Book Kid-Friendly Hotels in Avenida Kukulkan from $200

"My room was clean the cleaning staff were very nice the staff at the bars didn’t have the best attitudes and I tipped often the staff at the dinning halls varied when it came to poor attitudes but if you stay for a few days you learn where to sit. The beach was cleaned later in the morning so expect a little seaweed but overall beautiful beach. Beautiful hotel the staff cleaned through the day. The food wasn’t the greatest and we got tired of eating it so we went off the resort a few times for food. The resort is across from gift shops and walking distance from food. They had a shopping mall 8 mins down the street but take a cab the walk will be longer. The people outside the resort were friendly. Overall worth the money you pay. When you check out they allow you to use the facility until 5:00. "

"Good service clean room and beautiful swimming pools "

"Good place staff need get better pool area was good !!"

"The room was cool the beach and pool was great but being treated as a guest wasn’t the best "

"Our stay at emporio was the worst thing I have experienced I travel a lot and wanted to give them a chance and it went terribly when room was cleaned towels wouldnt be replaced with clean ones it was a struggle to have a towel that was clean and it would be an issue asking the staff cause they had a terrible attitude felt like asking was a bother when it’s there job this resort had 3 jacuzzis and not a single one was hot they felt like normal pools we would ask staff to see if they can’t make it hotter or what’s wrong and they would avoid it and never come back pillows in room had black spots and our ac, hot water for shower and refrigerator did not work they said they fixed it but looked and felt the same also the resort was under a lot of renovation that they never mentioned so we were limited in certain areas there was also little bugs in the shower and in our room water would leak from the side when we would shower we asked the receptionist upfront if we could switch rooms and she said that would be an extra $95 a night after telling her everything that’s wrong with the room our beach was full of it i understand it’s high season but we visited other beaches near by and they were cleaned up "

"Excellent "