All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- In-room liquor dispensers
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Land activities
- Bicycling
- Soccer
- Tennis
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Language
- Pilates
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Sailboats
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Scuba diving excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Use of golf equipment not included
- Bicycling included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Yoga classes/lessons included
- Pilates classes/lessons included
- Sailboats not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Language classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All food and beverages included
- Minibar (all beverages included)
- In-room liquor dispensers
- Onsite live performances included
- All land activities, and recreational facilities and equipment included
- Theme parties included
Property Features
Finest Playa Mujeres by The Excellence Collection All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by The Excellence Collection All inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star Playa Mujeres property.
- 450 guestrooms or units
- 4 levels
- 12 buildings
- 12 dining venues
- 2 bars by the pool
- 2 swim-up bars
- 16 bars or lounges
- 17000 sq ft of conference space
- 1579 sq m of conference space
- Built in 2015
- Bar on the beach
- Coffee shop
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Terrace on the roof
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Gift shop
- Beauty salon
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Family Friendly Amenities
- Family property
- On private beach
- Free water park access
- Number of outdoor pools - 10
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis court
- Children's club (free)
- Snack bar/deli
- Babysitting or childcare (surcharge)
- Playground on site
Internet
Available in all rooms:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Parking: Free valet parking and self parking
Room Amenities
Finest Playa Mujeres by The Excellence Collection All inclusive offers 450 air-conditioned accommodations with private spa tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Private hot tub
- Private balcony or patio (furnished)
- Sitting area
- Pillowtop beds
- Jetted tub
- Stocked minibar (select free items)
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Pillow options
- Separate shower and tub
- Rainfall showerhead
- Housekeeping (daily)
- International calls (free)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Designer toiletries
- Telephone
- Desk
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Lizo / Dress Code - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji / Dress Code - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
Tinto & Tapas /Dress Code - This restaurant specializes in Spanish cuisine and serves dinner only. Open daily.
Brass / Dress Code - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
A private beach, an outdoor tennis court, complimentary bicycles, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Free bicycles on site
- Fishing on site
- Golf driving range on site
- Tennis lessons on site
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Motor boating on site
- Yoga classes/instruction on site
- Ziplining nearby
- Pilates classes on site
- Playground on site
- Ecotours nearby
- Fitness classes on site
- Sailing on site
- Boat tours on site
- Scuba diving on site
- Personal motorized watercraft on site
Spa Services
One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
- Number of treatment rooms 19
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at 8:00 PM
- Minimum check-in age is 18
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pets
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- Debit cards not accepted
Hotel Names
- Finest Excellence Group Hotel
- Finest Excellence Group Hotel Playa Mujeres
- Finest Playa Mujeres Excellence Group
- Finest Playa Mujeres Excellence Group All inclusive
- Finest Excellence Group All inclusive
- Finest Excellence Group
- Finest Playa Mujeres by Excellence Group
- Finest Playa Mujeres by Excellence Group All inclusive
- Finest Excellence Group All inclusive All-inclusive property
- Finest Excellence Group inclu
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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