Moxy Richmond Downtown

Property class: 2.5
Family-friendly stay near Broad Street

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby lounge
Lobby lounge
Exterior
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • Sleeps 5
  • 2 Queen Beds

Room

  • Sleeps 3
  • 1 Twin Bunk Bed

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About the neighborhood

Richmond

Downtown Richmond stay.Within a 10-minute walk of this Downtown Richmond hotel, you'll find Broad Street and Greater Richmond Convention Center. The National and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 6 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 9 min walk - 0.5 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Fall Line Kitchen & Bar - ‬4 min walk

About this property

Moxy Richmond Downtown

Family-friendly stay near Broad Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 2022
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

How close is Moxy Richmond Downtown to the airport?

Moxy Richmond Downtown is 9.9 mi (16-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Moxy Richmond Downtown?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on May 17, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moxy Richmond Downtown have an airport shuttle?

Airport shuttle services are not available at Moxy Richmond Downtown.

Does Moxy Richmond Downtown offer free breakfast?

Moxy Richmond Downtown does not offer free breakfast.

Is there a casino at Moxy Richmond Downtown?

No, there is no casino at this hotel.

What time is check-in at Moxy Richmond Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Moxy Richmond Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 40 per day.

Does Moxy Richmond Downtown have a pool?

Moxy Richmond Downtown does not have a pool.

Does Moxy Richmond Downtown have a spa?

There are no spa services available at this hotel.

How close is Moxy Richmond Downtown to downtown Richmond?

Moxy Richmond Downtown is 0.2 mi away from Richmond.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 471 reviews
Rating 8 - Good. 80 out of 471 reviews
Rating 6 - Okay. 31 out of 471 reviews
Rating 4 - Poor. 23 out of 471 reviews
Rating 2 - Terrible. 24 out of 471 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

.
Stayed 1 night in Jan 2026

4/10 Poor

Melanie

Liked: Cleanliness
The hotel under-delivered on services. Breakfast, scheduled to be available starting at 6:30, was not available until 7. When it was available, the staff member behind the bar was grumpy and said we could place an order, but it would be a long wait. On the second day of our stay the elevator stopped working. Our room was on the 8th floor. It didn't work again before we checked out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reid

Stayed 4 nights in Jan 2026

8/10 Good

Bruno, Granby

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay in Richmond. Well located and the rooms are very clean. Only had 1 problem during my stay, on check-in, the girl was very unfriendly and seems kinda bored of her job.
Stayed 4 nights in Jan 2026

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities
The whole experience was amazing at first the pictures looked weird and sketchy and fake. But in person really clean and perfect just for a casual experience, everyone is really nice and bar staff/employees were helpful.
Stayed 4 nights in Jan 2026

4/10 Poor

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities
Wonderful experience Clean room Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Liked: Amenities
Fun quirky and colorful.
Stayed 1 night in Jan 2026

4/10 Poor

Bei, Charlottesville

Business traveler
Liked: Cleanliness
Super small room..
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience at the Moxy. Visited for a work trip. Front desk was extremely helpful and courteous. I absolutely loved the take home art in the room. The decor was what I loved the most. Parking was a little tricky but only because it was Halloween.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Bianca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for a girls weekend with plenty of photo ops & perfect location
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Darrius

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

8/10 Good

Sharese

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025

8/10 Good

Rob

Overall very cool set up
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great service and ask about checking early was able to check in 4 hour early
Stayed 2 nights in Dec 2025

8/10 Good

Serenity

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle, lithia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadia, Lawrenceville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here! The hotel was spotless and very clean, and the decor was fun and funky in the best way. The staff was incredibly friendly and made us feel welcome from the moment we arrived. We even got a complimentary drink from the bar, which was a nice touch. There were also so many cute activities around the property that made the stay even more enjoyable. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mallory, Seattle

Stayed 1 night in Nov 2025