4/10 Poor
Sandra
Traveled with family
Sep 21, 2025
Disliked: Staff & service, property conditions & facilities
Staff was uknowledgable. No front desk staff member recognized or thanked my disabled veteran husband for his service even though he was wearing his veteran hat and displayed veteran identification, The only staff member who even said anything was the nice lady working in the breakfast room. We asked about rewards points or veterans discounts when we checked in and the front desk clerk said there was nothing she should could do and seem to be more interested in her social media on her phone. The room was uncomfortabe. We didnt oder a handicapped room because it would not have iincluded a tub and my husband has trouble standing for long periods of time. The bed was so high as people who are 5'6 and under we had difficulty getting in and out. The toilet and chairs in the room where so low to the groud my husband could not use them. He had the use a toilet down the hall by the meeting rooms. Breakfast offered nothing for people with nutrional issues like diabetetics even though your advertisement clearly shows hot breakfast options by diplaying serving trays for eggs and sausage. There wasn't even whiole wheat toast or whole grain cereal options. The pool was overly chlorinated. Definately one the worst Quality Inns properties we have ever stayed in as rewards points members.
Sandra
Stayed 1 night in Sep 2025
