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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
3.5-star hotel near Beale Street

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Exterior
Point of interest
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served
Reviews
7.2

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the neighborhood

Map
300 N 2nd Street, Memphis, TN, 38105
  • Popular LocationRenasant Convention Center5 min walk
  • Popular LocationBass Pro Shops at the Pyramid10 min walk
  • Popular LocationBeale Street2 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive

Similar properties

Exterior
Hotel Indigo Memphis Downtown, an IHG Hotel
Pool
Pet friendly
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1321)
The price is $154
per night
$184 total
includes taxes & fees
May 30 - May 31
Hotel Indigo Memphis Downtown, an IHG Hotel

About the neighborhood

Memphis

City center stay.Your stay at this Downtown Memphis hotel places you within 2 miles (3 km) of Beale Street and FedEx Forum. St. Mary's Catholic Church and Renasant Convention Center are also within half a mile (1 km).

What's nearby

  • Renasant Convention Center - 5 min walk
  • Bass Pro Shops at the Pyramid - 10 min walk
  • Peabody Ducks - 18 min walk
  • Beale Street - 2 min drive
  • FedEx Forum - 2 min drive

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • The Lookout at the Pyramid - 10 min walk
  • Wahlburgers - 10 min walk
  • Crossroads Tavern & Grille - 2 min walk
  • Kay Kafe - 13 min walk
  • Wendy's - 11 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5-star hotel near Beale Street
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2320 square feet (216 square meters) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 2320 sq ft of conference space
  • 216 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7–20 for adults, and USD 7–20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

How close is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel to the airport?

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is 10.5 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel on May 26, 2024 start from $131.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel.

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel, but buffet breakfast is offered for a fee of between USD 7 and 20 for adults, USD 7 and 20 for children.

Is there a casino at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for USD 22 per day.

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a pool?

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel features a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a restaurant?

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is home to Notes & Provisions, which features happy hour and light fare.

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel to downtown Memphis?

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is 0.2 mi away from Memphis.

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 105 reviews" "
Rating 8 - Good. 20 out of 105 reviews" "
Rating 6 - Okay. 19 out of 105 reviews" "
Rating 4 - Poor. 9 out of 105 reviews" "
Rating 2 - Terrible. 16 out of 105 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is rude when asked a question, refrigerator in room did not work after calling maintenance to fix which caused our dinner to spoil. It was finally replaced with another refrigerator, carpet and furniture filthy in room had to cover furniture with hotel sheets. Walls peeling in bathroom, not a pleasant stay at all.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay. Employees were super friendly. Bed was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My expectations were met.
Stayed 2 nights in Feb 2024

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities
They stole my deposit after waiting 32 days for it
Stayed 1 night in Dec 2023

8/10 Good

Velma

Traveled with group
Liked: Cleanliness, staff & service
The location was good.
Stayed 3 nights in Jan 2024

6/10 Okay

Carlos, Memphis

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

2/10 Terrible

Kathryn

Traveled with partner, Traveled with pets
Stayed 2 nights in Dec 2023