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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel perfectly located for exploring Cross Lanes

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Restaurant
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪1 min drive‬
  • Place, West Virginia State University
    ‪2 min drive‬
  • Place, Shawnee Sports Complex
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(76 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cross Lanes

Heart of Cross Lanes.You'll find Regal Nitro and Mardi Gras Casino within 2 miles (3 km) of this hotel. West Virginia Junior College-Charleston and Kanawha County Public Library are also within 2 miles (3 km).

What's nearby

  • Mardi Gras Casino - 1 min drive - 1.3 miles
  • West Virginia State University - 2 min drive - 3.0 miles
  • Shawnee Sports Complex - 3 min drive - 3.4 miles
  • Southridge Center - 11 min drive - 11.1 miles
  • Charleston Coliseum & Convention Center - 11 min drive - 12.0 miles

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Hotel perfectly located for exploring Cross Lanes
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Terrace/patio
Mardi Gras Casino & Resort
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 1,494 reviews
$108 nightly
The price is $123
Dec 8 - Dec 9
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Frequently asked questions

How close is Wyndham Garden Cross Lanes Charleston to the airport?

Wyndham Garden Cross Lanes Charleston is 16 mi (20-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Garden Cross Lanes Charleston?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Cross Lanes Charleston on Nov 23, 2025 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Garden Cross Lanes Charleston have an airport shuttle?

Airport shuttle services are not available at Wyndham Garden Cross Lanes Charleston.

Does Wyndham Garden Cross Lanes Charleston offer free breakfast?

Wyndham Garden Cross Lanes Charleston offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Wyndham Garden Cross Lanes Charleston?

No, there is no casino at this hotel, but Mardi Gras Casino (3-min drive) is nearby.

What time is check-in at Wyndham Garden Cross Lanes Charleston?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Wyndham Garden Cross Lanes Charleston?

This hotel offers free self parking.

Does Wyndham Garden Cross Lanes Charleston have a pool?

Wyndham Garden Cross Lanes Charleston features an indoor pool. Guests can enjoy pool access from 8 AM to 10:00 PM.

Does Wyndham Garden Cross Lanes Charleston have a restaurant?

Yes, there is a restaurant on site.

Does Wyndham Garden Cross Lanes Charleston have a spa?

There are no spa services available at this hotel.

How close is Wyndham Garden Cross Lanes Charleston to downtown Cross Lanes?

Wyndham Garden Cross Lanes Charleston is 0.6 mi away from Cross Lanes.

Reviews

Wyndham Garden Cross Lanes Charleston Reviews

7.2

Good

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 125 out of 1001 reviews

Reviews

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted to my first room with two roaches . Then next room they switched me too wall paper coming off wall , tv did not work , phone didn’t even work . Finally moved a third time . Noisy very noisy there . Terrible location, should be condemned.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have moved rooms three times . I have two small children with me . It has been one problem after another . First room had roaches , second room tv did not work ,wall paper coming off the walls . Stains on the carpets . All in all nasty . I would not recommend it for my dogs . Never stay here again .
Stayed 1 night in Oct 2025

8/10 Good

Dana, Junction City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here on out way to the beach every summer. Nice & clean. Staff are kind and helpful. This year there was some kind of glitch with the lights in the pool area but we were still able to swim.
Stayed 1 night in Aug 2025

2/10 Terrible

jon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 outside doors broken, anyone off the street can walk in. No way to lock them. 2 of 4 ice machines broke. Room had bugs on AC and food in the refrigerator. This place was horrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Julie, Glen Ellyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Incredibly disappointing! The pictures are incredibly misleading. When you see a dirty worn out rug in the hallway and in the lobby, you know the rest of the place is going to be horrible. The pool was incredibly dirty because obviously their filter doesn’t work or it hasn’t been running a long time. The front desk clerk said that there had been a group of kids from a baseball tournament that had just been in it. If a sufficient filter is running in a swimming pool, it doesn’t matter how many people are in that pool. My husband and I walked to the edge and we looked in the pool and we couldn’t even see to the bottom. It was murky and disgusting. Also, the bar and restaurant only take cash. We never carry cash in the United States when traveling. Besides who carries cash anymore? I couldn’t believe that they didn’t take Apple Pay! This is not the 1980s! The phone that was in the room is literally from the 1980s. Whoever owns this franchise literally does not take pride in what they own. If they did, they would ensure the fact that the place was up to code. The health department needs to go into this place and do a full sweep! So should the fire inspector. It’s absolutely horrific.
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shae

Traveled with family
Disliked: Property conditions & facilities
Safety: The most important thing to know about this hotel is the lack of security. We stayed 3 nights, and not once was the door we entered through (Door B, not the main entrance) locked. The area wasn't scary enough to cancel our reservation, but I would not stay here again. Cleanliness: The room itself (2nd floor) was fine, but the hallways and stairwells were dirty with ripped carpet and chipped paint, etc. The hotel needs some TLC. Staff: Front desk and morning breakfast lady were very nice, but employees gathered outside our window in the morning and were quite loud (male breakfast guys. Free breakfast: No complaints, typical with waffles, eggs, potatoes, sausage. Did like that it wasn't the same every morning. Juice available as juice boxes. The current rating of 3.9 might be a little high.
Stayed 3 nights in Jul 2025

4/10 Poor

Bobbie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed to see the dilapidated state of this hotel. The indoor pool area was stifling hot and the water was super cloudy. The outdoor pool was empty and had weeds growing up all around it. The bathroom door didn’t latch, so we used a folded up piece of cardboard wedged in between the door and frame to keep it shut when it was in use. Breakfast was very good, and the lady tending to the breakfast crowd did an excellent job of keeping things stocked and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Stayed 1 night in Jul 2025

8/10 Good

SCOTT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We all loved our stay. My only comment is the carpets are old and moldy, we would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Anastasia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ZACKARY

Stayed 1 night in May 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard and room smelled
Stayed 1 night in Jul 2025

4/10 Poor

Mandy

Traveled with family
Disliked: Amenities
Check in and out was easy. The hotel looks rough, cleanliness was ok. Barely any pool towels. Pool was soooo small, cloudy, not clear. Outside pool is closed. No hot tub. Breakfast was out of regular coffee, not a soul around to tell. No fresh fruit, ran out of most items before the end of breakfast (9:30am) about 9:15 a lady showed up to refill things. We stayed one night, the morning we were leaving I noticed mold growing on the ceiling in the bathroom- about two feet of black growth, not just a little. I can’t believe this hotel has the ratings it does. I will not be returning.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen, Floyds Knobs

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down and needs a total upgrade. The first room they assigned us had not been cleaned. The next room had been cleaned, but trash left in garbage can. The room keys did not work. The indoor pool water was green and slimy. The reason we chose this property was for kids to swim. I can't believe this was a Wyndham resort.
Stayed 2 nights in Jul 2025

4/10 Poor

Todd

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Entire hotel seemed damp, dark smelling and dirty. Renovations were taking place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erikka

Stayed 1 night in Jul 2025

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool is dirty l
Stayed 1 night in Jul 2025

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
The entire facility smells of must. Air conditioner vent in the is covered with mold and stinks.
Stayed 1 night in Jul 2025

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the first room air conditioner I had them move me. The second room is what I have pictures of. Mold in the floor, roaches climbing the walls, weed soo strong in the hallway, my refrigerator didn’t work so I had to put my groceries in the break room fridge. There was mold up the curtains and all over the side of the bed. They charge just as much as the nice ones that are sanitary. It was an awful night. I was supposed to get a refund and it’s been several days with no refund.
Mold under fridge
Mold in curtains
Random bug in my bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Donald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Room did not have two beds do we were moved to another room. Then the toilet was missing a bolt so it wobbled. Bathroom was dirty. The sink faucet only would let water come out at full blast power. The television did not work. And the one entrance door was broken.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Last time here

Moldy ceiling tiles in the hallway. The hallways smell of stale cigarettes, marijuana, and water mold. The ice machines and vending machines are broken. Exterior doors are broken on the north side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was fantastic!
Stayed 1 night in May 2025