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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel perfectly located for exploring Cross Lanes

Choose dates to view prices

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Restaurant
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪19 min walk‬
  • Place, West Virginia Junior College-Charleston
    ‪20 min walk‬
  • Place, Mardi Gras Casino
    ‪1 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(77 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

One-Bedroom Junior King Suite-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room-Accessible-Non-Smoking

  • Sleeps 3

One-Bedroom King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Room

  • Sleeps 2

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

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About the neighborhood

Cross Lanes

Heart of Cross Lanes.You'll find Regal Nitro and Mardi Gras Casino within 2 miles (3 km) of this hotel. West Virginia Junior College-Charleston and Kanawha County Public Library are also within 2 miles (3 km).

What's nearby

  • Regal Nitro - 19 min walk - 1.0 mile
  • West Virginia Junior College-Charleston - 20 min walk - 1.1 miles
  • Mardi Gras Casino - 1 min drive - 1.3 miles
  • Kanawha County Public Library - 3 min drive - 1.7 miles
  • Charleston Coliseum & Convention Center - 11 min drive - 11.8 miles

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Hotel perfectly located for exploring Cross Lanes
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Exterior
Mardi Gras Casino & Resort
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 1,509 reviews
$111 nightly
The price is $126
Dec 2 - Dec 3
Total with taxes and fees
Mardi Gras Casino & Resort

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Frequently asked questions

How close is Wyndham Garden Cross Lanes Charleston to the airport?

Wyndham Garden Cross Lanes Charleston is 16 mi (20-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

Does Wyndham Garden Cross Lanes Charleston have an airport shuttle?

Airport shuttle services are not available at Wyndham Garden Cross Lanes Charleston.

Does Wyndham Garden Cross Lanes Charleston offer free breakfast?

Wyndham Garden Cross Lanes Charleston offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Wyndham Garden Cross Lanes Charleston?

No, there is no casino at this hotel, but Mardi Gras Casino (3-min drive) is nearby.

What time is check-in at Wyndham Garden Cross Lanes Charleston?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Wyndham Garden Cross Lanes Charleston?

This hotel offers free self parking.

Does Wyndham Garden Cross Lanes Charleston have a pool?

Wyndham Garden Cross Lanes Charleston features an indoor pool. Guests can enjoy pool access from 8 AM to 10:00 PM.

Does Wyndham Garden Cross Lanes Charleston have a restaurant?

Yes, there is a restaurant on site.

Does Wyndham Garden Cross Lanes Charleston have a spa?

There are no spa services available at this hotel.

How close is Wyndham Garden Cross Lanes Charleston to downtown Cross Lanes?

Wyndham Garden Cross Lanes Charleston is 0.6 mi away from Cross Lanes.

Reviews

Wyndham Garden Cross Lanes Charleston Reviews

7.2

Good

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 136 out of 1001 reviews
Rating 2 - Terrible. 127 out of 1001 reviews

Reviews

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted to my first room with two roaches . Then next room they switched me too wall paper coming off wall , tv did not work , phone didn’t even work . Finally moved a third time . Noisy very noisy there . Terrible location, should be condemned.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have moved rooms three times . I have two small children with me . It has been one problem after another . First room had roaches , second room tv did not work ,wall paper coming off the walls . Stains on the carpets . All in all nasty . I would not recommend it for my dogs . Never stay here again .
Stayed 1 night in Oct 2025

6/10 Okay

Thomas, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service
Just a little dated
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Traveled with family
Liked: Staff & service, room comfort

Do not go by pictures

No outdoor pool or hot tub. Which was a selling point on staying at this location. Pool area was so hot it was unbearable.
Stayed 1 night in Aug 2025

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Great

When we arrived no one was at the front desk. I yelled and no one came. I called the hotel and no one answered. I had made a reservation and prepaid and so I wasn't going to leave. After 10 minutes someone finally came out to help me and she treated me as if I was bothering her. When we went to get breakfast in the am - there was no sugar for coffee. The person working made us feel bad for asking. There was mold on the bathroom ceiling and as we checked out I told the worker. Her response was "yea we know".
Stayed 1 night in Aug 2025

8/10 Good

Dustin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees, nice pool
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just stayed at the same name hotel in Indianapolis, IN.
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay! Wish I would’ve read reviews before

The hotel was disgusting. Smelled like moldy smoke. We had mold in our room and a cockroach. Got outta there as quick as we could !
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Traveled with family
Bathtub was stopped up.
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, there seems to be a disconnect from whats presented online and the reality of it all when you visit. The Good: Staff was super friendly and helpful. They addressed our concerns and were quick to find resolution to the best of their abjlities. Breakfast was offered and one of the highlights of our week long stay. The Bad: They advertise as having two pools and a hot tub but only one pool is available and with both the hot tub and the external pool no longer available to guests. Indoor pool was available, however, it did not seem to be filtered or chemically treated properly as the water itself seem cloudy and some of the panels were missing their guards/tiles thus creating trip or fall hazards. The Ugly: This hotel is clearly showing its age and while the rooms seem to be slightly updated, it leaves a lot to be desired for visually and esthetically. There is some deception in their advertising of amenities. The housekeeping is not up to par as some of the blankets were soiled prior to our arrival. This location is clearly in limbo between a motel designation and a one star hotel status charging three star prices. One expects better of a Wyndham property at those rates. I would strongly reconsider alternatives should I visit Charleston again in the future.
Stayed 4 nights in Jul 2025

8/10 Good

Margo

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Commode wasn’t even attached to the floor. The new room with an attached commode wasn’t much better. Outside exit doors were broken and open to outside. Hotel smelled dirty. Would not recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Corissa, Louisville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smelled like smoke and so dirty
Stayed 1 night in Aug 2025

8/10 Good

Margo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice chat with the new manager. He was very nice and wanted to make sure we had everything we needed. He told us about some improvements they were doing to the hotel. We enjoyed meeting him and it sounds like he will have a positive impact on the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Dana, Junction City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here on out way to the beach every summer. Nice & clean. Staff are kind and helpful. This year there was some kind of glitch with the lights in the pool area but we were still able to swim.
Stayed 1 night in Aug 2025

2/10 Terrible

jon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 outside doors broken, anyone off the street can walk in. No way to lock them. 2 of 4 ice machines broke. Room had bugs on AC and food in the refrigerator. This place was horrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Julie, Glen Ellyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Incredibly disappointing! The pictures are incredibly misleading. When you see a dirty worn out rug in the hallway and in the lobby, you know the rest of the place is going to be horrible. The pool was incredibly dirty because obviously their filter doesn’t work or it hasn’t been running a long time. The front desk clerk said that there had been a group of kids from a baseball tournament that had just been in it. If a sufficient filter is running in a swimming pool, it doesn’t matter how many people are in that pool. My husband and I walked to the edge and we looked in the pool and we couldn’t even see to the bottom. It was murky and disgusting. Also, the bar and restaurant only take cash. We never carry cash in the United States when traveling. Besides who carries cash anymore? I couldn’t believe that they didn’t take Apple Pay! This is not the 1980s! The phone that was in the room is literally from the 1980s. Whoever owns this franchise literally does not take pride in what they own. If they did, they would ensure the fact that the place was up to code. The health department needs to go into this place and do a full sweep! So should the fire inspector. It’s absolutely horrific.
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shae

Traveled with family
Disliked: Property conditions & facilities
Safety: The most important thing to know about this hotel is the lack of security. We stayed 3 nights, and not once was the door we entered through (Door B, not the main entrance) locked. The area wasn't scary enough to cancel our reservation, but I would not stay here again. Cleanliness: The room itself (2nd floor) was fine, but the hallways and stairwells were dirty with ripped carpet and chipped paint, etc. The hotel needs some TLC. Staff: Front desk and morning breakfast lady were very nice, but employees gathered outside our window in the morning and were quite loud (male breakfast guys. Free breakfast: No complaints, typical with waffles, eggs, potatoes, sausage. Did like that it wasn't the same every morning. Juice available as juice boxes. The current rating of 3.9 might be a little high.
Stayed 3 nights in Jul 2025

4/10 Poor

Bobbie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed to see the dilapidated state of this hotel. The indoor pool area was stifling hot and the water was super cloudy. The outdoor pool was empty and had weeds growing up all around it. The bathroom door didn’t latch, so we used a folded up piece of cardboard wedged in between the door and frame to keep it shut when it was in use. Breakfast was very good, and the lady tending to the breakfast crowd did an excellent job of keeping things stocked and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Stayed 1 night in Jul 2025

8/10 Good

SCOTT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We all loved our stay. My only comment is the carpets are old and moldy, we would stay again.
Stayed 2 nights in Jul 2025