This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
- Fitness facilities
- Access to onsite clubs
- Onsite live performances
- Theme parties
- Motorized water sports
- Airport transfers
- Activities and services offered by independent operators
- Offsite tours
Excellence Playa Mujeres - Adults Only - All Inclusive is nestled on 2 miles (3.2 kilometer) of white-sand Caribbean beach in a resort community with inland marina, spa, and golf course. The resort features 9 restaurants, 11 bars, and 24-hour room service. Amenities include a nightclub, 4 freestanding spa tubs, 5 spa tubs adjoined to pools, and 7 outdoor pools, 4 of which are heated in the winter.
Other recreational opportunities include scuba diving, deep sea fishing, private yacht rentals, tennis courts, and the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman. A health club, which includes a sauna and a steam room, is also on site. The full-service day spa, Miile Spa, offers massage and beauty treatments for a charge.
The property offers 6 meeting rooms for large and small groups, banquet facilities, and complimentary wireless Internet access. Concierge services are available at desks throughout the property.
- Barbecue grill(s)
- Beach bar
- Number of outdoor pools - 7
- Rooftop terrace
- Number of bars/lounges - 11
- Number of poolside bars - 7
- Full-service spa
- 24-hour front desk
- Swim-up bar
- Conference space
- Turkish bath/Hammam
- Spa treatment room(s)
- Tours/ticket assistance
- Coffee shop or café
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- On private beach
- Conference space size (meters) - 17000
- Spa services on site
- Luggage storage
- Number of restaurants - 9
- Concierge services
- Conference space size (feet) - 182986
- Gift shops or newsstand
- Snack bar/deli
- Outdoor tennis court
- Pool umbrellas
- Spa tub
- 24-hour fitness facilities
- Total number of rooms - 450
- One meeting room
- Number of floors - 4
- Arcade/game room
- Number of buildings/towers - 9
- Wedding services
- Airport transportation (surcharge)
- Tennis on site
- Multilingual staff
- Free newspapers in lobby
Available in all rooms:
Available in some public areas:
Free self parking
, Free valet parking
Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (28.4 km / 17.7 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Excellence Playa Mujeres - Adults Only - All Inclusive offers 450 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony or patio (furnished)
- Sitting area
- Jetted tub
- Pull-out sofa bed
- Stocked minibar (free)
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Movies for purchase
- DVD player
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Toscana - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner.
The Grill Restaurant - This beach restaurant serves lunch and dinner.
Barcelona - This fine-dining restaurant serves dinner only.
The Flavor Market - This fine-dining restaurant serves dinner only.
24-hour room service is available.
The resort has seven outdoor pools with five adjoining spa tubs. Four other spa tubs are freestanding. A health club with sauna and steam room is also on site.
Non-motorized water sports equipment includes kayaks, sail boats, snorkeling gear, and windsurfers. Land sports include two tennis courts and a basketball court. Lessons such as salsa dancing, cooking, yoga, aerobics, and rifle shooting are also included in the room rate.
Other recreational opportunities include scuba diving, deep sea fishing, and private yacht rentals (surcharge). Golfers will appreciate the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Snorkeling on site
- Water skiing nearby
- Golfing nearby
- Parasailing nearby
- Volleyball on site
- Kayaking on site
- Windsurfing nearby
- Yoga classes/instruction on site
- Fitness classes on site
- Sailing on site
- Basketball on site
- Bicycle rentals on site
- Scuba diving nearby
The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.
Advanced reservations are required for massages and spa treatments.
- Number of treatment rooms 15
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Hot springs/mineral springs in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
Special check-in instructions:
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Minimum guest age is
- Caters to adults only
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: MXN 1840 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- All Inclusive Excellence Playa Mujeres
- All Inclusive Playa Mujeres
- Excellence Adults Only
- Excellence Adults Only All Inclusive
- Excellence All Inclusive
- Excellence Playa Mujeres Adults
- Excellence Playa Mujeres Adults Only
- Excellence Playa Mujeres Adults Only All Inclusive
- Excellence Playa Mujeres All Inclusive
- Playa Mujeres All Inclusive
- Excellence Playa Mujeres Adults All Inclusive
- Excellence Adults All Inclusive
You should know
- Excellence Playa Mujeres - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- The total price shown includes a resort fee.
- This is an adults-only property and guests under 18 years old aren't allowed.
Awards & Affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Excellence Playa Mujeres - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.