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Embassy Suites Charleston

3.5 star property
Hotel near Charleston Coliseum & Convention Center in Charleston

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Photo gallery for Embassy Suites Charleston

Bar (on property)
Indoor pool
Exterior
Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Free continental breakfast

Reviews

8.6

Excellent

Popular amenities

  • Breakfast included
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Popular LocationCharleston Town Center2 min walk
  • Popular LocationCharleston Coliseum & Convention Center7 min walk
  • Popular LocationHaddad Riverfront Park8 min walk
  • AirportCharleston, WV (CRW-Yeager)10 min drive

Similar properties

Exterior
Holiday Inn Express Charleston-Civic Center, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1002)
The price is $110
per night
$124 total
includes taxes & fees
Aug 10 - Aug 11
Holiday Inn Express Charleston-Civic Center, an IHG Hotel

About the neighborhood

Charleston

City center stay.At this hotel, you'll be steps from Charleston Town Center and within a 10-minute walk of Laidley Court Shopping Center. Charleston Stage Company and Heritage Towers are also within half a mile (1 km).

What's nearby

  • Charleston Town Center - 2 min walk
  • Charleston Coliseum & Convention Center - 7 min walk
  • Haddad Riverfront Park - 8 min walk
  • CAMC General Hospital - 16 min walk
  • West Virginia State Capitol Building - 3 min drive

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Fife Street Brewing - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites Charleston

Hotel near Charleston Coliseum & Convention Center in Charleston
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Frequently asked questions

How close is Embassy Suites Charleston to the airport?

Embassy Suites Charleston is 5.9 mi (11-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites Charleston?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Charleston on Aug 6, 2024 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites Charleston have an airport shuttle?

Embassy Suites Charleston offers an airport shuttle during limited hours, for a charge of USD 5.00 per person, one-way.

Does Embassy Suites Charleston offer free breakfast?

Yes, Embassy Suites Charleston offers free breakfast.

Is there a casino at Embassy Suites Charleston?

No, there is no casino at this hotel, but Mardi Gras Casino (15-min drive) is nearby.

What time is check-in at Embassy Suites Charleston?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites Charleston?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per night.

Does Embassy Suites Charleston have a pool?

Embassy Suites Charleston features an indoor pool.

Does Embassy Suites Charleston have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites Charleston have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites Charleston to downtown Charleston?

Embassy Suites Charleston is 0.3 mi away from Charleston.

Embassy Suites Charleston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1067 reviews" "
Rating 8 - Good. 213 out of 1067 reviews" "
Rating 6 - Okay. 101 out of 1067 reviews" "
Rating 4 - Poor. 64 out of 1067 reviews" "
Rating 2 - Terrible. 55 out of 1067 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the parking otherwise great facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the parking arrangement.
Stayed 1 night in Jun 2024

6/10 Okay

Keysel

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The property was really updated and don’t feel clean, the staff don’t look really happy, the area is so ugly and old.

8/10 Good

CHARLITA, ROCKINGHAM

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenien and a nice looking property
Stayed 1 night in Apr 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking at the hotel, have to pay to park in a garage next to hotel. Free drink coupons for happy hour was nice surprise. Breakfast was good. All staff friendly and helpful. Safe in our room didnt work and shampoo and conditiiner were badically empty. Ordered Bud light from room service, transmitted to kitchen as Bud and thats what we got (bud wasnt even an option to order).
Stayed 1 night in Apr 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was what I expected from an Embassy Hotel. The bathroom toilet is too low for elderly people.I have to go down stairs to the public bathroom. And no railing to hold on to to get in and out of the shower or tub. The room was a good side, I like the setup.
Stayed 2 nights in Apr 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice! room was clean, breakfast was delicious! a nice stay!
Stayed 1 night in Apr 2024

8/10 Good

Joe T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful area. Staff was great. The bathroom in my room wasn't so good. Light burnt out, could hardly see to take shower. The sink was stopped up and took forever to drain and the bathroom drain was broken. Plus the bathtub had terrible stains of rust in it
Stayed 2 nights in Apr 2024

8/10 Good

jaime, daniels

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here every other week for my daughter’s medical care. We find it convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Richard

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel was fully booked, so no chance of an early check-in. Also, no estimate on when the room would be available for the '4 PM's check-in. It turned out to be almost 530 pm check-in. The only way I was able to get my room was to stand in a long line, hoping my room would be ready when I got to the desk.
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and rooms very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2024

6/10 Okay

Matthew

Liked: Staff & service, property conditions & facilities
The pool was not clean. It appeared to have a film on the water which prevented me from allowing my child to swim. The pool area was also not clean as well as there was debris all over the floor.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful. Room was clean. Staff was friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie, Columbus

Stayed 1 night in Apr 2024

10/10 Excellent

Patrick, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Beautiful property. The breakfast is first rate! My husband had just gotten Invisalign braces when we stayed there. He had not gotten used to putting them back on after removing them for meals and he left them on the table in a napkin after we ate breakfast. When we went back about 10 minutes later, the table had been cleared but the breakfast staff working that morning went out of their way to help us find the braces and even volunteered to go through the trash for us. With the staff's assistance, we found them in a matter of minutes in the trash can, still wrapped in the napkin. I was so impressed with their above and beyond service. We have stayed at Embassy Suites in multiple cities and have always had an enjoyable stay. I would definitely recommend Embassy Suites, Charleston, WV.
Stayed 1 night in Apr 2024

4/10 Poor

Kenneth, Park City

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the hotel for three main reasons 1) Hilton rewards 2) embassy Suites are usually fairly clean and nice and 3) there was a peloton in the gym. On arriving I was told I wouldn’t receive Hilton points because I booked through Expedia. The peloton in the gym didn’t work and the treadmill next to it wouldn’t change speed. The room smelled like smoke and wasn’t very clean.
Stayed 1 night in Apr 2024