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 Charleston •1 Room
 Charleston • 1 Room
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Quality Inn & Suites

2.5-star property
1010 Washington Street E, Charleston, WV 1-855-201-7819
3.4 out of 5
See all 19 travelocity Reviews

"Customer service was friendly courteous and helpful. " More

By a verified traveler on Mon 17 Oct 2022

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Charleston

City center stay

With a stay at this Charleston hotel, you'll be steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Mountain Stage are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Apr 22 - Apr 23

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (7) Couples (2) Family (7)
5 out of 5
Customer service was friendly courteous and helpful.

Posted by , from Akron on Oct 17, 2022

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Comment from Hotel Management

Oct 17, 2022 by Front Desk Team

Todd, Wow! Thank you for the 5-star review and for selecting the Quality Inn & Suites Charleston for your travels. We're thrilled you enjoyed our friendly and helpful staff.

4 out of 5

Posted by on Sep 3, 2021

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5 out of 5

Posted by on Aug 17, 2021

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4 out of 5
Lobby and entrance were dirty and in poor condition (door glass was broken and covered in trash bags). Room was ok.

Posted by on Jun 30, 2021

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3 out of 5
Leaves a lot to be desired. Room not clean; Toilet is very short so it is difficult to get up and down; bed isn’t too bad. No maid service. I wouldn’t stay there again.

Posted by on Jun 23, 2021

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1 out of 5

Posted by on Jun 22, 2021

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4 out of 5
everything was good

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 22, 2021 by MG

Thanks fir the reply.

1 out of 5
Homeless people freely roaming around. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 5, 2019 by Alicia

We are currently working with the city to correct this problem and hope that you will choose us on any future trips to the area.

4 out of 5
Room was clean. Staff was friendly. Got in late recommended a good pizza place

Posted by , from Pittsburgh on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by David

I am glad that my staff was able to help you with places to eat and that your stay met your approval. Please come and stay with us in the future. David Burke

4 out of 5
It was a nice stay. We would definitely plan on staying here again.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by David

Thank you for the kind remarks. David Burke

About the Quality Inn & Suites

Location 1010 Washington Street E, Charleston, WV 25301

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Indoor pool

Property Features

Quality Inn & Suites offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Quality Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Charleston Station (0.9 km / 0.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites offers 140 air-conditioned accommodations with irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Quality Inn & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Charleston Plaza
  • Motel 6 Charleston WV Hotel
  • Best Western Charleston Plaza Hotel
  • 6 Charleston WV
  • Quality Inn Charleston
  • Quality Charleston
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Charleston
  • Quality Inn & Suites Hotel Charleston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Quality Inn & Suites.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.