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Crowne Plaza Memphis Downtown by IHG

Property class: 3.5
3.5-star hotel near Beale Street

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown by IHG

A hotel room with a large bed, a desk with a computer, a TV, and a view of the city skyline.
A high-rise hotel with a prominent red and white facade, multiple floors, and a clear sky.
A hotel room with a dining area, a TV, a lamp, and a bed.
A hotel room with a sofa, two side tables, a lamp, a dining table with chairs, and a large window with curtains.
A statue in a landscaped garden area with a building in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
300 N 2nd Street, Memphis, TN, 38105
  • Place, Renasant Convention Center
    ‪3 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪8 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds (High Floor)

  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a dining area, a bed, a television, and a desk with a lamp.

Suite, 1 Bedroom

  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with two beds, a desk, a television, and a large window with curtains.

Junior Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a TV, a desk, and a chair.

Standard Room

8.0 out of 10
Very good
(19 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A bathroom with a shower, toilet, vanity, and a framed sign on the wall.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed (Mid Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (Mid Floor)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Memphis

City center stay.Your stay at this Downtown Memphis hotel places you within 2 miles (3 km) of Beale Street and FedExForum. Renasant Convention Center and St. Jude Children's Research Hospital are also within half a mile (1 km).

What's nearby

  • Renasant Convention Center - 3 min walk - 0.2 miles
  • Bass Pro Shops at the Pyramid - 8 min walk - 0.5 miles
  • The Peabody Memphis - 14 min walk - 0.8 miles
  • Peabody Ducks - 16 min walk - 0.9 miles
  • Beale Street - 17 min walk - 0.9 miles

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Westy's - ‬4 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Wendy's - ‬11 min walk

About this property

Crowne Plaza Memphis Downtown by IHG

3.5-star hotel near Beale Street
Crowne Plaza Memphis Downtown by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a 24-hour business center and 10 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8686 square feet (807 square meters) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Memphis Downtown by IHG. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 8686 sq ft of conference space
  • 807 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Memphis Downtown by IHG offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

How close is Crowne Plaza Memphis Downtown by IHG to the airport?

Crowne Plaza Memphis Downtown by IHG is 11.9 mi (17-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

Does Crowne Plaza Memphis Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Memphis Downtown by IHG.

Does Crowne Plaza Memphis Downtown by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Memphis Downtown by IHG, but buffet breakfast is offered for a fee of between USD 7 and 20 for adults, USD 7 and 20 for children. It's available every day from 6 AM to 9:00 AM.

Is there a casino at Crowne Plaza Memphis Downtown by IHG?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Crowne Plaza Memphis Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Memphis Downtown by IHG?

Free parking is not available at this hotel. Self parking is available for USD 22 per day.

Does Crowne Plaza Memphis Downtown by IHG have a pool?

Crowne Plaza Memphis Downtown by IHG features a seasonal outdoor pool. The pool is closed seasonally each year from October 31 to May 1.

Does Crowne Plaza Memphis Downtown by IHG have a restaurant?

Crowne Plaza Memphis Downtown by IHG is home to Notes & Provisions, which features happy hour and light fare.

Does Crowne Plaza Memphis Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Memphis Downtown by IHG to downtown Memphis?

Crowne Plaza Memphis Downtown by IHG is 0.2 mi away from Memphis.

Crowne Plaza Memphis Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 171 out of 376 reviews
Rating 8 - Good. 78 out of 376 reviews
Rating 6 - Okay. 60 out of 376 reviews
Rating 4 - Poor. 30 out of 376 reviews
Rating 2 - Terrible. 37 out of 376 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated about 10/15 minute walk from the centre of downtown (baseball stadium/ Beale Street/ riverfront park). The room allocated was spacious, clean, comfortable and secure. The breakfast provided by the hotel was very good. All of the staff I encountered were very friendly, helpful and professional. Particular thanks to the young girl who checked me in and the 2 ladies who took breakfast orders / served breakfast.👍😊 I used the outdoor swimming pool each day I was at the hotel and that was very welcomed.+34☀️🥵 The WiFi connection was ok. If I was returning to Memphis again I would stay at the hotel again. Thank you.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Well I had no idea I was paying two hundred ten dollars with breakfast witch is the best part but I had no idea I’d be paying to stay in a coast guard barracks with guards on duty and a lobby full of safety meetings and stuff but it was ok besides that I guess
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and Reginald made it special!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and the staff was Excellent!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in pemphis downtown
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was extremely friendly
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and polite; rooms were nice and clean.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very pleasant stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful, room was clean and it was a lovely atmosphere!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property and friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, I look forward to coming back. The deposit was a shock so be prepared i think it was like 100 pre night
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Awsome place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room and staff were great. Only downside was the price of parking per day.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice stay
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay in downtown.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We didn’t actually stay at the Crown Plaza. The National Guard took over the hotel so we were moved to the LaQuinta Inn. It was very nice once they fixed a shower problem. They even shuttled us back and forth to the Crown Plaza for our breakfast we prepaid for.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as close to Beale as i wanted but very impressed with staff. There is a shuttle to Beale area so that was helpful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas surrounding the property were in good condition. Staff were friendly and accommodating to our needs.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great & so was the front desk
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was great place , enjoyed it very much
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel near downtown. The best spot was the workout room.
Stayed 2 nights in Sep 2025

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