Heart of Memphis
A stay at this Downtown Memphis hotel places you steps from AutoZone Park and within a 10-minute walk of FedEx Forum. Beale Street and Orpheum Theatre are also within half a mile (1 km).
Dining, indoor pool
This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Free Internet, refrigerators
The 150 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include LCD TVs, refrigerators, and microwaves.
Aug 21, 2020 by Director of Sales
We are so sorry to hear you did not fully enjoy your stay. Due to the current pandemic, we are not able to offer housekeeping service during your stay. This is for our guests' safety as well as employees'. Hopefully next time you stay with us more services will be available.
Mar 1, 2020 by Baxter
Thank you for your excellent review!
Nov 5, 2019 by BAXTER
Thank you for your wonderful review about your stay at the Hilton Garden Inn Memphis Downtown. We are glad you had a great time visiting Memphis, and we greatly appreciate you staying with us. We hope you will visit us again the next time your travel brings you to the area.
Oct 26, 2019 by Candace
Thank you for your review about your stay. We hope you will stay again soon.
May 21, 2019 by Director of Sales
It is our mission to please and it sounds like we fell short. We are so sorry your tv was not working and hope to get to try again to exceed your expectations and make it right.
May 21, 2019 by Director of Sales
Thank you for the great review!
May 21, 2019 by Director of Sales
We are so glad you enjoyed your stay while you were with us. Thank you so much for choosing our hotel while visiting Memphis!
May 4, 2019 by Director of Sales
We are so glad you enjoyed out hotel, thank you so much for the kind recommendation!
Feb 19, 2019 by Director of Sales
Thank you for your kind review. We are glad to hear you enjoyed your stay and tried out downtown's newest hotspot, The Greyhound! We apologized about the autocharge for Valet. Please contact us, if this did not get corrected.
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
Hilton Garden Inn Memphis Downtown TN offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. The business-friendly Hilton Garden Inn Memphis Downtown TN also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Memphis hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Hilton Garden Inn Memphis Downtown TN offers 150 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Seasons - Onsite restaurant. Guests can enjoy drinks at the bar.
The Greyhound - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.