4.8 out of 5

When you stay at Excellence Playa Mujeres - Adults Only - All Inclusive in Playa Mujeres, you'll be next to a golf course and convenient to Playa Tiburon and Playa Mujeres Golf Club.

This 5-star resort is within the vicinity of El Meco Archaeological Site and San Miguelito Beach.

Make yourself at home in one of the 450 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private furnished balconies or patios. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a beach bar or one of 11 bars/lounges, or 7 poolside bars. A complimentary buffet breakfast is included.



Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa Mujeres? This resort has 182986 square feet (17000 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free valet parking is available onsite.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours

Property Features

Excellence Playa Mujeres - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the resort's beach. At Excellence Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Self parking and valet parking are free.

  • 450 guestrooms or units
  • 4 levels
  • 9 buildings
  • 9 dining venues
  • 7 bars by the pool
  • 11 bars or lounges
  • 182986 sq ft of conference space
  • 17000 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

Excellence Playa Mujeres - Adults Only - All Inclusive offers 450 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.

The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner.

The Grill Restaurant - This beach restaurant serves lunch and dinner.

Barcelona - This fine-dining restaurant serves dinner only.

The Flavor Market - This fine-dining restaurant serves dinner only.

24-hour room service is available.

Nearby Things to Do

The resort has seven outdoor pools with five adjoining spa tubs. Four other spa tubs are freestanding. A health club with sauna and steam room is also on site.

Non-motorized water sports equipment includes kayaks, sail boats, snorkeling gear, and windsurfers. Land sports include two tennis courts and a basketball court. Lessons such as salsa dancing, cooking, yoga, aerobics, and rifle shooting are also included in the room rate.

Other recreational opportunities include scuba diving, deep sea fishing, and private yacht rentals (surcharge). Golfers will appreciate the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Sailing on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.

Advanced reservations are required for massages and spa treatments.

  • Number of treatment rooms 15 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Resort Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport transportation is offered at scheduled times. For details, please contact the property in advance.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

The charges below are included in your overall room price:
  • Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 1840 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Resort Name

  • All Inclusive Excellence Playa Mujeres
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive
  • Playa Mujeres All Inclusive

You should know

Excellence Playa Mujeres - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation. The total price shown includes a resort fee. This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This resort is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Complimentary Honeymoon or Anniversary Package

Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:

  • A champagne breakfast in bed (reservation must be made in advance with concierge)
  • One special romantic dinner
  • Basket of fresh fruit in your room upon arrival
  • One bottle of sparkling wine
  • Rose petals in your room upon arrival
  • Special turndown service
  • 15-percent discount on all spa treatments at the Excellence Group Spa

    At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complimentary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.