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Pestana Collection Plaza Mayor

4.0 star property
4-star spa hotel near Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Collection Plaza Mayor

Couples treatment rooms, sauna, body treatments, aromatherapy
Interior
Couples treatment rooms, sauna, body treatments, aromatherapy
Lunch and dinner served
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
Calle Imperial, 8, Madrid, 28012
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Place, Prado Museum
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(27 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | 1 bedroom, minibar, in-room safe, desk

Deluxe Plaza Mayor

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

Loft | 1 bedroom, minibar, in-room safe, desk

Loft

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk

Suite (Plaza Mayor)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

City center stay.You'll be steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid with a stay at this Madrid Centro hotel. Thyssen-Bornemisza National Museum and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Plaza Mayor - 2 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Prado Museum - 14 min walk - 0.8 miles
  • El Retiro Park - 6 min drive - 2.7 miles

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪La Casa Del Abuelo - ‬1 min walk
  • ‪Taberna Corrientes - ‬4 min walk
  • ‪La Quimera Tablao Flamenco y Sala Rociera - ‬3 min walk

About this property

Pestana Collection Plaza Mayor

4-star spa hotel near Plaza Mayor
Pestana Collection Plaza Mayor offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a library are also featured at Pestana Collection Plaza Mayor.

This 4-star Madrid hotel is smoke free.

  • 87 guestrooms or units
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Pestana Collection Plaza Mayor offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

How close is Pestana Collection Plaza Mayor to the airport?

Pestana Collection Plaza Mayor is 13.7 mi (28-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on Dec 1, 2025 start from $232.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pestana Collection Plaza Mayor have an airport shuttle?

Airport shuttle services are not available at Pestana Collection Plaza Mayor.

Does Pestana Collection Plaza Mayor offer free breakfast?

Free breakfast isn’t provided at Pestana Collection Plaza Mayor, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 13 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Pestana Collection Plaza Mayor?

No, there is no casino at this hotel, but Casino de Madrid (9-min walk) and Casino Gran Via (11-min walk) are nearby.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pestana Collection Plaza Mayor?

Free parking is not available at this hotel.

Does Pestana Collection Plaza Mayor have a pool?

Pestana Collection Plaza Mayor features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.One of the pools is closed seasonally each year from October 6 to May 31.

Does Pestana Collection Plaza Mayor have a restaurant?

Yes, there is a restaurant on site.

Does Pestana Collection Plaza Mayor have a spa?

This hotel has a spa, which features Swedish massages, body treatments, and aromatherapy.

How close is Pestana Collection Plaza Mayor to downtown Madrid?

Pestana Collection Plaza Mayor is 0.2 mi away from Madrid.

Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1011 reviews
Rating 8 - Good. 127 out of 1011 reviews
Rating 6 - Okay. 31 out of 1011 reviews
Rating 4 - Poor. 13 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

HARUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Stayed 4 nights in Jul 2025

8/10 Good

Leonardo

Stayed 6 nights in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful. It is right in the middle of the Square and around the corner from Mercado de San Miguel Food Market. We had a view of the Square from our room. The front desk personnel and manager were very friendly. I would recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Stayed 2 nights in Jul 2025

8/10 Good

Rosalinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and great Location! The spa isn’t as fancy as the pictures make it. But overall it was a beautiful hotel and we enjoyed the location! We would stay again in the future!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Amenities, property conditions & facilities
Absolutely amazing! Great location, would stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aashita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Pestana!

Loved our stay! We couldn’t have picked a better hotel for its comfort and location
Stayed 5 nights in Jul 2025

4/10 Poor

mathieu

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ma conjointe s'est fait voler 2 bagues et 150 euro en argent comptant dans la chambre. La direction de l'hotel nous fait perdre du précieux temps de vacances pour nous faire faire une déclaration à la police pour finalement nous dire qu'il ne rembourseront pas car ils nous ont fourni un coffre fort... Pourquoi ne pas l'avoir dit au départ... Aucune compensations proposé par l'établissement. Dommage pour un endroit de cette réputation/prix
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities
A unique venu
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and location
Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

alyson

Stayed 2 nights in Jun 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great hotel! Wonderful location! Extremely attentive staff! Loved it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine S.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location! All staff mrmbers were gracious, kind,and very helpful. We thoroughly enjoyed our safe--we’ll stay there again when in Madrid!
Stayed 3 nights in Jul 2025

10/10 Excellent

Damian Lee

Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel in a great location. Good value for money.
Stayed 3 nights in Jul 2025

6/10 Okay

ROBYN

Great position though very variable experience of the staff including poor service in the restaurant and spa.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The room I was in wasn't big but the attention to detail was amazing. Really good breakfast buffet.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Adam

Stayed 2 nights in Jun 2025

10/10 Excellent

ricardo

Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in a central location

A well run hotel with friendly staff and great breakfasts. Clean, quiet and confirm and comfortable. Only criticism is the size of bedrooms which have integral bathrooms. Also the pool area on the roof was overcrowded and therefore inaccessible during our stay when it was 35 degrees.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing service very friendly. Recommend the suites.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Javier was excellent to work with when I called due to a travel delay. In an excellent spot to see the historic city center. While located in the Plaza Mayor, it was a quiet respite from the bustle around it. Highly recommend
Stayed 2 nights in Jun 2025