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4.1 out of 5

"just stayed overnight. I always stay here aon my way back home to my village. It is close to Costco and Walmart (walking distance) for my last minut ... " More

By a verified traveler on Sat 11 Aug 2018

Hotel Description

3-star ski hotel near Alaska Zoo, connected to a shopping center

Mountain retreat

With a stay at this Bayshore - Klatt hotel, you'll be within half a mile (1 km) of Dimond Center and 2 miles (3 km) of H2Oasis Indoor Waterpark. Jewel Lake and Tanglewood Lakes Golf Club are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. Free WiFi in public areas, a garden, and a picnic area are also on offer.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 109 guestrooms also offer free WiFi and TVs. Other amenities include refrigerators, microwaves, and premium bedding.

Room (Selected at Check-In)

Bed Count 1 King Bed Maximum Occupancy 5 Max
$99* Per night/room Nov 10 - Nov 11

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dimond Center Hotel ratings based on 62 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dimond Center Hotel

Everyone (14) Couples (2) Family (5)
3 out of 5
Property felt very dirty and run down. Mattress was saggy and quite uncomfortable. Shower curtain attacked us the entire time we showered. It just felt gross. Probably time for a remodel - it used to be a pretty nice place to stay.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Olesea

Dear Staci, Thank you for sharing feedback about your recent stay with us. We are planning a full guest room renovation starting at the beginning of November. We are aware of room condition; we can't wait to remodel and show everyone a new product. We hope you will be back ans stay with us again. Best Regards, Olesea Shier General Manager

3 out of 5
I asked for a room for 5 adults and got a room with 2 queen beds. We had to pay an extra $15 for a rollaway bed. No manager in the hotel until Monday, and the people on staff said we had no choice! Not good!

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 7, 2019 by Olesea Shier

Dear Guest, Please, accept our apology for not being able to speak with a manager on duty in regards of this situations. Our rooms with 2 queen beds, can accommodate 4ppl easily, there is an extra charge for additional occupant. Please, accept our apologies if you feel this wasn't advertised correctly. We hope you will be back and stay with us again. We hope to have an opportunity to welcome you back in near future. Thank you Olesea Shier General Manager

4 out of 5
The property is lovely and close to all downtown food and shopping. I thought there was a pool when I booked so I was sad when that wasnt the case. I also thought the property backed up to a state park but really it was a 15 minute walk there, which isn't long but in new surroundings wasn't my goal. It was suprisingly quiet in the room. The room was also very large, so vey comfortable.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 4, 2019 by Manager

Dear Valued Guest, Thank you for booking with us and taking the time to give detailed feedback on you stay. Location, location location. Thanks for the great feedback and I hope that you will come see us again soon. Warm regards,

4 out of 5

Posted by on Aug 29, 2019

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Comment from Hotel Management

Aug 29, 2019 by Manager

Dear Valued Guest, Thank you very much for providing us with insight into your guest experience at our hotel. Your feedback and patronage are very much appreciated. We are pleased that you were able to enjoy our location and perhaps you were able to take advantage of all the great shopping opportunities that are prevalent around us. Thank you for allowing us to serve you for your accommodation needs.

5 out of 5
The restaurant was convenient with very friendly service. I feel the menu was limited but adequate.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Julia

Thank you for your review and patronage

3 out of 5
The room was designed well... Love the deep tub! The property could use a bit of an update and there were no signs to find your room on your floor? Staff was ok after you got there, shuttle service and call needs a bet of attention. Not real helpful about the lick up process.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by Manager

Dear Valued Guest, Thank you very much for staying with us and also providing feedback on your experience. Yes, the tub is a big hit and everyone seems to enjoy after a long day. You are absolutely correct about a direction sign on the second floor. I just spoke to the maintenance and we will be ordering one immediately. Again thank you for the feedback and appreciate the opportunity to serve you while in Anchorage. Warm regards,

4 out of 5
Convenient location and clean. Little bit of traffic noise out back

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 3, 2019 by Manager

Dear Valued Guest, Thank you very much for staying with us and taking the time to give us feedback regarding your stay. Our staff does a great job keeping the rooms and property clean, lucky to have great people. The hotel being next to a Mall, there can be delivery trucks throughout the night but I will check on that. Again, thanks for staying with us and and the feedback. Warm regards,

4 out of 5
This hotel is living up to the standards of franchise.

Posted by on May 22, 2019

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Comment from Hotel Management

May 22, 2019 by Julia

Thank you for your review and patronage

3 out of 5
We have never had an issue in the past but there was a ji

Posted by on Apr 24, 2019

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Comment from Hotel Management

May 3, 2019 by Management

Dear Valued Guest, Thank you very much for staying with us and taking the time to write a review. If you do not mind, please contact us so we can alleviate any problems. It appears that your review was some how cut off. I would like to find out why we did not get 5 out of 5. Warm regards,

2 out of 5
Requested assistance 3 times with the non working tv and she asked me to come down and switch remotes. I did and it didn’t solve the problem. Requested assistance again as the tv was stuck on one channel. Said she’d be up; never came. 30 minutes later requested again and again no help. Told the front desk at checkout and she shrugged and said she’d make a note of it. I’m sure no note was made - she did not ask about the rest of the stay nor if there was anything they could do. Disappointed with the service overall. Will not be returning, not at the price we payed. The $10 difference in price is not worth the service or disinterest the staff showed. I expected more from a well respected hotel in the area.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 28, 2018 by Tom

My apologies for your stay not meeting your expectations. Disheartening to hear my staff was uninterested in creating an environment that was pleasing and inviting. Thank you for your feedback, we obviously have a lot of work to do and again, I am very sorry we missed the mark.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness center, multilingual staff, and a garden are also featured at Dimond Center Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Anchorage hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • 1500 sq ft of conference space
  • Built in 2002
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Anchorage, AK (ANC-Ted Stevens Anchorage Intl.) (10.5 km / 6.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Dimond Center Hotel offers 109 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Deep soaking tub
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Dimond Center Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for USD 35 per day, with a maximum of USD 200 per stay, for all bookings. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 35.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dimond Center
  • Dimond Center Anchorage
  • Dimond Center Hotel
  • Dimond Center Hotel Anchorage
  • Dimond Hotel
  • Hotel Dimond
  • Dimond Hotel Anchorage
  • Hotel Dimond Center
  • Dimond Center Hotel Hotel
  • Dimond Center Hotel Anchorage
  • Dimond Center Hotel Hotel Anchorage

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Anchorage-Hotels-Dimond-Center-Hotel.h867988-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.