Comfort Inn Downtown - Ship Creek

2.5-star property
111 W Ship Creek Ave, Anchorage, AK 1-855-201-7819

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3.8 out of 5
Good!
See all 15 Travelocity Reviews

"Kyra (I believe this is her name) was amazing and accommodating. She was extremely helpful and kind. She made this experience well worth staying at ... " More

By a verified traveler on Thu 05 Jul 2018

Points Of Interest

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Hotel Description

Hotel near Sullivan Arena in Anchorage

Heart of Anchorage

With a stay at this Downtown Anchorage hotel, you'll be steps from Ulu Factory and Ship Creek Viewing Platform. Alaska Statehood Monument and Anchorage Market and Festival are also within half a mile (1 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy freebies like buffet breakfast and a roundtrip airport shuttle Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$189 per night

Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Downtown - Ship Creek ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Downtown - Ship Creek

Everyone (2) Couples (2)
2 out of 5
The lobby of this hotel is impressive. The rooms are not. Very poor conditions for the price. I was a travel agent that booked a group of rooms here for 3 nights. The lobby was very impressive and I thought that the rooms would be of equal condition, but they were not. The rooms were very large for a hotel room but that's the best I can say about it. Almost everything in the room had some sort of damage or stains. Furniture, walls, window, curtains, everything. The room smelled really bad too. We did not complain because after investigating multiple rooms from my group, they all were the same. There would have been nothing the staff could do. The Good: The hotel offers a fantastic shuttle service to most areas of downtown, including the airport and train station. We were very appreciative of this, as explorers. Staff were super friendly and helpful. The lobby is awesome and they serve fruit water and cookies. The breakfast sausage and eggs were barely edible but everything else (waffles, pastries, yogurt, coffee, etc.) were awesome. The rooms are very spacious for hotel rooms. The Bad 1. There were stains on the walls, and wallpaper was torn 2. The ground-floor room's window did not lock because the entire window frame was falling apart (Room 112). 3. The curtains were badly torn. 4. The carpet was filthy and we couldn't walk around without shoes. 5. The upper edge of the shower was filthy with dust and grime. 6. Furniture was torn and severely scratched.

Posted by on Jun 2, 2019

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2 out of 5
Due to house keeping staff walking out the day of our schl check in, we didnt get our keys & get into our room til 847pm. We were there at 3pm Also, my daughter bed collasped during the night , 130am, & it remained this way for the duration ourour stay. We checked out at 10am, & were unable to speak with anyone in managment positin, we were given a business card to email her. & the staff offered no aploligy nor compensation. Didnt seem to care or allow any affect in the matters

Posted by on Feb 24, 2019

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5 out of 5

Staff

Pros: One of the staff (Kyra).
Cons: Keep her on the payroll!
Location: We took the trolley, which was not eventful. Loved our visit to the zoo. Went to 2 amazing restaurants (The Bridge, and Orso). Amazing seafood!
Kyra (I believe this is her name) was amazing and accommodating. She was extremely helpful and kind. She made this experience well worth staying at this Comfort Inn enjoyable.

Posted by , from Phoenix on Jul 5, 2018

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Comment from Hotel Management

Jul 9, 2018 by Sarah S

Thank you so much for the kind words, I will be posting this message for all to see!!

4 out of 5

Location is Everything

We stayed at the Comfort Inn only for one night. We found that the location was perfect. The hotel was walking distance to the Saturday market, the train station, and many restaurants. We spent our afternoon simply exploring Anchorage by foot.We had read that trains could be heard from inside the rooms. That was not our experience. The room was pretty standard but comfortable and we had no complaints. If you are travelling by train and want the ability to explore the city, this Comfort Inn is perfectly located for you!

Posted by on Aug 11, 2016

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4 out of 5

Good price for a nights sleep.

Pros: Free breakfast, Free Internet
The location is a bit out of the way and the train horn is a little loud. The breakfast is nice and the room was fine. No frills or anything, but a good price.

Posted by on Sep 11, 2012

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5 out of 5

I would stay again

I did not know what to expect, because this hotel was not here the last time I was in Anchorage and Ship Creek is not exactly the happening place in Anchorage. However, I was very surprised at the quality. The lobby was nice. Complimentary breakfast was great. The rates was decent for the time of year. The hotel was clean. And I loved the PayPer View in the room. I did have a run in with one of the front desk staff, but another staffer took care of my problem so I did not let that ruin my opinion. I would recommend this hotel to anyone who is looking for a place to stay.

Posted by on Oct 15, 2008

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1 out of 5

not so great

The hotel experience was not great..It was hot the entire time, even after having the staff assist us 3 times. The screen in the window was missing so opening the window allowed poor security. The management allowed someone to charge their RV by having an extension cord through the window at the outside door, totally defeating the purpose of the key entry door for security.The bathroom had a musty odor, the sink was cracked. The electrical wall outlet covers fell off every time we unplugged something. The fire alarm went off many times on 3 differrent days.There must have been heavy smokers in the smoking rooms, as the smell was always in the hallway. We had the do not disturb sign on the door and the maid kept knockingon two different days.The staff was pleasant but unable to fix our issues.The beds were decent.

Posted by on Oct 12, 2008

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1 out of 5

The loudest hotel ever

My wife and i recently stayed at this hotel for a (get away) hopeing for a nice quite evening from home and children. I had reserched the hotel and its reveiws needless to say i was very dissapointed. it was like staying at a 1 star hotel with an fancy lobby! The room was run down and discustingly dirty., wall paper was hanging off the wall in places ,the baseboard heat register was half hanging off the wall, and the carpet was stained and musty smelling. \n There were people literly running up and down the halls all night long. I don't think that either my wife or I slept more than a couple hours total. I will not be staying there again and hope that more people read this so they don't end up as dissapointed as us.\n

Posted by on Feb 17, 2008

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5 out of 5

General comments.

The motel was exceptional. Rooms were large, clean and furnished well. Conteniental breakfast was vey good and had an excellent choice of foods. The courtesy van also was a plus! Staff was very friendly and responsive to questions and requests.

Posted by on Sep 12, 2007

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4 out of 5

Neat place

We had fun watching the fishing derby in Shipp Creek. The adjacent restaurant was great, the Ulu knife factory next door was interesting close to the downtown shopping. I would definately stay here again

Posted by on Jun 19, 2007

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About the Comfort Inn Downtown - Ship Creek

Location 111 W Ship Creek Ave, Anchorage, AK 99501

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A roundtrip airport shuttle is free (available 24 hours). Comfort Inn Downtown - Ship Creek also features coffee/tea in a common area, laundry facilities, and RV/bus/truck parking. Self parking is free. This Anchorage hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Anchorage, AK (ANC-Ted Stevens Anchorage Intl.) (10.3 km / 6.4 mi)
  • Train station: Anchorage Alaska Railroad Depot (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn Downtown - Ship Creek offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Maximum 3 per room (weight limit: 125 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Downtown Ship Creek
  • Comfort Inn Ship Creek
  • Comfort Inn Ship Creek Hotel
  • Comfort Inn Ship Creek Hotel Downtown
  • Ship Creek Comfort Inn
  • Comfort Inn Downtown Ship Creek Hotel Anchorage
  • Comfort Inn Downtown Ship Creek Hotel
  • Comfort Inn Downtown Ship Creek Anchorage

You should know

  • Comfort Inn Downtown - Ship Creek offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.