Within 6 miles (10 km) of this hotel, you'll find Charleston Coliseum & Convention Center and Charleston Town Center. University of Charleston is within 6 miles (10 km) and Mardi Gras Casino is within 12 miles (20 km).
Free shuttle, parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.
Jun 23, 2022 by Hope C., GM
Lisa, thank you so much mentioning my team. And I am so glad they took care of you. We look forward to seeing you again soon.
Aug 30, 2021 by Hope C., GM
Woohoo! We are so happy you love us. Please come back soon.
Aug 9, 2021 by Hope C., GM
I am very sorry you did not enjoy your stay with us. When the Housekeeping department is cleaning rooms they have no idea who or how many quests are staying in the room they are cleaning. There has been a lot of humidity lately so I think that must have been the issues that you were having. Again, I'm sorry you were so unhappy.
Apr 22, 2022 by Hope C., GM
Susan, thank you so much for staying with us. We are so happy to see you enjoyed your stay. Please come back soon.
Jul 9, 2021 by Hope C., GM
WOW! 5 out of 5. Thank you for that score. Please come back soon, we would love to have you visit us again.
May 12, 2021 by Hope C., GM
Thank you so much for staying with us. Yes, the dishwasher is one of the ones that you have to rinse everything off the plate. But your dishwasher was checked and it does get up to temperature to clean and sanitize.
Jan 29, 2020 by Hope C., GM
I am very sorry that the website is not correct. We are trying to find it so we can point it out and get it corrected. This is not our website so we much wait for someone to fix this. I am bringing this to their attention.
Sep 12, 2019 by Hope C., GM
Wow, what a wonderful review. Thank you so much, please come back soon.
Jun 24, 2019 by Hope C., GM
Thank you very much for your rating of 5 out of 5. Please join us again soon.
Sep 4, 2018 by GM
Hi Kim! We really appreciate you returning year after year! I'm glad our staff was so helpful and we look forward to your next stopover.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. A terrace, an arcade/game room, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Charleston West, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. This 3.5-star South Charleston hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers 150 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This South Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Mosa Cafe and Grille - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.