See all properties

Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel perfectly located for exploring Charleston

Choose dates to view prices

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Iron/ironing board, Internet, bed sheets
Outdoor pool
Reception
Exterior
Reception

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

View in a map
1010 Washington Street E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Meeting facility

Embassy Suites Charleston

Downtown Charleston
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,254 reviews
$103 nightly
The price is $117
Nov 30 - Dec 1
Total with taxes and fees
Embassy Suites Charleston

About the neighborhood

Charleston

Downtown Charleston stay.With a stay at this Downtown Charleston hotel, you'll be steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Callen McJunkin Gallery are also within half a mile (1 km).

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.2 miles
  • CAMC General Hospital - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Haddad Riverfront Park - 8 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center - 12 min walk - 0.7 miles

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel perfectly located for exploring Charleston
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites Charleston - Civic Center also features a fitness center, coffee/tea in a common area, and a television in a common area. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Similar properties

Exterior
Country Inn & Suites By Radisson, Dunbar - Charleston
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 602 reviews
$84 nightly
The price is $95
Nov 23 - Nov 24
Total with taxes and fees
Country Inn & Suites By Radisson, Dunbar - Charleston

Property amenities

Family friendly

  • In-room refrigerator
  • Microwave on request

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Charleston - Civic Center.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

How close is Quality Inn & Suites Charleston - Civic Center to the airport?

Quality Inn & Suites Charleston - Civic Center is 4.7 mi (12-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

Does Quality Inn & Suites Charleston - Civic Center have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Charleston - Civic Center.

Does Quality Inn & Suites Charleston - Civic Center offer free breakfast?

Quality Inn & Suites Charleston - Civic Center offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Quality Inn & Suites Charleston - Civic Center?

No, there is no casino at this hotel, but Mardi Gras Casino (16-min drive) is nearby.

What time is check-in at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM.

Is there free parking at Quality Inn & Suites Charleston - Civic Center?

This hotel offers free self parking.

Does Quality Inn & Suites Charleston - Civic Center have a pool?

Quality Inn & Suites Charleston - Civic Center does not have a pool.

Does Quality Inn & Suites Charleston - Civic Center have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Charleston - Civic Center to downtown Charleston?

Quality Inn & Suites Charleston - Civic Center is 0.2 mi away from Charleston.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 153 out of 1002 reviews
Rating 2 - Terrible. 147 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Clean. bed was comfortable. 3 day stay, bed not made up, fresh towels on 2nd day
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room is nice, bute we were a little concerned about the neighborhood. Apparently the management is too, as there are signs posted in the parking lot about not being responsible for damage to vehicles. They also have you initial a similar statement at check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Jasmine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor

The pictures wasn't the the same pictures. The facility, the pool was not good there. It was covered antorah up the TV did not work. Had to keep getting changed to different rooms because we didn't have cable. And by the time they actually got the TV to work, we were about to check out. Terrible experience for the price that they charge.
Stayed 2 nights in Aug 2025

8/10 Good

Guy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Stayed 1 night in Jul 2025

8/10 Good

Tammi

Stayed 1 night in Jul 2025

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homeless galore!

The area is surrounded by homeless people. Roaming the parking lot & sitting outside of the hotel. Our first room, the air wouldn’t work & the bathroom wall was full of hair left behind from the people before. We got moved to a different room, it was cleaner but still not super clean. The beds were clean & we just needed somewhere to lay our heads. The staff was friendly. I would not recommend staying here with little kids like us. It was a veryyyy poor area. We got to see a man boxing the air first thing in the morning. It was great! Then we got to see a lady laying down on the sidewalk (looked dead). A man in the lobby was yelling cuss words & smelled like a skunk. All in all, I would not stay here again. If it wasn’t 11pm when we got there we would’ve found a different hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Preston

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great budget friendly hotel

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
Stayed 1 night in Jul 2025

2/10 Terrible

sean

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The beds looked like they had already been laid in. The property was in extreme disrepair and nasty. The pool doesn't really exist
Stayed 1 night in Jul 2025

4/10 Poor

Sherry

Business traveler
Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ice machines didn’t work. The pool was out of order. It’s the peak of summer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel A

Stayed 1 night in Jul 2025

10/10 Excellent

duane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room great price ans convenient
Stayed 1 night in Jul 2025

6/10 Okay

Velma

Nothing Worked

First the TV didn’t work so they moved us. The sink didn’t work great . Then nothing worked in the hotel. The ice machines and vending machines not working.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nelida

Traveled with family
Disliked: Property conditions & facilities, room comfort
Trash overall. Breakfast showed beautifully on the pictures… but in reality, stale cereal, and just super watery eggs doused in salt.
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Traveled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Gabriella

Stayed 1 night in Jul 2025

2/10 Terrible

Debi

Stayed 1 night in Jul 2025

2/10 Terrible

James

Stayed 2 nights in Jul 2025

4/10 Poor

Christene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for one night, but wouldn't stay again. The rooms were large, but the drain in our bathroom drained very slow. The only working ice machine was on the 6th floor.
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel lobby, halls, and rooms were clean. Elevator is fast ans the beds were comfy. On the road besides the hotel a lot of homeless stay. We walked to Capitol Market because it was only 5 minutes away, but that caused us to ahbe to walk by the 20+ homeless which wasnt an issue going to the market, but coming nack was a different story. There was 3 homeless mean that appeared high and werw arguing. One had a make shift hammer and the other 2 were hollaring at him and saying they had knives. We got by as the one went on into the hotel parning lot. The other 2 proceeded to walk behind us to follow the man they were arguing with and the 3 other them continued their arguing and fighting in the hotel parking lot. If you stay here and have to go anywhere I higly recommen that you drive, no matter how close the place is, because the area surrounding the hotel is not safe. We went down for breakfast an hour before it was supposed to end and they were out of most of the food and drinks. Waffle mix ran out, no gravy, no bagels, & ran out of milk. Really disappointed they didnt keep breakfast stocked. Not a place I will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Son

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025