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4.7 out of 5

"The hotel was great. We just came in for the night to go to LIVE casino for the first time. The room was beautiful. The beds were comfortable. The ent ... " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

3.5-star hotel near Maryland Live Casino

Close to airport

You'll find Maryland Live Casino and Arundel Mills Mall within 2 miles (3 km) of this Hanover hotel. Fort George G. Meade and National Cryptologic Museum are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and a lobby fireplace are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 150 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include iPod docks, refrigerators, and room service.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Jun 25 - Jun 26

Executive Single Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Single Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Hotel at Arundel Preserve ratings based on 23 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Hotel at Arundel Preserve

Everyone (8) Couples (2) Family (6)
5 out of 5
The hotel was great. We just came in for the night to go to LIVE casino for the first time. The room was beautiful. The beds were comfortable. The entire room was clean. There was a stain on the carpet near the bed in the corner but that was it. I purchased late check out and it was worth it. The hotel had a shuttle that traveled within 5 miles of the hotel. The shuttle drivers were helpful and nice. The third shift shuttle driver even gave us a few tips that helped us win. We checked out at 2pm and the hotel held our bags for 2.5 extra hrs while we headed to the casino again. The hotel ppol was small but indoor and nice. It was closed at 9pm so we didnt get a chance to enjoy it. Next time. The hotel convenience store was convenient for middle of the night snacks or the shuttle driver will take you to Wawa. There are lots of restaurants withing walking distance. There's plenty to do within 5 miles of the hotel with LIVE casino, mall, and everything else.

Posted by , from Atlanta, GA on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Kristin

Thank you for visiting with us! We are so happy to know that you enjoyed your stay and we look forward to seeing you again soon.

5 out of 5
I loved everything about my stay except for the fact there was no water bottles in the room or on the floor that I stayed on.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by Kristin

Thank you for visiting with us! Our Hotel is working to leaving the lowest footprint possible and we appreciate your understanding in the matter! We are so happy to know that you enjoyed your stay and we look forward to seeing you back soon!

5 out of 5
It’s modern and up to date with very friendly staff

Posted by , from Philly on Dec 26, 2019

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Comment from Hotel Management

Dec 28, 2019 by Richard

Thanks for your feedback. We hope to see you again in the future!

5 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by Kristin

Thank you for visiting with us! We are so happy to know that you enjoyed your stay and we hope to see you back soon!

5 out of 5
There in no microwave in the rooms other than that a very nice place an very clean

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 25, 2019 by Richard

Thank you for your feedback! We hope to see you again in the future!

2 out of 5
Room did not seem clean. Sheets and cover were wet. Tv didn’t work all the way. Poor quality for price paid

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Kristin

Thank you very much for providing this feedback regarding your stay. Please know this is not indicative of the level of service we aim to provide and that we will be looking into this to discuss with the appropriate staff.

5 out of 5
Was forced to locate a place to stay due to cancellation of flight and we chose the right place

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Kristin

Thank you for giving us a shot! We are fortunate to be located so close to the airport, yet also far enough away to provide a fresh breath of air and relaxation. Should you find yourself in a similar situation again, you know where to find us! Safe travels!

5 out of 5
Great restaurants. Wish they had microwaves in the room. I had to trash my leftovers from Grillfire:(

Posted by on May 21, 2019

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Comment from Hotel Management

May 23, 2019 by Richard

Thanks for your feedback. We hope to see you again in the future!

4 out of 5
The staff was pleasant and there were plenty of restaurants in the area..

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 18, 2019 by Richard

Thank you for your review! We hope to see you again in the future!

5 out of 5
Customer service and cleanliness amenities and room was comfortable.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Richard

Thank you for your wonderful review. We appreciate your feedback and hope to see you again soon!

About the The Hotel at Arundel Preserve

Location 7795 Arundel Mills Blvd, Hanover, MD 21076

Renovations + Closures

This property is closed from 19 May 2020 to 21 June 2020 (dates subject to change).

Property Features

The Hotel at Arundel Preserve offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly The Hotel at Arundel Preserve. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 3.5-star Hanover hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2011
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (10.1 km / 6.3 mi)
  • Train station: Jessup Station (4.6 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Hotel at Arundel Preserve offers 150 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 40-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Hanover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Grillfire Arundel - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Vivo Italian Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available from 4:00 AM to 2:00 AM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered from 4:00 AM to 2:00 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arundel Hotel
  • Arundel Preserve
  • Arundel Preserve Hanover
  • Arundel Preserve Hotel
  • Hotel Arundel
  • Hotel Arundel Preserve
  • Hotel Arundel Preserve Hanover
  • Hotel Preserve
  • Preserve Hotel
  • The At Arundel Preserve
  • The Hotel at Arundel Preserve Hotel
  • The Hotel at Arundel Preserve Hanover
  • The Hotel at Arundel Preserve Hotel Hanover
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.