Book Kid-Friendly Hotels in Avenida Kukulkan from $350

"I had an amazing trip overall and truly enjoyed my stay. February was the perfect time to travel — the weather was beautiful, the beach was super clean, and the water was absolutely stunning. The service throughout the resort was excellent. Everyone was so friendly, kind, and helpful, which made the experience even more enjoyable. I would definitely come back again. There were just a few areas that could be improved. Before arriving, I received an email from a staff member that made the experience feel very personalized and special. However, when I arrived, that staff member didn’t greet me, which was a bit disappointing. It initially felt like I was going to receive a more tailored welcome, but that didn’t turn out to be the case. I also booked the luxury round-trip airport transportation, and unfortunately, that was a letdown. When I arrived in Cancun, I had to wait about an hour for the driver, and the vehicle was not the brand SUV that was shown in the pictures. After checking in, the agents had to call for the transportation, which caused the delay. Paying extra for a private luxury ride and not receiving the experience as advertised was disappointing. Additionally, booking excursions through the resort was frustrating. I was told certain excursions were available, but after going back and forth, I was later informed they were already booked or unavailable. I wish availability had been confirmed before offering the options, as the back-and-forth made the process feel uno"

"Room was very clean, staff are kind and attentive. Love this place the food is great and great vibe."

"Outstanding hotel and staff. Food was fantastic. I cannot say enough about our servers. Falipe and the beach, Niclolas at the buffet every morning, and Andrian for dinner twice and the Italian resturant."

"P"

"Very good "

"We recently had a 3 week stay in the Occidental Costa cancun. Check in and check out was quick and effortless. The terrace room we stayed in was immaculate and probably recently renovated. Shower was large and had a bench for the ladies. Always had hot water at any time. I found the beds extremely comfortable and the climate control for the rooms was perfect.The entire resort is maintained excellently. House keeping was excellent as well. room was always taken care of and water/beer/softdrinks in fridge replaced daily. I can't say enough about the staff, everyone was very friendly and polite and made us feel very welcome. The food was good and had plenty of options from fresh fruits to salads, pastries, chicken, fish, beef, pork, vegetables. They had a build your own pizza which is cooked in a stone oven as well as burgers, hotdogs, fries for the kids or picky eaters.There is a line up to get into the buffet... but only during peak times.. the line goes quick as the waiters and the staff that seat you are right on top of things to clear a table quick for the next guests. There is plenty of loungers around the pool and beach area. You still may want to get up earlier to get the premium sun locations. The beach area is smaller and we knew that coming there. The shows are held outdoors so it may get a bit noisy if you are relaxing in your room but they shutdown at exactly 10 pm, with the bar closing at 11 pm. This is more of a family and relaxing resort. We loved it!"