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4.0 out of 5

"The staff was extremely helpful and the room was very comfortable...love the bed. " More

By a verified traveler on Sat 19 Aug 2017

Hotel Description

3.5-star hotel near Charleston Civic Center

In Charleston

Your stay at this Charleston hotel places you within a 10-minute walk of Charleston Civic Center and Charleston Town Center. Clay Center for the Arts and Sciences and Appalachian Power Park are also within 2 miles (3 km).

Free airport shuttle

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free airport shuttle. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 352 guestrooms also offer WiFi and TVs. Wired Internet, room service, and premium bedding are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$79* Per night/room Oct 25 - Oct 26

Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room, Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Charleston Marriott Town Center ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Charleston Marriott Town Center

Everyone (9) Family (3)
4 out of 5

Posted by on Jul 7, 2019

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3 out of 5
Was not real happy with nothing being complementary for breakfast, except the cup of coffee that you could brew in your room. We went to visit some family at the Embassy Suites a block away and they offered a full breakfast buffet which was free to all guests. I purchased some cold medicine at the check in desk at the Embassy Suites while I was there and they gave me 2 bottles of water to take the cold medicine. At the Marriott, they had a large bottle of water in the room with a sign on it that it cost you $3.50 if you drank the bottle and you would be charged on your bill. They couldn't even give you a free bottle of water. The Marriott had a small room beside the check in desk that had snacks and toiletries in case you forgot something and they were very high.

Posted by on May 6, 2019

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5 out of 5

Posted by on Apr 9, 2019

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5 out of 5
Very friendly and helpful staff. We had our granddaughters with us and especially enjoyed the pool and breakfast buffet.

Posted by on Mar 25, 2019

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5 out of 5
We asked for a last minute change. The front desk staff was very pleasant and accommodating!

Posted by on Mar 25, 2019

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4 out of 5

Posted by on Mar 12, 2019

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4 out of 5
The staff was extremely helpful and the room was very comfortable...love the bed.

Posted by on Aug 19, 2017

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5 out of 5

Luxurious and VIP treatment

Check in and valet staff were hospitable and professional. Restaurant staff were amazing and gracious also. Most comfortable bed and beautiful granite top bathroom.

Posted by , from G on Jun 25, 2017

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5 out of 5

Beautiful Hotel

Although our stay with Short due to Airline delays. The staff and accomadtion were above any expectations I every experienced while traveling. Airport shuttle, checking in. Manager on duty. Customer service was excellent. V cardwell.

Posted by , from C on Jan 8, 2017

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3 out of 5

Old and dirty

Pros: The bed was comfortable . That was about all I liked .
Cons: Black Hairs in bathroom weren't mine and I was staying alone . AC didn't work . The bathroom was small . No safe in room . Had to pay almost 10 dollars a day for internet
Location: The location was good

Posted by , from wv on Nov 14, 2016

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Comment from Hotel Management

Nov 23, 2016 by John

Thank you for your response. I am apologize we failed to provide the expected level of service. I have shared your feedback to improve our level of service

About the Charleston Marriott Town Center

Location 200 Lee St E, Charleston, WV 25301

Property Features

Charleston Marriott Town Center offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Charleston Marriott Town Center. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star Charleston hotel is smoke free.

  • 1 building
  • 352 guestrooms or units
  • 16 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Charleston, WV (CRW-Yeager) (8 km / 5 mi)
  • Train station: Charleston Station (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Charleston Marriott Town Center offers 352 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.

Brick Salt Bar+Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 6 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.

This property offers airport shuttle service from 6:00 AM-11:00 PM. Contact the office using the information on the reservation confirmation received after booking for more details.

Airport shuttle service is offered on request from 6 AM to 11:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13.95 and USD 17.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 15.00 per day
  • Extended parking fee: USD 15.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Town Center Marriott
  • Marriott Charleston Town Center
  • Marriott Hotel Charleston Town Center
  • Charleston Marriott Town Center Hotel
  • Marriott Charleston Town Hotel Charleston
  • Charleston Marriott Town Center Hotel
  • Marriott Town Center Hotel
  • Charleston Marriott Town Center
  • Marriott Town Center
  • Charleston Marriott Town Center Charleston
  • Charleston Marriott Town Center Hotel Charleston

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Charleston-Hotels-Charleston-Marriott-Town-Center.h19210-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.