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"I like the quietness. I did not like linens were stained " More

By a verified traveler on Fri 30 Jul 2021

Hotel Description

Hotel near Walden Galleria Mall in Buffalo

Close to airport

Within 3 miles (5 km) of this Buffalo hotel, you'll find Walden Galleria Mall and Patriots and Heroes Park. Glen Falls and Holiday Twin Rinks are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free airport shuttle. Business travelers can take advantage of the free WiFi in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 104 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Aug 17 - Aug 18

Standard Room, 2 Queen Beds, Non Smoking, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Airport ratings based on 23 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Airport

Everyone (13) Business (1) Couples (2) Family (8) Other (1)
5 out of 5
I like the quietness. I did not like linens were stained

Posted by on Jul 30, 2021

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2 out of 5
Very dated, noisy and terrible amenities (internet, breakfast, no elevator and daily room cleaning). The staff is courteous and friendly. I suppose they did the best they could. Generally it's the ownership that's responsible for deteriorating maintenance and structural issues.

Posted by on Jul 27, 2021

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3 out of 5

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 26, 2021 by front desk team

thank you for your feed back

2 out of 5
This hotel is under staffed. We got to the hotel to check in and there was a sign saying if no one here call #-----. I called and the VERY nice young lady answered. She was picking people up from the airport. She arrived and became the front desk attendant. We checked in without a problem. Went to our room and someone was already in it. Went back to get a different key and went to that room and it was under construction. Went back for a 3rd key and the VERY nice young lady personally went to the next room to make sure it was available. It was. Come to find out the computer system doesn't always sync with the other web sites about which rooms are available.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 26, 2021 by front desk team

Thank you for taking the time to share your experience with us. The hotel is very short staffed at the moment. We sincerely apologize for any and all issues you may have encountered during your stay with us.

1 out of 5
Worst hotel stay ever, cancelled the last night...definitely would never stay there again

Posted by on May 17, 2021

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1 out of 5
My mother taught me that if you haven't got anything nice to say, then don't say it. They were very cooperative canceling my reservations.

Posted by on Sep 17, 2020

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Comment from Hotel Management

Sep 18, 2020 by Jim

Glad to hear our staff was able to help you with your cancellation.

3 out of 5

Posted by on Jan 13, 2020

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4 out of 5

Posted by on Jan 7, 2020

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4 out of 5
Staff was very friendly kind and helpful seemed caring about my trip as well.

Posted by on Nov 3, 2019

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4 out of 5
There was no elevator and the front desk did not offer to help with my bags.

Posted by on Sep 2, 2019

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About the Quality Inn Airport

Location 4217 Genesee St, Buffalo, NY 14225

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An area shuttle within 0.06 km and a roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Airport. Self parking is free. Smoking is allowed in designated areas at this Buffalo hotel.

  • 1 building
  • 104 guestrooms or units
  • 2 levels
  • Built in 1963
  • To-go breakfast (free)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (1.8 km / 1.1 mi)
  • Train station: Buffalo-Depew Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 0.06 km
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn Airport offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 6.75 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Buffalo Airport
  • Quality Inn Airport Hotel
  • Quality Inn Buffalo Airport Cheektowaga
  • Quality Inn Buffalo Airport Hotel Cheektowaga
  • Quality Buffalo Airport Cheektowaga
  • Quality Inn Airport Buffalo
  • Quality Inn Airport Hotel Buffalo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Quality Inn Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Airport.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.