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Quality Inn & Suites Charleston - Civic Center

Property class: 2.5
Hotel near Charleston Coliseum & Convention Center in Charleston

Choose dates to view prices

Photo gallery for Quality Inn & Suites Charleston - Civic Center

A modern reception area with a counter, seating, and a well-lit ceiling.
A modern multi-story hotel with a flat facade, large windows, and a ground-level entrance with a bench.
A hotel room with a large bed, a desk, a chair, a lamp, an air conditioning unit, and a window with curtains.
A modern lounge area with patterned sofas, a flat-screen TV, and a bar area with seating.
A modern dining area with green chairs and tables, a kitchen counter with various appliances, and artwork on the walls.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
1010 Washington Street E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a view of the outside.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two double beds with headboards, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a chair.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Bed, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and a view of the city.

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A bathroom with a granite countertop sink, a toilet, a towel rack, and a mirror.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a window with curtains, a bedside table with a lamp, and a view of the outside.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Express Charleston-Civic Center by IHG

Downtown Charleston
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,205 reviews
$97 nightly
The price is $110
Oct 25 - Oct 26
Total with taxes and fees
Holiday Inn Express Charleston-Civic Center by IHG

About the neighborhood

Charleston

Downtown Charleston stay.With a stay at this Downtown Charleston hotel, you'll be steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Mountain Stage are also within half a mile (1 km).

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.2 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Haddad Riverfront Park - 8 min walk - 0.5 miles
  • GoMart Ballpark - 8 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center - 12 min walk - 0.7 miles

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Black Sheep - ‬8 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Jimmy John's - ‬8 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel near Charleston Coliseum & Convention Center in Charleston
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites Charleston - Civic Center also features a fitness center, coffee/tea in a common area, and a television in a common area. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room refrigerator
  • Microwave on request

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Charleston - Civic Center.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

How close is Quality Inn & Suites Charleston - Civic Center to the airport?

Quality Inn & Suites Charleston - Civic Center is 4.7 mi (12-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on Oct 12, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites Charleston - Civic Center have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Charleston - Civic Center.

Does Quality Inn & Suites Charleston - Civic Center offer free breakfast?

Quality Inn & Suites Charleston - Civic Center offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Quality Inn & Suites Charleston - Civic Center?

No, there is no casino at this hotel, but Mardi Gras Casino (16-min drive) is nearby.

What time is check-in at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM.

Is there free parking at Quality Inn & Suites Charleston - Civic Center?

This hotel offers free self parking.

Does Quality Inn & Suites Charleston - Civic Center have a pool?

Quality Inn & Suites Charleston - Civic Center does not have a pool.

Does Quality Inn & Suites Charleston - Civic Center have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Charleston - Civic Center to downtown Charleston?

Quality Inn & Suites Charleston - Civic Center is 0.2 mi away from Charleston.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 156 out of 1002 reviews
Rating 2 - Terrible. 145 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a little rough, but the room was great and the hot breakfast was appreciated 👏
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice that the elevator is just by the door entrance. Its so convenient when you carry you're things.decent room for the price.Also nice breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The area is full of homeless and drug users
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Homeless hanging out nearby, the pool was in a state of disrepair, stained hallway carpets. Just stayed less than 12 hours so it was okay, but definitely wouldn’t pick again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room, friendly staff. Free parking and convenient location. I did not have breakfast, but it looked nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Advertised a pool and the pool was out of service.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and polite
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
It was a nice cozy stay will be staying again
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
No iron or ironing board. No kleenex. Finally almost recovered from bug bites
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Fine enough room nothing special but nothing to turn you away
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Choose elsewhere. Why is it called the civic center. Its not close to it. It looks like a trap house from the outside. Its my hometown and I dont recommend it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean & nice for the price point.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Booked cause they had a pool and paid a higher price but when we arrived the pool had been permanently closed. It would have e been nice to know before booking that there was no pool.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and pleasant.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay during travels
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room great price ans convenient
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
everything was clean and welcoming
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and excellent customer service.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
The stay was very nice.
Stayed 2 nights in Feb 2025

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