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"We could clearly hear the people in the room beside us. And that is not good when it is 4:00-6:00 am in the morning, especially when you have to be u ... " More

By a verified traveler on Mon 30 Mar 2015

Hotel Description

Hotel near Charleston Civic Center in Charleston

City center stay

With a stay at this Charleston hotel, you'll be steps from Charleston Civic Center and within a 10-minute walk of Charleston Town Center. Also, Haddad Riverfront Park is within half a mile (1 km) and Avampato Discovery Museum is within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 195 guestrooms offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$72* Per night/room Dec 23 - Dec 24

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Civic Center ratings based on 30 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Civic Center

Everyone (6) Couples (2) Family (6)
4 out of 5
We liked the light weight comforters instead of the heavy ones at most hotels. Much more comfortable.

Posted by on Nov 28, 2019

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5 out of 5
The young lady at the front desk on day shift, both Saturday and Sunday, was an absolute delight! We enjoyed her hospitality, her personality, and her genuine interest in our stay.

Posted by on Sep 30, 2019

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2 out of 5
Horrible beds....sore back....rooms were barely clean...bathroom dirty

Posted by on Sep 1, 2019

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5 out of 5
The hotel met my expectations. The staff was very professional and accommodating. The morning complimentary breakfast was excellent.

Posted by on Jul 7, 2019

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5 out of 5
Enjoyed the overall experience. Fast check-in, clean facility, professional and courteous staff.

Posted by on Jun 3, 2019

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4 out of 5

Posted by on Apr 15, 2019

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4 out of 5
The staff and service was excellent. Everyone was very friendly and attentive. The room was clean and nicely furnished. But the bed was very uncomfortable.

Posted by on Apr 6, 2019

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5 out of 5

Posted by on Mar 22, 2019

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4 out of 5
The property is showing its age. The staff was unable to turn off the wake-up call system to my room. I received two calls, an hour apart, each morning just before 0700 and 0800. Not too big a deal.

Posted by on Mar 14, 2019

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4 out of 5
The room was up to date and clean. The fitness center was very well-equipped and maintained.

Posted by on Nov 26, 2018

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About the Holiday Inn Express Civic Center

Location 100 Civic Center Drive, Charleston, WV 25301

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. A roundtrip airport shuttle during limited hours and an area shuttle are free. The business-friendly Holiday Inn Express Civic Center also features a fitness center, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Charleston hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, WV (CRW-Yeager) (8.8 km / 5.5 mi)
  • Train station: Charleston Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Civic Center offers 195 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available from 6 AM to 10:30 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered from 6 AM to 10:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Civic Center
  • Holiday Inn Express Civic Center Charleston
  • Holiday Inn Express Civic Center Hotel
  • Holiday Inn Express Civic Center Hotel Charleston
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  • Holiday Inn Express Civic Center Hotel
  • Holiday Inn Express Civic Center Charleston
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  • Charleston Holiday Inn Express Civic Center Hotel
  • Hotel Holiday Inn Express Civic Center
  • Holiday Express Civic Center
  • Holiday Express Civic Center
  • Holiday Inn Express Civic Center Hotel
  • Holiday Inn Express Civic Center Charleston
  • Holiday Inn Express Civic Center Hotel Charleston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Charleston-Hotels-Holiday-Inn-Express-Civic-Center.h9470-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.