2/10 Terrible
Yelitza
Traveled with family and small children, Traveled with pets
Jun 27, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Review of Property Management and Conditions
This review outlines significant concerns regarding property management practices and living conditions.
There are serious allegations of discriminatory practices by staff, specifically targeting Hispanic and Black residents. This includes claims that units assigned to these groups are in poor condition, citing mold, dirtiness, and safety hazards. Furthermore, maintenance requests are reportedly marked as completed without actual service. Residents also report being threatened with eviction.
The review also alleges that staff discourage socialization among residents, make racist comments, and issue threats. One specific incident mentioned is the eviction of a mother with three children due to unregistered children, while, concurrently, residents with unleashed dogs causing disturbances and safety concerns are reportedly tolerated. Concerns about management extend to their own employees, with claims that staff members express fear of management due to their conduct.
Regarding financial practices, it is stated that the $100 deposit is only waived for bookings made directly through the company website. For reservations made via third-party companies, a new deposit is reportedly required for each booking, even for short stays or extensions. The reviewer also claims that deposits are unfairly withheld. In one instance, a $250 deposit was not returned upon lease expiration. Instead of facilitating room changes for inspection and deposit
Yelitza
Stayed 18 nights in May 2025