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Within 2 miles (3 km) of this Playa Mujeres resort, you'll find Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and Garrafon Natural Reef Park is within 6 miles (10 km).
This all-inclusive resort features a private beach, a full-service spa, and 10 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the 7 outdoor pools and get free valet parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 450 guestrooms also offer free WiFi and free minibar items. LED TVs come with satellite channels, and other amenities include furnished balconies or patios and sofa beds.
Excellence Playa Mujeres - Adults Only - All Inclusive ratings based on 275 Verified Reviews
Exceeds all expectation!
Excellent Hotel and Services!
About the Excellence Playa Mujeres - Adults Only - All InclusiveLocation Prolongacion Bonampak, Playa Mujeres, QROO 77400
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
- Fitness facilities
- Access to onsite clubs
- Onsite live performances
- Theme parties
- Motorized water sports
- Airport transfers
- Activities and services offered by independent operators
- Offsite tours
Excellence Playa Mujeres - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the resort's beach. At Excellence Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Self parking and valet parking are free.
- 450 guestrooms or units
- 4 levels
- 9 buildings
- 10 dining venues
- 7 bars by the pool
- 11 bars or lounges
- 182986 sq ft of conference space
- 17000 sq m of conference space
- Bar on the beach
- Swim-up bar
- Coffee shop
- Terrace on the roof
- Umbrellas for the pool
- Conference space
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Game room or arcade
- BBQ grill(s)
- Gift shop
- Newspapers in lobby (free)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (28.7 km / 17.8 mi)
- Property shuttles: Airport shuttle
- Parking: Free valet parking and self parking
Excellence Playa Mujeres - Adults Only - All Inclusive offers 450 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony or patio (furnished)
- Sitting area
- Jetted tub
- Pull-out sofa bed
- Stocked minibar (free)
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Movies for purchase
- DVD player
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Toscana - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.
The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.
The Grill Restaurant - This beach restaurant serves lunch and dinner. Open daily.
Barcelona - This fine-dining restaurant serves dinner only. Open daily.
The Flavor Market - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.
The resort has seven outdoor pools with five adjoining spa tubs. Four other spa tubs are freestanding. A health club with sauna and steam room is also on site.
Non-motorized water sports equipment includes kayaks, sail boats, snorkeling gear, and windsurfers. Land sports include two tennis courts and a multi-sport court. Lessons such as salsa dancing, cooking, yoga, aerobics, and rifle shooting are also included in the room rate.
Other recreational opportunities include scuba diving, deep sea fishing, and private yacht rentals (surcharge). Golfers will appreciate the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Snorkeling on site
- Golfing nearby
- Fitness classes on site
- Sailing on site
- Bicycle rentals on site
- Volleyball on site
- Kayaking on site
- Windsurfing nearby
- Scuba diving nearby
- Yoga classes/instruction on site
The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features a sauna, spa tub, Turkish bath, and spa boutique.
Advanced reservations are required for massages and spa treatments.
- Number of treatment rooms 15
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Hot springs/mineral springs in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
Special check-in instructions:
Airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.
Airport transportation is offered at scheduled times. Please make arrangements in advance by contacting the property.
- Check-out by noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Minimum guest age is
- Caters to adults only
The charges below are included in your overall room price:
- Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: MXN 1840 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- All Inclusive Excellence Playa Mujeres
- All Inclusive Playa Mujeres
- Excellence Adults Only
- Excellence Adults Only All Inclusive
- Excellence All Inclusive
- Excellence Playa Mujeres Adults
- Excellence Playa Mujeres Adults Only
- Excellence Playa Mujeres Adults Only All Inclusive
- Excellence Playa Mujeres All Inclusive
- Playa Mujeres All Inclusive
- Excellence Playa Mujeres Adults All Inclusive
- Excellence Adults All Inclusive
You should know
- Excellence Playa Mujeres - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- The total price shown includes a resort fee.
- This is an adults-only property and guests under 18 years old aren't allowed.
Awards & Affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Anniversary or Honeymoon Offer
Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.
Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.
Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Complimentary Wedding Offer
Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.
This package is complimentary when booking an Excellence Club Jr Suite OCF category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.