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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
4-star hotel near Sunshine Aquarium

Choose dates to view prices

Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Place, Ikebukuro Life Safety Learning Center
    ‪1 min walk‬
  • Place, Rikkyo University
    ‪7 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe King, Non Smoking (24F)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F) | Down comforters, in-room safe, desk, blackout drapes

Standard Queen, Non Smoking (5-15F)

8.6 out of 10
Excellent
(21 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Small Double, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Small Double, Non Smoking (5-15F)

8.6 out of 10
Excellent
(40 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(71 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(33 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior Queen, Non Smoking (16-21F)

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking (16-21F)

Down comforters, in-room safe, desk, blackout drapes

Superior Single Room, Non Smoking (16-21F)

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (16-21F)

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking (16-21F)

8.8 out of 10
Excellent
(43 reviews)
  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

7.6 out of 10
Good
(10 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

9.0 out of 10
Wonderful
(16 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Queen, Non Smoking (24F)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Single Room, Non Smoking (22-23F)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for City View Queen, Non Smoking (22-23F)

City View Queen, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Queen, Non Smoking (22-23F)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Twin Room, Non Smoking (22-23F)

Down comforters, in-room safe, desk, blackout drapes

City View Twin Room, Non Smoking (22-23F)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F) | Down comforters, in-room safe, desk, blackout drapes

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive King, Non Smoking (24F)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Governor Suite, Non Smoking (24F)

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe Twin, Non Smoking (24F)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Ambassador Suite, Non Smoking (24F)

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Queen (6-7 F), Non Smoking

Moderate Queen (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Queen (6-7 F), Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Queen Plus (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Corner Queen (6-7 F), Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Plus (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin Plus (6-7 F), Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Plus, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Plus, Non Smoking (5-15F)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Plus, Non Smoking (16-21 F)

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Plus, Non Smoking (16-21 F)

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for City View Twin Plus, Non Smoking (22-23F)

Down comforters, in-room safe, desk, blackout drapes

City View Twin Plus, Non Smoking (22-23F)

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Small Double, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Small Double, Non Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King Double Room, Non Smoking (16-21F)

Superior King Double Room, Non Smoking (16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior King Double Room, Non Smoking (16-21F)

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

Toshima stay.With a stay at this Toshima hotel, you'll be within 2 miles (3 km) of Sunshine Aquarium and 6 miles (10 km) of Tokyo Dome. Warner Bros. Studio Tour Tokyo - The Making of Harry Potter is within 6 miles (10 km) and Tokyo Tower is within 9 miles (15 km).

What's nearby

  • Ikebukuro Life Safety Learning Center - 1 min walk - 0.1 miles
  • Rikkyo University - 7 min walk - 0.4 miles
  • Sunshine City Shopping Mall - 12 min walk - 0.7 miles
  • Sunshine Aquarium - 13 min walk - 0.7 miles
  • Waseda University - 6 min drive - 1.3 miles

Getting around

  • Ikebukuro Station - 3 min walk
  • Toden-Zoshigaya Station - 14 min walk
  • Narita Intl. Airport (NRT) - 89 min drive

Restaurants

  • ‪イタリアントマト Cafe Jr. - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪一軒め酒場 - ‬3 min walk
  • ‪自然食バイキング はーべすと - ‬2 min walk
  • ‪東武百貨店 池袋店 ロイヤルサロン - ‬2 min walk

About this property

Hotel Metropolitan Tokyo Ikebukuro

4-star hotel near Sunshine Aquarium
There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 13 meeting rooms and limo/town car service.

WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 805 guestrooms or units
  • 25 levels
  • 6 dining venues
  • Built in 1985
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Sunshine City Prince Hotel
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,128 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Self parking on site (JPY 3,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 30 to January 3:
  • Fitness facilities
The following facilities are closed on New Year's Eve and New Year's Day:
  • Fitness facilities
The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 3000 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Frequently asked questions

How close is Hotel Metropolitan Tokyo Ikebukuro to the airport?

Hotel Metropolitan Tokyo Ikebukuro is 19 mi (58-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Metropolitan Tokyo Ikebukuro?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Ikebukuro on May 6, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Metropolitan Tokyo Ikebukuro have an airport shuttle?

Hotel Metropolitan Tokyo Ikebukuro offers an airport shuttle during limited hours, for a charge of JPY 3600 per person, one-way.

How close is Hotel Metropolitan Tokyo Ikebukuro to the beach?

This hotel is 11.1 mi (41-min drive) from Odaiba Beach Park.

Does Hotel Metropolitan Tokyo Ikebukuro offer free breakfast?

Free breakfast isn’t provided at Hotel Metropolitan Tokyo Ikebukuro, but buffet breakfast is offered for a fee of JPY 3500 for adults and JPY 1900 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Metropolitan Tokyo Ikebukuro?

No, there is no casino at this hotel.

What time is check-in at Hotel Metropolitan Tokyo Ikebukuro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Metropolitan Tokyo Ikebukuro?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per night.

Does Hotel Metropolitan Tokyo Ikebukuro have a pool?

Hotel Metropolitan Tokyo Ikebukuro does not have a pool.

Does Hotel Metropolitan Tokyo Ikebukuro have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Metropolitan Tokyo Ikebukuro have a spa?

There are no spa services available at this hotel.

How close is Hotel Metropolitan Tokyo Ikebukuro to downtown Tokyo?

Hotel Metropolitan Tokyo Ikebukuro is 4.7 mi away from Tokyo.

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1645 out of 2456 reviews
Rating 8 - Good. 614 out of 2456 reviews
Rating 6 - Okay. 140 out of 2456 reviews
Rating 4 - Poor. 29 out of 2456 reviews
Rating 2 - Terrible. 28 out of 2456 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alvy

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff courteousness
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Service was great, the hotel was very close to the train station and convenience stores. They had all the amenities and more that you could need. They also have a direct bus to and from the airport.
Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top notch. Excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Mona

Traveled with family
Liked: Amenities, property conditions & facilities
Cleaned daily, replenished coffee and tea. Breakfast buffet great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Martin, Thornhill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Service in lobby and front desk was excellent, polite, fast and helpful. Bed was very comfortable and room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Naoko

Stayed 7 nights in Dec 2025

10/10 Excellent

John Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast but it smelled great!
Stayed 3 nights in Dec 2025

10/10 Excellent

Hisao

Stayed 6 nights in Dec 2025

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to shopping, transportation, and eating options. Attentive staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bao Hui

Stayed 3 nights in Dec 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Amazing view. Comfortable by Tokyo standards.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Dina

Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 4 nights in Nov 2025

8/10 Good

KENICHI, San Mateo

Liked: Amenities
The staff were courteous, but room maintenance was not as good as expected since there was a crack in the sink.
Stayed 7 nights in Dec 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew Kwok poon

Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher W

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I have been staying at the Hotel Metropolitan for over 30 years and it always shines! Everyone is very friendly, the rooms and common areas kept very clean. I did have one issue on this visit as there was an occasional odor in my hallway and room as if the sewer had backed up. I was on the 7th floor. I hope this was temporary and fixable as it was quite unpleasant at times. Thank you.
Stayed 5 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was clean and the selection of amenities was great (razor with shaving cream, towel), etc.. Also the safety feature of needing to swipe your room key in the elevator was much appreciated. The bountiful breakfast buffet and the very courteous staff at Cross-dine was wonderful. The lobby's beautifully decorated Christmas tree made for an impressive first impression. And finally, the location near to Yoshinoya, Family Mart, Lumine, Ike Bus & the train station was beyond convenient. Thank you Hotel Metropolitan for a memorable stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ka Yee Mary

Liked: Cleanliness, staff & service, amenities
clean room convenient location
Stayed 1 night in Dec 2025

8/10 Good

Terrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and location.
Stayed 9 nights in Dec 2025

8/10 Good

Justin

Traveled with group
Liked: Amenities, property conditions & facilities
Good location!
Stayed 3 nights in Dec 2025

10/10 Excellent

LESLEY

Stayed 4 nights in Dec 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious and very clean. The staff is amazing. It’s just steps away from Ikebukero Station West entrance. This was our third time staying at the Metropolitan Hotel Ikebukero and we will stay there again when we return to Tokyo in the fall of 2026.
Stayed 19 nights in Nov 2025