient and accommodating. The room was very clean and offered all the amenities expected. I will stay there again. I give it 5 stars!
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Good location. Food was good. Pool and hot tub was relaxing!
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

4/10 Poor

David

Traveled with family
Liked: Amenities
For the cost of the room I found our room way to small u could barely get the luggage cart in hardly any room to move around in. No towels brought to the room had to go to front desk to get new ones
Stayed 2 nights in Mar 2025

8/10 Good

Tiffany, Muncie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. The pool and jacuzzi are nice. Enjoyed dinner at restaurant. Food was good. Room was good. Bed was soft.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Stayed 3 nights in Feb 2025

4/10 Poor

Barbara

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The price for this hotel was not worth it. After checking before booking that the hot tub was working....come to find out it is not functioning properly. Dining room was out of many selections on the menu. Staff in the dining room was discourteous. Area surrounding hotel was not nice ...no place to take a walk. Room was small and crowded.
Stayed 1 night in Mar 2025

8/10 Good

Erika

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The pool area was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's got a great pool and it's safe
Stayed 1 night in Mar 2025

10/10 Excellent

HOPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very friendly motel

Our stay was more than great. We are not from this area and it is a very congested area but we had no worries because this hotel had a shuttle for us to and from the Colosseum and the driver was very friendly and very familiar with the area. We didn't have to leave our motel to eat we ate right at our motel another win win and has great food.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Lanny

Stayed 1 night in Nov 2024

8/10 Good

John, Powell

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff. Decent older hotel on the side of the highway. Could use some upgrading.
Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birds in the lobby lots of allergens

When I went into the hotel they had birds there and after we checked in I had to turn in this asthma attack and I checked out with him like 20 minutes of checking in and they wouldn't give me a refund.
Stayed 1 night in Feb 2025

6/10 Okay

Meghan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel and room were clean and well kept. The staff were very friendly. We did not have a good night sleep because our room was directly beside the elevators on the 6th floor and the elevator was loud and constant all night long. We arrived back at the hotel after midnight and thought that it would stop throughout the night because lack of people using it so we didn’t ask to be moved. However, that was up not being the case. We were very disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great time. Very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Stayed 1 night in Dec 2024