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"Staff was awesome. Room was clean. " More

By a verified traveler on Wed 12 May 2021

Hotel Description

3-star hotel near Charleston Town Center

Heart of Charleston

Within a 10-minute walk of this Charleston hotel, you'll find Charleston Town Center and Charleston Civic Center. Haddad Riverfront Park and Avampato Discovery Museum are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free WiFi.

Free WiFi, flat-screen TVs

In addition to free WiFi, the 176 guestrooms offer room service and flat-screen TVs. Coffee/tea makers, free newspapers, and free bottled water are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$101* Per night/room Aug 8 - Aug 9

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Charleston ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Charleston

Everyone (13) Couples (4) Family (1)
5 out of 5

Posted by on Jul 1, 2021

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5 out of 5
Staff was awesome. Room was clean.

Posted by on May 12, 2021

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1 out of 5
The sheets had many spots of a rust colored substance which we saw when we work up as it was on underside of sheets. It was disgusting. Management offered us some points which I have not seen. Our bill should have been remitted

Posted by on Apr 3, 2021

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3 out of 5
Centrally located downtown. The walls were very thin. We could clearly hear the conversation next door. The front desk attendant was rude and did not appear to know what she was doing.

Posted by on Feb 22, 2021

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2 out of 5

Posted by on Jun 2, 2020

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4 out of 5
Very courteous staff and nice room. The bed skirts on the mattresses were dirty, in need of laundering.

Posted by on Mar 1, 2020

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4 out of 5
No complaints. Overall, a good stay and friendly staff.

Posted by on Dec 9, 2019

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5 out of 5

Posted by on Apr 3, 2019

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5 out of 5
Extremely impressed by how clean the entire hotel and my room was. I will definitely be back!

Posted by on Feb 23, 2019

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4 out of 5
Front desk staff seemed a little disinterested. Not what I would call friendly. The staff member who was at the front desk but not behind the desk was very friendly and helpful. We were not given a parking pass, had to go back to the front desk to get the pass. When we approached the desk we experienced a not to pleasant greeting. Unprofessional at the least.

Posted by on Feb 17, 2019

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About the Four Points by Sheraton Charleston

Location 600 Kanawha Blvd E, Charleston, WV 25301

Property Features

Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 9000 square feet (810 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Charleston. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3-star Charleston hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 12 levels
  • 9000 sq ft of conference space
  • 810 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Charleston, WV (CRW-Yeager) (7.6 km / 4.7 mi)
  • Train station: Charleston Station (2.2 km / 1.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Sheraton
  • Four Points Charleston
  • Four Points Sheraton Charleston
  • Four Points Sheraton Hotel Charleston
  • Sheraton Charleston
  • Four Points Sheraton Charleston Hotel
  • Four Points by Sheraton Charleston Hotel
  • Four Points by Sheraton Charleston Charleston
  • Four Points by Sheraton Charleston Hotel Charleston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.