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SHIBUYA STREAM HOTEL

4.0 star property
4-star luxury hotel near Shibuya Crossing

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
1 bedroom, soundproofing, free WiFi, bed sheets
Property amenity
Dining
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Place, Meiji Jingu Shrine
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(74 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.6 out of 10
Good
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2

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About the neighborhood

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 3 miles (5 km).

What's nearby

  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Tokyo Midtown - 3 min drive - 1.9 miles
  • National Stadium - 4 min drive - 2.1 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 5 min drive - 1.7 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪DEAN & DELUCA - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪SUSHI TOKYO TEN - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,826 reviews
$300 nightly
The price is $330
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

How close is SHIBUYA STREAM HOTEL to the airport?

SHIBUYA STREAM HOTEL is 14.8 mi (42-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Oct 19, 2025 start from $267.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SHIBUYA STREAM HOTEL have an airport shuttle?

Airport shuttle services are not available at SHIBUYA STREAM HOTEL.

How close is SHIBUYA STREAM HOTEL to the beach?

This hotel is 7.3 mi (23-min drive) from Odaiba Beach Park.

Does SHIBUYA STREAM HOTEL offer free breakfast?

Free breakfast isn’t provided at SHIBUYA STREAM HOTEL, but buffet breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at SHIBUYA STREAM HOTEL?

No, there is no casino at this hotel.

What time is check-in at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at SHIBUYA STREAM HOTEL?

Free parking is not available at this hotel. Self parking is available for JPY 2800 per night.

Does SHIBUYA STREAM HOTEL have a pool?

SHIBUYA STREAM HOTEL does not have a pool.

Does SHIBUYA STREAM HOTEL have a restaurant?

Yes, there is a restaurant on site.

Does SHIBUYA STREAM HOTEL have a spa?

There are no spa services available at this hotel.

How close is SHIBUYA STREAM HOTEL to downtown Tokyo?

SHIBUYA STREAM HOTEL is 4 mi away from Tokyo.

Reviews

SHIBUYA STREAM HOTEL Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 776 out of 1010 reviews
Rating 8 - Good. 165 out of 1010 reviews
Rating 6 - Okay. 43 out of 1010 reviews
Rating 4 - Poor. 12 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

Reviews

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay in a great location

Right beside Shibuya Station, this new and very modern hotel is super convenient and very cool. Staff are very international and excellent with advice. Our deluxe corner suite was really well laid out and excellent for a peaceful nights sleep. Starbucks and Dean & Deluca are right downstairs for breakfast. Transport is right below the hotel. 3 min walk to Shibuya Scramble crossing and plenty of shopping. Loved our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francesca

Stayed 1 night in Jul 2025

8/10 Good

kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and location. Perfect first SHIBUYA stay for our family of 4. Had the corner suite room with great view of scramble crossing. Very clean property will stay again !
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice clean hotel, friendly staff. Highly recommended
Stayed 4 nights in Jun 2025

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very boutique hotel in a great location for Shibuya
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of Shibuya Crossing, corner unit and it was phenomenal
Stayed 1 night in Jun 2025

10/10 Excellent

Mel

Stayed 4 nights in Jun 2025

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but very busy area like New York City’s Times Square. Definitely conveniently located with subway lines in the building and also connected to multiple buildings via walkways so you don’t have to be on the busy streets. Rooms are nice but small. Good views.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location, clean, beautiful view
Stayed 2 nights in Jun 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this hotel for it's proximity to Shibuya and Train Station... spacious and clean rooms. no complaints!
Stayed 10 nights in Jun 2025

10/10 Excellent

Folashade

Liked: Staff & service, property conditions & facilities
The property is clean. Easy access to train stations, shopping 5 mins away from the famous shibuya crossing
Stayed 5 nights in Jun 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness
Easy access to transportation and great area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 5 nights in Jun 2025

10/10 Excellent

leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the stay ❤️
Stayed 1 night in Jun 2025

10/10 Excellent

Jose, Doral

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was excellent. The rooms were very clean and modern. The service the staff provided was excellent and it was a great place to stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location directly above Shibuya station. Staff very helpful and friendly. Good amenities e.g. a room for heating and eating food, however for this size of hotel there are far too few laundry machines, they were always busy. Room spacious (by Japan standards) and very clean. Breakfast fairly expensive, but with a good range of (both Japanese and western) food.
Stayed 5 nights in May 2025

10/10 Excellent

Maria L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located to a lot of things! I love the downstairs offerings of what there is to eat. Next to Shibuya station was a major plus! Seven-Eleven next door! This hotel was so worth it.
Stayed 5 nights in Jun 2025

10/10 Excellent

Den

Stayed 6 nights in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was spacious and clean. Location is excellent for Shibuya and Harajuku, as well as Shinjuku and Nakano, etc. Only complaint is “corner room with wraparound view” was blocked by structural beams. The result was one regular window and a tiny sliver of a window unless you squeeze behind the huge colum qhich otherwise blocks the corner window. Would have just booked a regular room instead of paying a premium for a corner room that effectively wasn’t one.
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time at Shibuya Stream which is among Tokyo's newer hotels. Conveniently connected by walkways to Shibuya station for easy access to JR trains and the Tokyo subway. Rooms are clean and nicely appointed with a small couch. Staff were kind and helpful. Free beverage at the bar every evening.
Stayed 2 nights in May 2025

10/10 Excellent

Ginnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were incredibly helpful and kind: they completely went out of their way to resolve issues we encountered. Thank you so much Shibuya Stream Staff!!! You are the BEST and did everything perfect😊
Stayed 4 nights in Jun 2025

10/10 Excellent

John, Stouffville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025