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Extended Stay America Suites Columbia Columbia Parkway

2.5-star property
8870 Columbia 100 Pkwy, Columbia, MD 1-855-201-7819

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2.0 out of 5
See all 15 Travelocity Reviews

"Nice for quick stay. Property is clean. Would recommend. " More

By a verified traveler on Wed 15 May 2019

Points Of Interest

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Hotel Description

Hotel near The Mall in Columbia in Columbia

Near the airport

Within 6 miles (10 km) of this Columbia hotel, you'll find The Mall in Columbia and Merriweather Post Pavilion. Howard County Welcome Center and B&O Railroad Station Museum are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Luggage storage and a safe deposit box are also provided.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sitting areas, and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Aug 17 - Aug 18

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Columbia Columbia Parkway ratings based on 15 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Suites Columbia Columbia Parkway

Everyone (4) Business (2) Couples (3) Family (1)
2 out of 5
Hotel isn’t being properly maintained. Garbage overflowing in garbage cans for days at a time, junk cars with no tires and in pieces in the parking lot. The place is a slum!

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Hotel Management

Bob, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the appropriate team to ensure a review of our processes. We hope you will consider and return so we can make it up to you. Sincerely, Hotel Management

1 out of 5
Checked into property that was to have a mini kitchen and be stocked with items needed for kitchen. You have to go fetch the items from the front desk. Weird. The hotel only cleans the room every 7 days. They say it’s scheduled but then they don’t do it for you unless you ask. My room had the stove top not working, the refrigerator died ruining about $60 worth of food and the telephone didn’t work. 4 junk cars in the parking lot and garbage overflowing in the parking lot garbage bins for over a week. Not my best choice for a hotel.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Hotel Management

Chris, thank you for staying at our hotel. We apologize for the disappointment you had with our kitchenware and housekeeping policies. We are also sorry for the cleanliness and maintenance issues you encountered at our hotel and regret the inconvenience it caused. We will share your feedback with the appropriate teams to ensure a better experience going forward. We value your feedback and hope you will reconsider staying with us again in the future. Sincerely, Hotel Management

1 out of 5
This hotel was advertised as an Extended Stay with a small kitchen. Stove top didn’t work, phone in room didn’t work, refrigerator stopped working ruining all of my food. The parking lot has at least 4 junk vehicles with flat tires covered in mold. The exterior garbage containers are all completely full and overflowing. Is there any oversight on this hotel? Because it doesn’t seem like it. Was told I’d get maid service after my stay lasted 7 days. I said great. After extending my start well beyond 7 days, no maid service. From desk staff then tried to tell me it’s Sunday and they couldn’t clean my room. I had been there over 14 days at that point. I didn’t pick this hotel and due to work reasons have no say. But if I did, I’d pick anyplace else. There seems to be ZERO oversight or management of this property. I’m a retired pilot and have traveled for over 25 years. I’m not used to staying in properties that don’t act like hotels. Who doesn’t have maid service and maintenance available on a weekend? You are open for business on a weekend right?? I give them a ZERO!

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 19, 2020 by Hotel Management

Thank you for your review. We are sorry our hotel's accommodations and service did not meet your expectations. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We value your comments and truly hope you and your family will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management

1 out of 5
This hotel appeared to be okay from the outside but the room was a completely different story! The refrigerator and a/c made loud noises all night long. The iron leaked water constantly during use and got all over my clothes. The shower head shot water out on the mirror, door, and floor. At night time, I heard two giant stink bugs on the ceiling. Then after laying in the bed I started itching really bad on my legs and arms. I did not see anything crawling on me but multiple bumps came up immediately after. I ended up sleeping on top of the covers with two towels under me while wearing jeans and a shirt in fetal position. I never write reviews for hotels because I've never any major issues with the hotels that I have stayed in but this hotel was really bad!! I only stayed for a night but save yourself the trouble and stay at another hotel. I expressed my concerns to management and showed them pictures of the bumps on my skin. I'm not sure if management did anything but regardless just refrain from staying at this hotel.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 17, 2019 by manager

Brandon, We sincerely apologize for the inconveniences during your stay with us. You are absolutely correct to expect a comfortable, clean and bug-free environment. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area again. Sincerely, Hotel Management

4 out of 5
Nice for quick stay. Property is clean. Would recommend.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Hotel Management

Thank you for choosing Extended Stay America on your short stay. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. Thank you again for recommending us, and we hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management

2 out of 5
Will never stay there again. Room smelled like cigarettes. Toilet was dirty. I found hair in a towel. Amenities were minimal. Saw garbage right outside motel entrance. Not good.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 3, 2019 by Hotel Management

Thank you for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issue you encountered here. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

2 out of 5
Bathroom was not cleaned. Last guests used washcloths were still in bathroom and hair was clogged in the drain. A left over Beer box was in the fridge.

Posted by , from Baltimore, MD on Jun 19, 2017

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Comment from Hotel Management

Jun 21, 2017 by General Manager

Kaylee, we sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Manager

2 out of 5

Not conducive to business customers

Pros: The people were friendly and helpful within the constraints of hotel policy.
Cons: More focus on customer satisfaction. Although, perhaps I am just not their desired demographic.
Location: Decent restaurants and movie theaters. A seasonal concert venue.
The hotel has a policy of only cleaning rooms every eight days, unless one is willing to pay $10. I have never known of such a policy in over thirty years of travel experience and six years in the hotel business. The system of heating and cooling seemed to be under hotel control during parts of the day and could not be adjusted. Although it was a extended stay hotel, I had to request eating utensils and ice trays, as they were not placed in the room. During my six night stay, four wake up calls were not received. Just unacceptable! No business center or independent access to a computer and/or printer. While I understand the need to keep rates low, the fact of cleaning every eight days and the lack of eating utensils in the room except upon request is a "penny wise pound foolish" approach to customer satisfaction. I will never stay at this hotel again and, if these policies are system wide, I will never stay at any of their hotels again.

Posted by on May 2, 2016

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2 out of 5
Pros: Price
Cons: See above
Difficult to find, it is located behind the Hampton Inn, there is no sign in the street that would tell you it is there. The "breakfast" is minimal, and stand-up. Water for making tea or to make oatmeal was tepid, unusable.

Posted by on Nov 29, 2015

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About the Extended Stay America Suites Columbia Columbia Parkway

Location 8870 Columbia 100 Pkwy, Columbia, MD 21045

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Columbia Columbia Parkway also features coffee/tea in a common area, laundry facilities, and a front desk safe. Self parking is free. This Columbia hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Baltimore Washington International Airport (BWI) (19.4 km / 12.1 mi)
  • Train station: Elkridge Dorsey Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Columbia Columbia Parkway offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Columbia Columbia Parkway
  • Extended Stay America Parkway Hotel Columbia Columbia
  • Extended Stay America Columbia Columbia Parkway Hotel
  • Extended Stay America Parkway Hotel
  • Extended Stay America Parkway
  • Extended Stay America Columbia Columbia Parkway
  • Extended Stay America Suites Columbia Columbia Parkway Hotel
  • Extended Stay America Suites Columbia Columbia Parkway Columbia

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.