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Aparthotel

Boutique Urban Madrid Genova

Property class: 3
3-star aparthotel near Gran Via

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Photo gallery for Boutique Urban Madrid Genova

A modern hotel room with a bed, two white sofas, a coffee table, and a TV.
A modern interior with a staircase, striped armchairs, a wooden coffee table, and a teal accent wall with circular light fixtures.
A modern, minimalist bedroom with a large bed, a bedside table with a plant, a white sofa, and a small table.
A modern urban street with multi-story buildings, parked cars, and trees.
A modern interior with a staircase, striped armchairs, and a large cityscape mural.

Reviews

6.4 out of 10

Apart-hotel

1 bathroomSleeps 2

Popular amenities

  • Kitchen
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
C/ Almagro, 10, Madrid, Madrid, 28010
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, Gran Via
    ‪14 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

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About the neighborhood

Madrid

Heart of Madrid.Within a 15-minute walk of this Chamberí aparthotel, you'll find Paseo de la Castellana and Gran Via. El Retiro Park and Puerta del Sol are also within 2 miles (3 km).
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Paseo de la Castellana - 2 min walk - 0.1 miles
  • Plaza de Colon - 6 min walk - 0.4 miles
  • Gran Via - 14 min walk - 0.8 miles
  • Plaza de Cibeles - 15 min walk - 0.8 miles
  • Puerta del Sol - 18 min walk - 1.0 mile

Getting around

  • Alonso Martinez Station - 2 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Gran Café Santander - ‬2 min walk
  • ‪Lamucca de Almagro - ‬1 min walk
  • ‪Viena Capellanes - ‬2 min walk
  • ‪Manolo Bakes - ‬3 min walk
  • ‪fismuler - ‬4 min walk

About this property

Boutique Urban Madrid Genova

3-star aparthotel near Gran Via
As a guest of this aparthotel, you'll find tour/ticket assistance, a front-desk safe, and an elevator. Public spaces have free WiFi.

This 3-star Madrid aparthotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 7 levels
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
This aparthotel offers 73 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils.

Bathrooms include shower/tub combinations. LCD televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 7 floors
  • 73 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BlueSense Madrid Génova Aparthotel
BlueSense Génova Aparthotel
BlueSense Génova
Apartments Andrómeda Madrid
Andrómeda Madrid
Boutique Urban Hotels
BlueSense Madrid Génova
Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Aparthotel
Boutique Urban Madrid Genova Aparthotel Madrid

Frequently asked questions

How close is Boutique Urban Madrid Genova to the airport?

This aparthotel is 8.3 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Boutique Urban Madrid Genova have an airport shuttle?

Airport shuttle services are not available at this aparthotel.

Does Boutique Urban Madrid Genova offer free breakfast?

This aparthotel does not offer free breakfast.

Is there a casino at Boutique Urban Madrid Genova?

No, there is no casino at this aparthotel, but Casino Gran Via (15-min walk) is nearby.

What time is check-in at Boutique Urban Madrid Genova?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Boutique Urban Madrid Genova?

Free parking is not available at this aparthotel.

Does Boutique Urban Madrid Genova have a pool?

This aparthotel does not have a pool.

Does Boutique Urban Madrid Genova have a spa?

There are no spa services available at this aparthotel.

How close is Boutique Urban Madrid Genova to downtown Madrid?

This aparthotel is 1 mi away from Madrid.

Boutique Urban Madrid Genova Reviews

Reviews

6.4
Rating 10 - Excellent. 35 out of 250 reviews
Rating 8 - Good. 77 out of 250 reviews
Rating 6 - Okay. 58 out of 250 reviews
Rating 4 - Poor. 45 out of 250 reviews
Rating 2 - Terrible. 35 out of 250 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Clean place close to city center and steps away from metro station. Highly recommended
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The property is centrally located, very near to parking (Parking Almagro is approximately 200 meters away) and the metro station. The front desk was particularly helpful in assisting us in getting the air conditioning in our room to function properly (in the first Spain heatwave of 2026, this was very much appreciated). The rooms are functional in layout. Drapes are blackout, but if on the side of the building that overlooks Calle Almagro, there's both some street noise until the restaurants below close, as well as some limited street traffic in the morning. Good value for the price paid.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Dont recomend this place

This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The location is fantastic and the room itself quite nice, but the airconditioner was on in February and I was unable to turn on the heat to warm up the room. Moreover, the shower was broken, with water coming out of a broken pipe rather than either of the shower heads. Clearly, both these problems existed before my arrival. No action taken by the hotel staff when I reported these problems. Shame.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We arrived on a Sunday and they wanted all our contacts details and passports. I understand passports but why do they need phone and email. These days with the amount of cyber attacks and data leak, I don't trust them to keep the data safe. The room was poor condition not value for what we paid
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Avoid

I booked the hotel very last minute. But when I read the reviews and saw the pictures I regretted it. A refund would have been in order since we asked for it 5’ after booking. The hotel didn’t want to refund it. I know. Terms and conditions but the pictures were deplorable. I never were there.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Bad condition
Stayed 4 nights in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, communication
Disliked: Amenities
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, listing accuracy
The A/A was not good. We were changed to another room but the A/A was not working satisfactory
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
La habitación correcta y amabilidad del personal
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
El check in es muy lento. La habitación no estuvo mal. La ubicación es buena, cerca del barrio de chueca.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, communication
Necesita lampara de noche, no limpian el cuarto y hacen la cama mientras estas hospedado
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Muy bien todo
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Una estancia normal

Una experiencia normal
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort
A acomodação é horrível, não faz jus as fotos. Cama horrível, uma deles quebrada, chuveiro quebrado, porta sabonete quebrado e despencando, elementos da cozinha muito velhos, sem cafeteira, vidro fino na janela, rua barulhenta. Enfim, decepção absoluta. Tirem de Hotéis.com!!!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
Stayed 11 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, communication

Decepcionó

La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication
Staff de recepción, debiese ser más amable! El peor servicio al cliente que he visto en un hotel
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, room comfort, communication
Creo que ha sido mi peor experiencia en un hotel. Las recepcionistas (de distintos turnos) súper antipáticas, ni buenos días, ni buenas tardes. A la hora hora de hacer el checkin te hacen sentir incómoda y en el checkout devolvimos la tarjeta de la habitación y la recogieron de mala manera. Preguntamos si necesitaban algo y ni nos miraron. No se lo recomiendo a nadie. La habitación daba a un patio bastante sucio. Las camas incómodas. Llamamos al hotel por teléfono porque no tenían teléfono en las habitaciones para pedir un secador y nos dijeron que no tenían. Que el que tenían estaba estropeado. (Entiendo que tienen uno para todo el hotel). No creo que vuelva. No tengo nada positivo que decir en mi estancia.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Communication
Solamente que se oye mucho a los vecinos, por lo demas todo normal
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Bien
Stayed 1 night in Jul 2024