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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
5-star beachfront property near Punta Sam Ferry Terminal

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
Property video
Exterior
55-inch LED TV with satellite channels, TV
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

1 bedroom, premium bedding, down comforters, pillowtop beds

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 1206 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(36 reviews)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • 957 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • 1862 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • 1205 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • 2874 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 6 miles (10 km).

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.0 mile
  • Playa Mujeres Golf Club - 5 min drive - 2.0 miles
  • Isla Mujeres Ferry Terminal - 45 min drive - 5.2 miles
  • North Beach - 45 min drive - 5.4 miles
  • Dolphin Discovery - 57 min drive - 7.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪caprichos villa del palmar - ‬19 min walk
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beachfront property near Punta Sam Ferry Terminal
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness center, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Excellence Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.6 out of 5, Wonderful, 1,325 reviews
$578 nightly
The price is $578
Nov 30 - Dec 1
Total with taxes and fees
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the airport?

Beloved Playa Mujeres - Couples Only All Inclusive is 17.6 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Nov 25, 2025 start from $678.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Beloved Playa Mujeres - Couples Only All Inclusive have an airport shuttle?

Beloved Playa Mujeres - Couples Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free breakfast?

Beloved Playa Mujeres - Couples Only All Inclusive does not offer free breakfast.

Is there a casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, there is no casino at this property, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are nearby.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Beloved Playa Mujeres - Couples Only All Inclusive?

This property offers free self parking and valet parking.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Beloved Playa Mujeres - Couples Only All Inclusive features 3 outdoor pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like ocean views and a beachfront location.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a spa?

Pamper yourself with a day at The Beloved Spa, where you can enjoy body treatments, mani/pedis, and facials.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to downtown Punta Sam?

Beloved Playa Mujeres - Couples Only All Inclusive is 0.4 mi away from Punta Sam.

Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 830 out of 1002 reviews
Rating 8 - Good. 115 out of 1002 reviews
Rating 6 - Okay. 26 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Natasha Yuryevna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super resort for romantic gateaway

The resort is a very services dedicated place. It is a place to telax enjoy beach and have massage. The food is delicate and well balanced. Beach is clean . Beach concierge are given attention to customer to bring the experience at another level.
Stayed 7 nights in Aug 2025

4/10 Poor

Wendy M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Horrible room service food compared to a few years ago
Stayed 6 nights in Aug 2025

10/10 Excellent

THERESA

Liked: Staff & service, property conditions & facilities
Staff was very attentive and very kind. Food was delicious. Room was spacious and beautiful. I do think that the entertainment area at Lupitas Lounge is too hot. No air can circulate in that area. We watched several entertainers there and each time there were guests that left before the show even started or left during the show because it was just too hot to sit there.
Stayed 7 nights in Jul 2025

10/10 Excellent

Zade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can write forever about this place. It's everything you dream of. Quiet, beautiful, delicious, friendly, just everything that comes to mind for a beautiful vacation with beautiful people, this is it.
Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a great experience

Positives: Friendliness and helpfulness of staff, commitment from staff and hotel to ensure stay is positive, daytime food options, amount of beach chairs, spacious room and bed. Negatives: Evening food experience (quality of food, service). We felt we got our "money's worth" and the "couple's only" vibe kept things chill and quiet.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gary, Ventura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and food
Stayed 4 nights in Aug 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try attentive staff. Love the 24hr room service ! Ceviche top notch . Steakhouse was good but liked the French one better. The level of attention they give you is so awesome - they call you by your name when addressing you (Mr. And Mrs. Etc). Quiet. No kids. If you’re looking for an all inclusive resort where it’s quiet and non-party atmosphere, just chill , this is it! Thank you Beloved and thank you for keeping my Cappuccino-Tini always filled!
Stayed 5 nights in Jul 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

KYLE, Tualatin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Kymberly

Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not super far from the airport everybody was treated the same. The staff were very very friendly. They just need to do some updates cause it’s a little bit aged, but according to the staff that is up-and-coming so I’m looking forward to that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tsz Lok

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in May 2025

10/10 Excellent

Amanda Grace

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was extremely relaxing and gorgeous. The actual rooms are a little dated, and the bathroom weirdly has minimal privacy, but the people who work here are amazing! Shout out to Fernando, who waited on us all 4 days we were there! He would spot us by the pools (both the public and our private pool) and bring us not just drinks, but would also grab us food so we didn’t have to leave the water. He was quick to grab us drink refills, sometimes without us even asking. The spa was also amazing, and the 30 minute upgrade to the included hydrotherapy session was definitely a great choice. Regina was great at guiding us through the whole hydro circuit, although I could’ve stayed in the dry sauna with the peppermint/eucalyptus forever! Overall, the food was great, the hotel was outdated but beautiful, but the workers deserve all the praises and tips!
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a wonderful weekend getaway! food and drinks were delicious! all staff was friendly! will be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth time at Beloved. We have seen the changes over 13 years. It is a wonderful resort to absolutely detach from the world and be with your partner. It is quiet - do not expect a party atmosphere. It is beautiful - stunning even as it ages. Was told they are doing a full renovation of rooms starting this month so I can't even imagine how amazing it will be after that happens. Food is good - much better than most AIs in the area. Yes, it is limited to four restaurants but you are in a place with 110 or so rooms - you're never going to wait, you're never going to need to make a reservation. Staff is amazing - friendly, always accommodating, and will do everything to make you feel special. Beloved is a treat.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Reed Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants provided many wonderful options for high end dining. The beds were perfect and always clean. The staff was incredibly friendly and worked around the clock to ensure you had everything that you needed at all times. My wife and I will be visiting again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Willis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beloved checked off every box as exceptional, but way above and beyond were the staff. You will not better customer service at any resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Jul 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean, and the spa is beautiful.
Stayed 4 nights in Jul 2025

8/10 Good

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet & chill resort nice for a getaway. Steakhouse was closed on a Saturday? They alternate restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Food , great staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Isaac

Liked: Cleanliness
Stayed 6 nights in Jul 2025