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Alyeska Resort

4-star property
1000 Arlberg Ave, Girdwood, AK 1-855-201-7819
4.7 out of 5
Exceptional!
See all 25 travelocity Reviews

"We payed almost $400 for 1 night we should not have to park in overflow parking worth’s new baby and all of our bags. A paying customer should get a s ... " More

By a verified traveler on Mon 18 Apr 2022

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Hotel Description

4-star ski-in/ski-out hotel with 7 restaurants

Skiing getaway

At this Alyeska hotel, you'll be within a 5-minute walk of Chugach National Forest and Alyeska Ski Resort. Girdwood Center for Visual Arts and Girdwood Park are also within 2 miles (3 km).

Full-service spa, sauna

This smoke-free hotel features ski-in/ski-out access, a full-service spa, and 7 restaurants. There's a free ski shuttle, and ski lessons, ski rentals and ski passes are available on site. Enjoy a meal in one of the 2 coffee shops/cafes and freebies like WiFi in public areas and an area shuttle.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$235* Per night/room Oct 4 - Oct 5

Junior Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Alyeska Resort ratings based on 25 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alyeska Resort

Everyone (6) Couples (3) Family (17)
5 out of 5

Posted by , from Fort Worth on May 28, 2022

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4 out of 5
We payed almost $400 for 1 night we should not have to park in overflow parking worth’s new baby and all of our bags. A paying customer should get a spot in the hotel lot. Pillows seriously need to be upgraded. More menus options on the room service menu would be good . They out of a fun Easter egg hunt , my family has fun at the pool. The room was nice and big and we did not feel cramped .

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by Kerry

We strive for, and pride ourselves on delivering customer service excellence and we apologize we did not reach this expectation in regards to your stay. We would like to make things right and win back your loyalty! It is our understanding that you had some disappointing situations while you were staying with us. We would like to let you know, we are currently and continually doing upgrades and renovations, perhaps new pillows are in the plan. With regards to parking, please on your next visit know that valet will be beginning again, and our bell staff will always be happy to go the extra mile to assist you. We are glad to hear you enjoyed Easter, as it seems the Egg Hunt was a major success with a huge turnout. Your ideas have been heard and we take your experiences seriously. Feedback is a gift and allows us to make changes to improve the guest experience. Our goal is to welcome you back to Alyeska Resort in the future!

5 out of 5

Posted by on Oct 13, 2021

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5 out of 5
It was elegant

Posted by on Sep 10, 2021

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Comment from Hotel Management

Sep 16, 2021 by Kerry

Thank you for your time and valuable feedback. We appreciate it and hope to see you at the resort, in the future. Please follow us on social media and perhaps we will see you again for the Grand Opening of our Nordic Spa.

5 out of 5
The Resort is Beautiful and very clean. The staff was friendly.

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 16, 2021 by Kerry

Thank you for your time and valuable feedback. We appreciate it and hope to see you at the resort, in the future. Please follow us on social media and perhaps we will see you again for the Grand Opening of our Nordic Spa.

5 out of 5
Very nice property, good restaurants and fireplaces with sitting areas

Posted by , from Mobile on Sep 1, 2021

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Comment from Hotel Management

Sep 16, 2021 by Kerry

Thank you for your time and valuable feedback. We appreciate it and hope to see you at the resort, in the future. Please follow us on social media and perhaps we will see you again for the Grand Opening of our Nordic Spa.

5 out of 5
We are definitely coming back

Posted by on Jul 5, 2021

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5 out of 5
Directly below the Mountain, beautiful scenery. Stunning Lodge/Chalet decor. Staff was wonderfully courteous

Posted by on May 29, 2021

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5 out of 5
Lovely resort with access to all of South Central Alaska!

Posted by , from Los Angeles, Ca on Jun 30, 2020

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Comment from Hotel Management

Jun 30, 2020 by Alyeska Hotel & Resort

Thank you for the review. We are glad you enjoyed your stay and look forward to serving you again.

5 out of 5
Disappointed that the coffee shop isn't open later mid-week ski season. All we could get was a reg coffee from the restaurant. It would also be a great place to get a snack in the evening.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 2, 2020 by Alyeska

Thank you for your feedback, we will be happy to pass your recommendations along to the coffee shop so they can evaluate there hours.

About the Alyeska Resort

Location 1000 Arlberg Ave, Girdwood, AK 99587

Property Features

During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and ice skating. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Alyeska Resort helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar. There are 7 restaurants and 2 coffee shops/cafes on site. Public spaces have free WiFi. This ski hotel also offers a sauna, a fitness center, and ski passes. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Girdwood hotel is smoke free.

  • 304 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 2 coffee shops
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1994
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Girdwood Alaska Railroad Depot (7.4 km / 4.6 mi)
  • Property shuttles: Free area shuttle and ski shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Alyeska Resort offers 304 air-conditioned accommodations with iPod docking stations and video-game consoles. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Seven Glaciers - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

The Bore Tide Bar & Deli - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

The Tramway Cafe - This café serves breakfast and lunch. Open select days.

The Pond Cafe - This café serves breakfast and dinner. Open select days.

Sakura Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snowboarding on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Fishing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Kayaking nearby
  • Downhill skiing on site

Spa Services

The Spa at Alyeska has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Guests under 15 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 15
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alyeska Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 125 per vehicle (one-way, maximum occupancy 4)
  • Uncovered valet parking fee: USD 27 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alyeska Girdwood
  • Alyeska Hotel
  • Hotel Alyeska
  • Hotel Alyeska Girdwood
  • Alyeska Hotel Girdwood
  • Alyeska Prince Hotel
  • Alyeska Resort Girdwood
  • Girdwood Alyeska Prince Hotel Resort
  • Alyeska
  • The Hotel Alyeska
  • Alyeska Resort Hotel
  • Alyeska Resort Girdwood
  • Alyeska Resort Hotel Girdwood

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.