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"Rooms were clean and the beds were comfortable . The wall unit for heat and air conditioning was loud , but the room itself was fine. " More

By a verified traveler on Tue 04 Sep 2018

Hotel Description

Ski motel near Sullivan Arena

In Anchorage

Your stay at this Spenard motel places you within 2 miles (3 km) of Bootlegger Cove and Lake Hood Harbor. DeLong Lake Park and Jewel Lake are also within 2 miles (3 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Annex, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Oct 15 - Oct 16

Deluxe, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Annex, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Moderate, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Puffin Inn of Anchorage ratings based on 33 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Puffin Inn of Anchorage

Everyone (19) Couples (1) Family (4)
4 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 15, 2019 by Taz

We appreciate your rating. Thank You!

1 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 7, 2019 by Taz

Hello, Thank You for the rating.

1 out of 5
Where do I start. I booked this room six months ahead of the trip. You would think I would get a decent room (three rooms actually) but I was stuck in an annex. With no elevator. On the third floor. No ice machine. Long hairs in the bathtub. Coffee packet was there, but it was missing the coffee maker. Not even next door to the main lodge, it was two doors down. Not at all happy.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Taz

Hello, We're sorry this is the room you booked online. If we had other room available we would have moved you. We apologize for the coffee make not being in the room. we will be sure to inform the housekeeping supervisor about this. Thank you for letting us know

3 out of 5
Puffin was OK ...Travelocity was a complete failure and I will never consider using them again. the motel was not paid for the room by Travelocity and my crew was just lucky we ended up with a room. Just a lousy outfit.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 25, 2019 by Taz

Hello, We apologize for the experience you had. Thank you for letting us know. Have a wonderful night.

4 out of 5
If you have a late flight they are very accommodating with a late check in.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 16, 2019 by Taz

Hello, Thank you for your rating and review. We are glad you enjoyed your stay. We understand that some guests take red eye flights.

5 out of 5
The decor was unique and very Alaskan! The room was spacious and the bathroom was clean.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 9, 2019 by Taz

Good Evening, Thank you for your rating and review. We are glad to know you enjoyed your stay at our hotel. We hope you visit us again soon. Have a wonderful night.

1 out of 5
I liked nothing about it. Something was stolen from my room and after three days of being lied to I checked out. Management still had not looked into it or check the security cameras. It was 5 days before my room was cleaned the first time.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 18, 2019 by Taz

Hello, We apologize for what happened during your stay. I don't believe anyone had lied to you, just a miscommunication between out staff. We will work hard on fixing this issue.

2 out of 5
The front desk was overwhelmed and there were no people in the lobby. My room wasn’t ready until 5. My wake up call was a 1/2 late. Front desk not very helpful.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 18, 2019 by Taz

Hello, We're sorry for the experience you had during your stay. We will work hard to fix the issues. We appreciate your feedback.

3 out of 5
I like being near Hood Lake. Spotless bathroom with nice large shower. Sheets were a bit on the rough side (thread count on the lower side).

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 12, 2019 by Taz

Hello, Thank you for your rating and review. I'm glad you enjoyed your room. We hope you will choose to stay with again.

4 out of 5
Bed was low to the ground yet very comfortable. Small concise room yet also comfortable and very clean. Nice staff. Big mirror clean bathroom.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Taz

Hello, Thank you for your rating and review. We appreciate all feedback. I hope you have a wonderful day. Best Regards, Taz

About the Puffin Inn of Anchorage

Location 4400 Spenard Rd, Anchorage, AK 99517

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Puffin Inn of Anchorage. Self parking is free. This Anchorage motel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • 5 buildings
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Anchorage, AK (ANC-Ted Stevens Anchorage Intl.) (3.5 km / 2.2 mi)
  • Train station: Anchorage Alaska Railroad Depot (6.7 km / 4.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Puffin Inn of Anchorage offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 5 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10 per night.

Pets

  • Pets: USD 10 per pet, per day (maximum USD 200 per stay), plus a deposit of USD 100 per stay
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per day (maximum USD 200 per stay)
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puffin Anchorage
  • Puffin Inn
  • Puffin Inn Anchorage
  • Puffin Hotel Anchorage
  • Puffin Inn of Anchorage Motel
  • Puffin Inn of Anchorage Anchorage
  • Puffin Inn of Anchorage Motel Anchorage

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Anchorage-Hotels-Puffin-Inn-of-Anchorage.h50350-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.