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4.6 out of 5

"Beds and pillows were SO comfortable! I ordered wine from room service and it never came. " More

By a verified traveler on Sat 31 Jul 2021

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Hotel Description

3.5-star hotel near Anchorage Museum

Seaside stay

Within a 10-minute walk of this Downtown Anchorage hotel, you'll find Anchorage Museum and Anchorage 5th Avenue Mall. Alaska Center for the Performing Arts and Dena'ina Civic and Convention Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a grocery/convenience store are also offered.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$184* Per night/room Dec 9 - Dec 10

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Bay View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Anchorage Hotel & Spa ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Anchorage Hotel & Spa

Everyone (2) Family (3) Other (1)
5 out of 5
Beds and pillows were SO comfortable! I ordered wine from room service and it never came.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Sep 20, 2021 by Tsega

Thank you!

5 out of 5

Posted by on Jul 19, 2021

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5 out of 5
The staff was excellent!! Room service....top notch!! Great view, very clean. Will stay again.

Posted by , from Florida on Jun 9, 2020

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Comment from Hotel Management

Jun 10, 2020 by Tikenasio

Thank you for your kind words and choosing The Sheraton Anchorage Hotel to be your home away from home. I will definitely share your feedback with our team. Have a wonderful Day!

3 out of 5
I was unable to get the king sized bed that I had reserved and there was no effective compensation for the change.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 24, 2019 by John

Thank you for taking the time to share your stay experience with us. We have unfortunately fallen short of our goal during your recent visit with us. We are committed to delivering exceptional services that are expected with our brand. Please accept my sincere apology for the challenges you faced at our hotel. I am terribly sorry that we did not live up to your expectations or ours. I will share your comments/experience with our management and service teams (in an educational and constructive manner) so that we can grow and improve from your feedback. We are grateful for your patronage and loyalty to the Marriott family of brands. Thank you for letting us know what we can do better. We won't waste this opportunity to improve our services.  Have a great 2019. Sincerely The Sheraton Anchorage Hotel and Spa Team.

5 out of 5
I like that it's close to the mall and to the hospital where I had my conference at.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 25, 2019 by John

Thank you for providing feedback from your visit to our hotel. All of us at the Sheraton Anchorage Hotel & Spa are committed to providing exceptional service and a clean, well-maintained facility for our guests. It is gratifying to read a review like yours that suggests we are doing a good job. I look forward to sharing your review with my teammates. Have a great 2019 Sincere Thanks The Sheraton Anchorage Team

5 out of 5

Nice hotel near downtown Anchorage

Pros: Location
The room was fine---only 2 complaints: The fridge wasn't turned on, so it was not cold, so my husband went to find ice to keep our snacks cold, and he had to go to 3 ice machines around the building to find one that worked.

Posted by , from WA on Aug 7, 2018

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Comment from Hotel Management

Aug 28, 2018 by John

I would like to take this time to humbly apologize for the inconveniences during your stay with us. We take great pride in our products and services, and I am sorry that we missed our opportunity to give you our best of services. We are always working to create the perfect atmosphere for all of our valued members, and your feedback gives us the direction for training opportunities, and modifications to pursue excellence. Once again I do apologize for the inconvenience. Have a great 2018. Sincere Thanks

4 out of 5

End of cruise in Anchorage

Cons: The restaurant has a reasonable breakfast buffet. We did not eat there for lunch and dinner
Location: There are several nice restaurants downtown. The Anchorage trolley tour is well done
The hotel is clean, quiet, comfortable and efficient. The staff are very friendly and helpful. It is a 15-20 minute walk from the main downtown area. In the summer this is a nice outing.

Posted by , from Belmont CA on Jun 27, 2018

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Comment from Hotel Management

Jul 10, 2018 by John W

Thank you for taking time to share your stay experience with us. We are truly honored by your kindness. We strive to make our members stay a pleasant and memorable experience. It is so warming to hear that we hit our mark of expectation with you. I will share your kind words with the Team. Thank you and have a great 2018.

About the Sheraton Anchorage Hotel & Spa

Location 401 E 6th Avenue, Anchorage, AK 99501

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sheraton Anchorage Hotel & Spa. Parking is available for a fee. This 3.5-star Anchorage hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 16 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1979
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Anchorage Alaska Railroad Depot (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Anchorage Hotel & Spa offers 370 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Jade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 per person (approximately)
  • Self parking fee: USD 19 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anchorage Sheraton
  • Anchorage Sheraton Hotel
  • Hotel Sheraton Anchorage
  • Sheraton Anchorage
  • Sheraton Anchorage Hotel
  • Sheraton Hotel Anchorage
  • Sheraton Anchorage Hotel Spa
  • Sheraton Anchorage & Anchorage
  • Sheraton Anchorage Hotel & Spa Hotel
  • Sheraton Anchorage Hotel & Spa Anchorage
  • Sheraton Anchorage Hotel & Spa Hotel Anchorage

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.