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4.4 out of 5

"Very clean and pleasant staff. Nice breakfast selection. Had restaurants nearby. There was nothing that i didn't like. " More

By a verified traveler on Sun 11 Jul 2021

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Hotel Description

Hotel near Mardi Gras Casino in Cross Lanes

Heart of Cross Lanes

Stay at this Cross Lanes hotel and you'll be within 2 miles (3 km) of Mardi Gras Casino and 12 miles (20 km) of Southridge Center. Charleston Coliseum & Convention Center and Haddad Riverfront Park are within 12 miles (20 km).

Free shuttle, parking

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy free perks like free self parking and a casino shuttle.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Dec 11 - Dec 12

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Non Smoking

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sleep Inn & Suites Cross Lanes - South Charleston ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sleep Inn & Suites Cross Lanes - South Charleston

Everyone (8) Family (1)
3 out of 5

Posted by on Nov 4, 2021

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5 out of 5
Very clean and pleasant staff. Nice breakfast selection. Had restaurants nearby. There was nothing that i didn't like.

Posted by on Jul 11, 2021

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5 out of 5
The property was nice easy to find

Posted by on May 17, 2021

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5 out of 5

Posted by on Feb 11, 2019

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5 out of 5
I was very pleased with the room the staff . I was was running late and called ahead and was told there's no problem

Posted by on Jun 20, 2018

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5 out of 5

Nice hotel close to casino.

Pros: Clean staff very helpful. We are smokers nice smoking area.
Cons: Room a little to small.
good breakfast bar. Like the cookies and snacks(popcorn) coffee. Like the shuttle bus to casino. Staff very polite, helpful. Really enjoyed our two night stay. Very clean have stayed at hotels that was not clean.

Posted by on Jul 22, 2017

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2 out of 5

Terrible

Pros: Leaving
Cons: update
Had to switch rooms due to the sliding pocket door to the restroom would not stay closed. Next room had a dingy shower curtain where the glass door should have been. Carpet was peeling away on the edge of the walls. Only 2 outlets worked. The fan an the 1970's wall heater started squealing at midnight. Stains on the walls.

Posted by , from Michigan on Dec 17, 2016

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5 out of 5
Location: There were many dinning options close by (some even within walking distance) - Casino close by as well as lots of shopping!
Awesome hotel! Everything from grounds, room, hot tub and lobby was all very clean! Staff was very friendly and helpful - suggesting good dining options and even offering coupons. Everything about stay was great!!

Posted by on May 14, 2016

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5 out of 5

staying close to where relatives live

Pros: a great place to stay
Cons: maybe a larger room with a couch that turns into a bed
Location: it was close to about any thing you needed
the Hotel was great as always I love the pool the hot tub the breakfast and the staff is always freindly

Posted by , from Charlotte NC on Jul 7, 2015

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5 out of 5

Awesome Stay-just needed more time to enjoy

Beautiful Hotel and rooms, loved the microwave-mini frig-large room suites & huge bathrooms. Wish we had more time on our way to the Ky. Derby. Staff was awesome.

Posted by on May 15, 2009

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About the Sleep Inn & Suites Cross Lanes - South Charleston

Location 15 Goff Crossing Drive, Cross Lanes, WV 25313

Property Features

Sleep Inn & Suites Cross Lanes - South Charleston offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 500 square feet (45 square meters) and includes conference space. The business-friendly Sleep Inn & Suites Cross Lanes - South Charleston also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Cross Lanes hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Built in 1999
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests can enjoy continental breakfast for a fee.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Sleep Inn Cross Lanes
  • Sleep Inn Hotel Cross Lanes
  • Sleep Inn & Suites Cross Lanes - South Charleston Hotel
  • Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.