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"Lobby and entrance were dirty and in poor condition (door glass was broken and covered in trash bags). Room was ok. " More

By a verified traveler on Wed 30 Jun 2021

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Hotel Description

Hotel near Charleston Town Center in Charleston

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Charleston Town Center and within 2 miles (3 km) of Charleston Civic Center. Avampato Discovery Museum and Clay Center for the Arts and Sciences are also within half a mile (1 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Free self parking, dry cleaning, and luggage storage are also offered.

Cable TV, refrigerators

The 140 guestrooms offer TVs with cable channels, along with refrigerators and free local calls. Other amenities include ironing boards and desks.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Dec 24 - Dec 25

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (6) Couples (2) Family (7)
4 out of 5

Posted by on Sep 3, 2021

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5 out of 5

Posted by on Aug 17, 2021

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4 out of 5
Lobby and entrance were dirty and in poor condition (door glass was broken and covered in trash bags). Room was ok.

Posted by on Jun 30, 2021

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3 out of 5
Leaves a lot to be desired. Room not clean; Toilet is very short so it is difficult to get up and down; bed isn’t too bad. No maid service. I wouldn’t stay there again.

Posted by on Jun 23, 2021

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1 out of 5

Posted by on Jun 22, 2021

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4 out of 5
everything was good

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 22, 2021 by MG

Thanks fir the reply.

1 out of 5
Homeless people freely roaming around. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 5, 2019 by Alicia

We are currently working with the city to correct this problem and hope that you will choose us on any future trips to the area.

4 out of 5
Room was clean. Staff was friendly. Got in late recommended a good pizza place

Posted by , from Pittsburgh on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by David

I am glad that my staff was able to help you with places to eat and that your stay met your approval. Please come and stay with us in the future. David Burke

4 out of 5
It was a nice stay. We would definitely plan on staying here again.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by David

Thank you for the kind remarks. David Burke

3 out of 5
Close to saint Francis hospital , good Chinese delivery

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 2, 2019 by David

We appreciate the good comments. The restaurant you mention has been there a little over a year and has expanded. David Burke

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites offers its guests an outdoor pool and a fitness center. Public spaces have free wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 900 square feet (84 square meters). The business-friendly Quality Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. The property offers extended parking privileges. This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in some public areas: WiFi (surcharge) , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Charleston Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 140 air-conditioned accommodations with irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Quality Inn & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 0 (rates may vary)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Charleston Plaza
  • Motel 6 Charleston WV Hotel
  • Best Western Charleston Plaza Hotel
  • 6 Charleston WV
  • Quality Inn Charleston
  • Quality Charleston
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Charleston
  • Quality Inn & Suites Hotel Charleston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.