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 Austin • 1 Room
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Homewood Suites by Hilton Austin Downtown

3-star property
78 East Avenue, Austin, TX 1-855-201-7819
3.8 out of 5
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See all 13 travelocity Reviews

"Loved the facility! Breakfast was great! Thank you! " More

By a verified traveler on Mon 02 May 2022

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Hotel Description

3-star hotel near University of Texas at Austin

Downtown Austin stay

Within a 15-minute walk of this Downtown Austin hotel, you'll find Austin Convention Center and Sixth Street. University of Texas at Austin and South Congress Avenue are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Relax with a drink at the bar/lounge and enjoy the free continental breakfast each morning.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Dec 16 - Dec 17

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Austin Downtown ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Austin Downtown

Everyone (6) Couples (1) Family (4)
5 out of 5

Posted by on Jun 26, 2022

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5 out of 5

Posted by on Jun 13, 2022

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5 out of 5
Loved the facility! Breakfast was great! Thank you!

Posted by on May 2, 2022

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Comment from Hotel Management

May 4, 2022 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

1 out of 5
They did not have customer service! It was terrible! A person named Andre who works at the front desk is there to argue with you and nothing else. Also we left some water bottles in the room. We called to let staff know, it took me calling back three times before they told us they didn’t find anything. Do yourself a favor! STAY SOMEWHERE ELSE!! Lots of options in the area! This place will frustrate you! You will regret staying here! I know I do!

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 7, 2021 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

5 out of 5

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 14, 2021 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

4 out of 5
Good Overall! Would like more food option for breakfast. I do understand the limitations as a result of COVID, but for the price and location of the hotel more variety food items should be available.

Posted by on Sep 27, 2020

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Comment from Hotel Management

Sep 30, 2020 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 9, 2020 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

3 out of 5
Was not towed but parking was $42 a night very expensive

Posted by , from Volente Texas on Feb 15, 2020

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Comment from Hotel Management

Mar 5, 2020 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

4 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 27, 2019 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

2 out of 5
This hotel was a major disappointment and I would not recommend it to anyone. They turned off the hot water my first day there. I was in Austin for business, so this meant taking a painfully cold shower. The front desk staff said the hot water would only be turned off for a couple hours, but the hot water was still not working that evening. The next day, the hot water was working but the water pressure was not. It was like using a sprinkler to take a shower. The water pressure problem lasted until my last day. I informed the front desk multiple times of this issues with the shower and the water pressure and every time was told they’ll inform maintenance. During my checkout I told the front desk person I was disappointed with my stay and the problems I experienced. He told me he would make a note for maintenance. I am not one who normally looks for discounts, but if I’m paying $260 a night for a room, I expect the room to be in good condition or be compensated accordingly. After this experience, I will be thinking twice about staying at any Homewood suites or using Travelocity.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 30, 2019 by Hector Orozco

Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences with the hot water.

About the Homewood Suites by Hilton Austin Downtown

Location 78 East Avenue, Austin, TX 78701

Property Features

Homewood Suites by Hilton Austin Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Homewood Suites by Hilton Austin Downtown also features laundry facilities, dry cleaning/laundry services, and a complimentary grocery shopping service. Parking is available for a fee. This 3-star Austin hotel is smoke free.

  • 150 guestrooms or units
  • 17 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Austin Station (5 km / 3.1 mi)
  • Metro station: Downtown Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Austin Downtown offers 150 accommodations with DVD players and safes. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Austin Downtown TX Hotel
  • Homewood Suites Hilton Austin Downtown TX
  • Homewood Suites Hilton Austin Downtown TX Hotel
  • Homewood Suites Hilton Austin Downtown TX
  • Hotel Homewood Suites by Hilton Austin Downtown, TX Austin
  • Austin Homewood Suites by Hilton Austin Downtown, TX Hotel
  • Hotel Homewood Suites by Hilton Austin Downtown, TX
  • Homewood Suites by Hilton Austin Downtown, TX Austin
  • Homewood Suites by Hilton Austin Downtown TX
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton
  • Homewood Suites by Hilton Austin Downtown TX

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.