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4.5 out of 5

"The staff was not friendly or welcoming. " More

By a verified traveler on Sun 21 Apr 2024

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Hotel Description

Hotel perfectly located for exploring Charleston

City center stay

Within 3 miles (5 km) of this Charleston hotel, you'll find Kanawha Mall Shopping Center and Walt Powell Park. African Zion Baptist Church and Cabin Creek Quilts are also within 6 miles (10 km).

Renovated in 2021

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a garden are also provided.

Standard Room, 1 King Bed, Non Smoking (Chair with Ottoman)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Apr 28 - Apr 29

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Sofa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn

Everyone (11) Couples (3) Family (7)
3 out of 5
The staff was not friendly or welcoming.

Posted by on Apr 21, 2024

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5 out of 5
Nice and priced reasonable.

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 18, 2024 by Michael

Dear Lorna,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

5 out of 5
Safe, clean room.

Posted by , from ST MARYS on Feb 25, 2024

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Comment from Hotel Management

Mar 18, 2024 by Michael

Dear Kimberly,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

5 out of 5
It was nice, clean and comfortable. Only problem is ground floor windows need blinds. With the sheers, its like im being watched. No privacy!!!

Posted by on Nov 8, 2023

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Comment from Hotel Management

Nov 21, 2023 by Michael

Dear Sonja,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

5 out of 5
Easy check in, pleasant staff.

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 19, 2023 by Michael

Dear Linda,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

5 out of 5

Posted by , from CLOVER on Jul 25, 2023

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Comment from Hotel Management

Aug 25, 2023 by Mike

Dear Victor,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

5 out of 5

Posted by on Jul 25, 2023

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Comment from Hotel Management

Aug 25, 2023 by Michael

Dear Tibisay,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

5 out of 5
Clean

Posted by , from vinton on Mar 19, 2023

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Comment from Hotel Management

Mar 31, 2023 by Michael

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

2 out of 5
We booked this because it said it had a pool but there is no pool on the property.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 28, 2022 by Michael

Dear Guest,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Hotel does have pool but it's outdoor seasonal and is closed for rest of the year.

5 out of 5

Posted by on Nov 23, 2022

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Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and a garden are also featured at the business-friendly Comfort Inn. Free self parking is available. A complete renovation of Comfort Inn was completed in July 2021. This Charleston hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 1995
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel
  • Comfort Inn Charleston
  • Comfort Inn Hotel Charleston
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.