6/10 Aceptable
Monica S.
8 mar. 2024
Keep looking
I wish Timothy’s review (dated Feb 2024) had been available before I booked this home! The place is tired and in need of a total refresh. Even the simplest of conveniences - like working lightbulbs (3 in the main bathroom downstairs and one in the living space) and tv remote in the main bedroom were dead on arrival. No instructions on how to work electronics but plenty of remotes to keep you guessing for a good amount of time.
Pool did not appear to be recently cleaned and while we paid for the pool to be heated, we found the water was ice cold. The handle of the water faucet in the main upstairs bath got stuck, could not be turned off or turned cooler. A maintenance guy did show up within 2 hours, as we were leaving.
Support from the management company left a lot to be desired. No access instructions until I requested via VRBO message, midday on our day of arrival. Offered no apology for the inconvenience of pool heater. No departure day communication and my fingers are crossed that we did what we needed to.
The place is super spacious but there are plenty of big properties in the area. If you’re looking at this, I’d strongly suggest you keep looking. Also, if you rent through Florida Vacation Homes understand what you may get. Company offers little to no hospitality to their guests.
Monica S.
Se hospedó 4 noches en marzo de 2024