2/10 Terrible
Ana
Traveled with family
Jun 7, 2025
Disliked: Cleanliness, property conditions & facilities
After traveling 8 hours to Central FL and anxious to get to the hotel, I checked in at 10:45pm and drove to building W, Unit 230; there was no parking. Many kids played outside on the volleyball court, so we parked far from the building. The first room I checked in, room 134, was horrible. The foul odor of cigarettes was overwhelming. The closet doors, kitchen, and bathroom were never upgraded; they were ancient and all falling apart. Due to allergies, I could not stay there. I called the front desk, and they advised me to come down. I went there, and the employee was very nice but seemed exhausted. She said she didn't have anything else but, in the end, gave me unit 134. It was around 11:30 pm by the time we got to the unit. All was old, but we were willing to stick it out since there was no odor. At 2am, I woke up sweating. There was no AC circulating in the room. I checked on the kiddos, and the room was supper hot. The next morning, we had to check out and find another place to stay. We couldn't bear it another night, much less a whole week. I hope that i get refunded for the 5 days i did not use.
Ana
Stayed 5 nights in May 2025