Book a hotel near Swan Day Spa, Los Angeles

"Upon enteri the room everything looked good. We noticed that there was no kleenex, the entire container was empty. My daughter called downstairs to inquire about getting some. The staff person who answered told my daughter "you have towels", my daughter asked if she wanted us to blow our nose on the towels? She then procee to tell my daughter that she was the only one working and we needed to come downstairs to get it. 1) its disgus to tell a customer to use the tow used for bathing to blow their nose with it, and 2) that is not the customers business to know that you are the only person left to work in such a big hotel all alone. That's a staffing issue between you and your management. He attitude was not helpful nor welcoming, from when we checked in. But i will say that when coming back from my son's tournament, which brought us to town over at Cal Poly Pomona at about 12 or so, the young lady was very warm and welcoming. We frequent your prop so I'm not gonna let this visit deter me. But wanted to bring this to your attention. "

"The room smelled of awful mixed in with cheap cleaner of some sort. Outside, there was a group of folks drinking beer in lawn chairs outside a room, adding to the ambiance of a few homeless folks who would make their presence known a bit. Weirdly, there were cars being loud both late night and early morning. The location and price were convenient."

"The room smelled really bad. The sheets and the towels were stained when I asked for room service they never clean the room."

"Absolutely and breakfast was fantastic "

"Big room and quiet. "

"This house was a perfect spot for visiting family in San Dimas. The house is quite new, so everything is clean and barely used. We liked that there were restaurants and grocery stores (especially Trader Joe's) very close by. Jeff was very communicative. The neighborhood is quiet, and the nearby train did not bother us. "