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"Comfortable bed, renovated bathroom " More

By a verified traveler on Sat 05 Jun 2021

Hotel Description

Hotel near Charleston Civic Center in Charleston

City center stay

At this hotel, you'll be steps from Charleston Civic Center and within a 10-minute walk of Charleston Town Center. Also, Haddad Riverfront Park is within half a mile (1 km) and Avampato Discovery Museum is within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the business center, laundry service, and conference space. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free WiFi, flat-screen TVs

The 195 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$118* Per night/room Aug 1 - Aug 2

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Civic Center, an IHG Hotel ratings based on 38 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Civic Center, an IHG Hotel

Everyone (12) Couples (2) Family (9)
4 out of 5

Posted by on Jun 21, 2021

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4 out of 5
Comfortable bed, renovated bathroom

Posted by on Jun 5, 2021

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4 out of 5
It was close to downtown, walking distance for restaurants and shopping

Posted by on Apr 20, 2021

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4 out of 5

Posted by on Mar 10, 2021

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1 out of 5

Posted by on Aug 17, 2020

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5 out of 5
Very friendly! Clean room. Perfect for our needs! I would stay here again!

Posted by , from Charleston m, WV on Jul 12, 2020

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Comment from Hotel Management

Jul 16, 2020 by Patrice L

Dear JulieL. Thank you for the 5 stars! We are happy to hear that you enjoyed your stay. We hope to see you soon!

4 out of 5

Posted by on Feb 23, 2020

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5 out of 5

Posted by on Jan 22, 2020

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4 out of 5
We liked the light weight comforters instead of the heavy ones at most hotels. Much more comfortable.

Posted by on Nov 28, 2019

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5 out of 5
The young lady at the front desk on day shift, both Saturday and Sunday, was an absolute delight! We enjoyed her hospitality, her personality, and her genuine interest in our stay.

Posted by on Sep 30, 2019

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About the Holiday Inn Express Civic Center, an IHG Hotel

Location 100 Civic Center Drive, Charleston, WV 25301

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Holiday Inn Express Civic Center, an IHG Hotel also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Charleston hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 6 levels
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, WV (CRW-Yeager) (8.4 km / 5.2 mi)
  • Train station: Charleston Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Holiday Inn Express Civic Center Charleston
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.