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4.8 out of 5

"Great property, very clean, very friendly staff, very well located " More

By a verified traveler on Thu 04 Aug 2022

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Hotel Description

4-star Art Deco hotel near El Retiro Park

Retiro stay

Within a 10-minute walk of this Retiro hotel, you'll find El Retiro Park and Prado Museum. Thyssen-Bornemisza National Museum and Royal Botanical Garden are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$112* Per night/room Nov 6 - Nov 7

Double Room, Park View (Retiro)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Petit Palace Savoy Alfonso XII ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Petit Palace Savoy Alfonso XII

Everyone (3) Couples (2) Family (1)
5 out of 5
Great property, very clean, very friendly staff, very well located

Posted by on Aug 4, 2022

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Comment from Hotel Management

Aug 5, 2022 by Petit Palace Savoy Alfonso XII

Dear Roberto, Thank you for choosing Petit Palace Savoy Alfonso XII during your stay in Madrid and thank you for your great comments of our hotel, specially those about our team. We are pleased to know that we meet your expectations, we work hard everday to let you feel like home with us :) We hope to see you again soon. Isabel Cava - Guest Service

5 out of 5
Just across the street from Madrid's "Central Park" which made the views green and pretty and reduced the noise without the reflected traffic sounds. Convenient walking to the sights of Madrid as well as a variety of restaurants from upscale to basic and fun. Very helpful staff. By the way, taxis are cruising constantly and rates were reasonable, so a great way to get around if you need to go longer distances.

Posted by on May 24, 2022

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Comment from Hotel Management

Jun 12, 2022 by Carolina

Dear Samuel, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay and the best service. We are very happy to know that we achieved our goal. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf. Looking forward to welcoming you again very soon, Kind regards Carolina Cervera Host / Manager

5 out of 5
Location

Posted by on Apr 14, 2022

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Comment from Hotel Management

Apr 18, 2022 by Carolina

Dear Lili, Thank you for choosing Petit Palace to stay in Madrid. We are happy to read that your general value about us has been very positive . We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. We would love to see you again soon. Best regards, Carolina Cervera Host

5 out of 5

Posted by on Aug 24, 2021

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5 out of 5

Posted by on Feb 23, 2019

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Comment from Hotel Management

Apr 29, 2019 by David Chía - Experience Manager

Estimado huesped, Muchas gracias por elegir nuestro hotel para alojarse durante su visita a Madrid. Nos alegra saber que ha disfrutado de una experiencia perfecta. Esperamos que se animen a repetir de nuevo en nuestro hotel. Gracias por su feedback. Atentamente, David Chía Experience Manager

4 out of 5

Great location!

Pros: Location was excellent. Can walk to train station, museums, parks, restaurants, shopping. Felt like a very safe neighborhood.
Cons: Don't use the perfume scent throughout the building. Friend had item stolen from his room. When reported to staff, response was rather casual.
Location: Retiro Park, Botanical Gardens, Reina Sofia, Prado, Thyssen-Bornemiza, walk the neighborhoods.
Perfect for visiting three major museums, great restaurants, Retiro Park, Botanical Gardens, and interesting neighborhoods. Had a room with view of the park, and even though it was on busy street, it was quiet at night (6th floor). I only wish the hotel was not so perfume-y. It smelled like a fake, chemical scent and it burned my nostrils. Fortunately it lessened over the week-long stay.

Posted by on Apr 18, 2017

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About the Petit Palace Savoy Alfonso XII

Location Calle Alfonso XII, 18, Madrid, Madrid 28014

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Petit Palace Savoy Alfonso XII. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 1852
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.2 km / 0.8 mi)
  • Metro station: Retiro Station (0.6 km / 0.4 mi)

Room Amenities

Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Smart television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

El Retiro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per child: EUR 65 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 17 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Petit Palace Alfonso Savoy
  • Petit Palace Alfonso XII
  • Petit Palace Savoy
  • Petit Palace Savoy Alfonso
  • Petit Palace Savoy Alfonso XII
  • Petit Palace Savoy Alfonso XII Hotel
  • Petit Palace Savoy Alfonso XII Hotel Madrid
  • Petit Palace Savoy Alfonso XII Madrid
  • Petit Savoy Alfonso Xii Madrid
  • Petit Palace Savoy Alfonso XII Hotel
  • Petit Palace Savoy Alfonso XII Madrid
  • Petit Palace Savoy Alfonso XII Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.