Book a hotel near Adelphi University, Garden City

"The hotel was quiet, service was great and staff was friendly. The breakfast was a great way to start your day."

"We had a great stay. We got in late and there was warm water and tea. The room and breakfast area were clean. The staff were nice. We will definitely stay there again! "

"After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t. As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter. My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena. The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch. That’s not a minor oversight, it’s a lack of operational awareness. For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed."

"There wasn’t any variety in breakfast menu from day to day, the same selections every day. There was only one elevator functioning, the second one was out of order, we had to wait a long time to get on especially during breakfast time. The water in the shower did not drain properly. I had to request extra sheets for the pull out sofa and they asked me to come down and get it. I requested for the room to be cleaned and they didn’t clean it."

"Building felt out of date and upkeep was lacking. Cleanliness acceptable"

"Kitchen was well equipped for cooking, host was quick to respond to questions, rooms were clean."