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Fairmont Copley Plaza, Boston

4.5 star property
Luxury hotel with a health club and a rooftop terrace

Choose dates to view prices

Photo gallery for Fairmont Copley Plaza, Boston

Ballroom
Lobby
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
138 Saint James Ave, Boston, MA, 02116
  • Place, Copley Square
    ‪1 min walk‬
  • Place, Newbury Street
    ‪2 min walk‬
  • Place, Boston Common
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Fairmont Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Room, 2 Double Beds

8.8 out of 10
Excellent
(10 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

9.2 out of 10
Wonderful
(5 reviews)
  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Room, 1 Queen Bed

8.8 out of 10
Excellent
(61 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (City or Interior view )

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (City or Interior view )

8.0 out of 10
Very good
(30 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (City or Interior view )

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Double Room, 2 Double Beds (City or Interior view )

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed (Best view of Church & Public Library)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed (Best view of Church & Public Library)

8.4 out of 10
Very good
(14 reviews)
  • 390 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

1 bedroom, premium bedding, pillowtop beds, in-room safe

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

9.6 out of 10
Exceptional
(4 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

1 bedroom, premium bedding, pillowtop beds, in-room safe

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (View of Boston Public Library)

8.6 out of 10
Excellent
(4 reviews)
  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Signature Room, 1 King Bed

  • 390 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Signature Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed (Best view)

  • 1600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Best view Copley Square)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (King, Best view Copley Square)

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont, Double Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Grab Bars)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

1 bedroom, premium bedding, pillowtop beds, in-room safe

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

1 bedroom, premium bedding, pillowtop beds, in-room safe

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Double Room, 2 Double Beds( Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold, Double Room, 2 Double Beds( Accessible)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Boston

Back Bay stay.At this Back Bay hotel, you'll be well placed to visit Copley Square and Boston Marathon Finish Line, both steps away. Also, Newbury Street is within half a mile (1 km) and Boston Common is within 2 miles (3 km).

What's nearby

  • Copley Square - 1 min walk - 0.0 miles
  • Newbury Street - 2 min walk - 0.1 miles
  • Copley Place - 2 min walk - 0.1 miles
  • Boston Common - 11 min walk - 0.6 miles
  • Fenway Park - 2 min drive - 1.2 miles

Getting around

  • Copley Station - 2 min walk
  • Back Bay Station - 3 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Bar 10 - ‬1 min walk
  • ‪Lolita Cocina & Tequila Bar - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪OAK Long Bar + Kitchen - ‬1 min walk

About this property

Fairmont Copley Plaza, Boston

4.5-star luxury hotel near Copley Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 14 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A health club, a rooftop terrace, and multilingual staff are also featured at the luxury Fairmont Copley Plaza, Boston. For a fee, parking is available.

This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1912
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 72 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 7 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 72 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0014990350. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Frequently asked questions

How close is Fairmont Copley Plaza, Boston to the airport?

Fairmont Copley Plaza, Boston is 9.6 mi (23-min drive) away from the Boston, MA (BNH-Boston Harbor Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Copley Plaza, Boston?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Fairmont Copley Plaza, Boston on Oct 12, 2025 start from $339.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Copley Plaza, Boston have an airport shuttle?

Airport shuttle services are not available at Fairmont Copley Plaza, Boston.

How close is Fairmont Copley Plaza, Boston to the beach?

This hotel is 8.9 mi (26-min drive) from Revere Beach and 1 mi (9-min drive) from Carson Beach. Don't forget your sunscreen!

Does Fairmont Copley Plaza, Boston offer free breakfast?

Free breakfast isn’t offered at Fairmont Copley Plaza, Boston, but full breakfast is offered for a fee of between USD 10 and 30 for adults, USD 7 and 10 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Fairmont Copley Plaza, Boston?

No, there is no casino at this hotel, but Encore Boston Harbor (9-min drive) is nearby.

What time is check-in at Fairmont Copley Plaza, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Fairmont Copley Plaza, Boston?

Free parking is not available at this hotel. Valet parking is available for USD 72 per night.

Does Fairmont Copley Plaza, Boston have a pool?

Fairmont Copley Plaza, Boston does not have a pool.

Does Fairmont Copley Plaza, Boston have a restaurant?

Fairmont Copley Plaza, Boston is home to OAK Long Bar + Kitchen, which features American cuisine, al fresco dining, and brunch.

Does Fairmont Copley Plaza, Boston have a spa?

There are no spa services available at this hotel.

How close is Fairmont Copley Plaza, Boston to downtown Boston?

Fairmont Copley Plaza, Boston is 1.1 mi away from Boston.

Reviews

Fairmont Copley Plaza, Boston Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 719 out of 1083 reviews
Rating 8 - Good. 199 out of 1083 reviews
Rating 6 - Okay. 87 out of 1083 reviews
Rating 4 - Poor. 41 out of 1083 reviews
Rating 2 - Terrible. 37 out of 1083 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Stayed 5 nights in Mar 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat yourself, seriously you'll be glad you did!

Everything, from the moment we were pulled up and were greeted at the valet, to checking in, up through checkout, was a pleasure. Everyone we encountered or interacted with was polite, extremely helpful, friendly and truly went the extra mile... Especially Cornelius! The staff at the Fairmount Copley clearly take pride in their job and it shows! It was one of the best experiences i've had in a hotel 30+ years. Staying at the gold level , the food and drinks were amazing. The thoughtfulness of everybody working behind the scenes to ensure delicious food and everything being well stocked was very much appreciated. It was so amazing. I am looking into other Fairmont properties to experience the gold level. Thank you everyone for all your hard work to keep a place as large as that running smoothly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Perfectly located
Stayed 4 nights in Jun 2025

6/10 Okay

John, PORTLAND

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Great bar. Great breakfast. The building is beautiful but my room 121 needed an update.
Stayed 1 night in Jul 2025

4/10 Poor

David

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Abbey

Traveled with partner
Liked: Cleanliness, amenities
The hotel lobby is stunning and steeped in history, giving it a charming and nostalgic ambiance. However, some features feel a bit dated; for instance, the bedroom doors have an old-fashioned design, and light from the hallway can seep into the rooms. The accommodations are comfortable and generally average. When you first arrive, there’s a slight musty smell in the hotel, but you quickly adapt to it, it’s definitely different from the standard hotel scent. Overall, it’s a unique experience with plenty of character!
Stayed 5 nights in Jun 2025

4/10 Poor

Ayman

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Totally overpriced. Rooms were in horrible condition and dated. Pillows gave me massive neck problems. Mini fridge was nowhere to be found instead there was a note saying there being upgraded. For the price, this was not worth it. I thought I was bringing my wife on a premium experience for a quick romantic getaway… but it didn’t live up to the name or reputation.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 8 nights in Jun 2025

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and efficient staff!
Stayed 3 nights in Jun 2025

4/10 Poor

Elida

Traveled with family
Liked: Cleanliness, staff & service

Disappointing Experience with Security Concerns

We chose this hotel primarily for its promised security, but our stay turned out to be quite traumatic. One night, we experienced a horrifying situation when someone knocked forcefully on our door and attempted to push their way in. The only thing that prevented them from entering our room was the safety lock we had engaged. To make matters worse, our attempts to reach the lobby for assistance went unanswered, leaving us feeling vulnerable and scared. Later, we learned that the lobby staff had mistakenly given our room number to another guest, granting them access to our room without authorization, even though we had been staying there for two days. Overall, we are extremely disappointed with how this situation was handled, and we cannot recommend this hotel based on our experience. Security should always be a priority, and unfortunately, it felt neglected during our stay.
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel that is badly in need of a total restoration. We love old hotels but not ones that haven't been updated. Next time we'll stay around the corner at Raffles, pay a little more, and get a much more up-to-date experience.
Stayed 1 night in Jun 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities, room comfort
This is a very tired hotel. We like old hotels but at this price point it should be in better shape. Doors don't close because of years of paint build up. Ceiling was chipping. Brass is tarnished. Hallways are dusty. Restaurant had food on the floor when we went to brunch. Water pressure was weak and AC wasn't strong. Fairmont needs to drop this one from their collection or close it down and do a complete, top-to-bottom restoration. the old place deserves one.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always a classic; service levels are as expected (quite good but this isn't a 5-star hotel and isn't priced as one). Cori isn't the world's most enthusiastic lab but she's still great; my daughter looked forward to meeting her going in and out of the hotel, which is exactly why I chose it. Will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed 3 nights in June at the Fairmont Copley Plaza and loved every minute of it!!! - lobby reception, so friendly and when we checked in early the room was ready for us! - we enjoyed the brunch and weekday breakfasts and the menu is spectacular! Top notch menu with so many delicious options, every guest that received their meals were swooning! The restaurant is beautiful with a lovely ambience in the morning which shifts to a more upbeat environment for dinner. We loved the food so much we ate dinner there twice out of three meals!! Everything was fantastic!! Get the bread! Get the truffle fries, quite possibly the best I've ever eaten!!! Burgers etc all of it was amazing! I've had my fair share of a salad with +chicken, this was no "call it in" salad. The chicken was rotisserie crispy and juicy, the best. - our room was perfect, huge for a classic room, lots of space to iron and mill about. Temperature was easily adjusted and we could not hear anything going on above, below or outside, great night sleep on comfy mattresses and crisp bedding! - front desk were incredible! Danielle helped us finalize our bill and went above and beyond with Peter the managers help. Everyone listened, and truly strived to make my stay the best it could be. - finally the neighbourhood! WOW!! A block away from the Boston Public Library plus lots of shopping! Think Anine Bing, Veronica Beard, H&M, Anthro, Nordstrom Rack. And a 30 min walk to the action, modern pastry etc!!
Stayed 3 nights in Jun 2025

10/10 Excellent

MICHELLE

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I loved the property in every way, the location, the staff and the on-site restraunt. I highly recommend the hotel.
Stayed 8 nights in Jun 2025

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still the best hotel in the city

We recently stayed at the Fairmont in Boston and overall had a very good experience. The hotel itself is beautiful, with classic charm and elegant surroundings. One of its best features is the location — it’s right in the heart of the city, with easy access to just about everything you'd want to see or do in Boston. When we arrived, there was a bit of an issue locating our reservation in the system, which was frustrating at first, but thankfully the staff resolved it relatively quickly. Speaking of the staff — everyone we interacted with was friendly, professional, and really made us feel looked after throughout our stay. That said, our room was facing the street, and unfortunately, the noise from early morning traffic (especially trucks) did disturb our sleep a bit. If you're a light sleeper, it might be worth requesting a room away from the street. We dined at the hotel restaurant — the food was good, though we weren't overly thrilled. Still, it was a pleasant experience overall. Despite a couple of drawbacks, we would recommend the Fairmont for its charm, service, and location. That said, due to the noise and a few minor hiccups, we couldn’t quite give it a full 4 stars.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bed was uncomfortable. No WIFI, seriously? No minibar fridge was inconvenient. Coffee machine didn’t work. No coffee service in lobby. I think the hotel is pretty but not a hospitable place or a good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Would definitely go back
Stayed 4 nights in Jun 2025

10/10 Excellent

dan

Traveled with family
Liked: Amenities
We loved the bar/restaurant in the lobby. Food and staff were Fantastic
Stayed 2 nights in Jun 2025