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The Craven Hotel

3.0 star property
3-star Victorian hotel near Hyde Park

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Photo gallery for The Craven Hotel

Property entrance
Shower, free toiletries, hair dryer, towels
Interior detail
Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Reception hall

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
10-11 Craven Terrace, Paddington, London, England, W2 3QD
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Paddington Central
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Single Room

Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

City center stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Kensington High Street and Marble Arch are also within 2 miles (3 km).

What's nearby

  • Kensington Gardens - 3 min walk - 0.2 miles
  • Hyde Park - 5 min walk - 0.3 miles
  • Queensway - 7 min walk - 0.4 miles
  • Paddington Central - 9 min walk - 0.5 miles
  • Kensington High Street - 18 min walk - 1.0 mile

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Nipa - ‬7 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk

About this property

The Craven Hotel

3-star Victorian hotel near Hyde Park
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • 2 buildings
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
The Craven Hotel offers 39 accommodations with hair dryers and complimentary toiletries. Digital television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 20-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

Frequently asked questions

How close is The Craven Hotel to the airport?

The Craven Hotel is 12.8 mi (66-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Craven Hotel have an airport shuttle?

Airport shuttle services are not available at The Craven Hotel.

Does The Craven Hotel offer free breakfast?

The Craven Hotel does not offer free breakfast.

Is there a casino at The Craven Hotel?

No, there is no casino at this hotel.

What time is check-in at The Craven Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Craven Hotel?

Free parking is not available at this hotel.

Does The Craven Hotel have a pool?

The Craven Hotel does not have a pool.

Does The Craven Hotel have a spa?

There are no spa services available at this hotel.

How close is The Craven Hotel to downtown London?

The Craven Hotel is 2.2 mi away from London.

The Craven Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 33 out of 582 reviews
Rating 8 - Good. 100 out of 582 reviews
Rating 6 - Okay. 139 out of 582 reviews
Rating 4 - Poor. 153 out of 582 reviews
Rating 2 - Terrible. 157 out of 582 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

STEPHEN

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work. Room smelled of sewage.
Stayed 2 nights in Nov 2025

4/10 Poor

Kirsty

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty the bathroom hadn’t been cleaned still had toiletries from the last guest in the shower, bedding had a big stain on it Receptionist was nice though. The telly and lamps didn’t work
We didn’t use the shower as wasn’t clean
Big stain on bedding
Just wall paper stuck on
Stayed 1 night in Nov 2025

2/10 Terrible

Charlotte

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Checked-in to the room and it was dirty. Was moved to another room which was also dirty. The night person didn't seem to care or understand. I have photos (over 20 in total) and I am going to complain to the hotel. Absolutely shouldn't have stayed there it was that dirty but didn't have a choice as was in the area for work.
Stayed 3 nights in Nov 2025

4/10 Poor

Nathan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was a dive, damp everywhere, no power sockets near the bed, bed was like sleeping on neat springs, the shower leaked everywhere and doesn’t drain it turned into a bath
Stayed 1 night in Nov 2025

6/10 Okay

Sasha

Traveled with group
Disliked: Amenities, property conditions & facilities
very small, but friendly staff and good location
Stayed 5 nights in Nov 2025

6/10 Okay

Anneli

Disliked: Cleanliness, property conditions & facilities
The room was coean but some hairs in the bedding. The bathroom was clean but small and the shelf was falling off the wall. Hairdryer didnt work, but they provided another one. Had a kettle but no cup. They let me have one at reception.
Stayed 2 nights in Nov 2025

4/10 Poor

Nancy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are super small and the bed is awful sinking in the middle definitely needs to be change ASAP !!! we asked to be transferred to another room coz of the bed situation the one we got was not that good either , the bathroom is so small u can barely do anything inside , toilet seat was broken and the WiFi hardly works . We even had to pay additional to get in just an hour early . Staff not as friendly . The only plus I must say was the location ! Close to everything .
Stayed 2 nights in Oct 2025

4/10 Poor

Jessy

Liked: Staff & service
Disliked: Cleanliness
The receptionist was really nice but the rooms are very small and mouldy. The beds are weak and there were stains on the walls and ceilings.
Stayed 1 night in Nov 2025

6/10 Okay

Helen

Staff were lovely and friendly, we even got a room upgrade which was super kind.
Stayed 1 night in Nov 2025

4/10 Poor

atsushi

Disliked: Staff & service, amenities
Nothing to like about. Just cheap. Premier Inn was right beside Paddington for almost same price.
Stayed 2 nights in Nov 2025

2/10 Terrible

Kyuwan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing met the requirements stated. Not even the soundproof. Horrible cleanliness and horrible service. They did not cope with feedback from other customers as well.
Stayed 2 nights in Nov 2025

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities
Lots Of Problems , I asked about Leaving suitcases they said I had To Book which was going to Cost £25, This is Ridiculous Most Hotels will look after Luggage with No Extra Charge , The Room itself was shocking it was Supposed to be Delux -It was Nothing More than a Dingy Bedsit , No Tea making Facilities , No Remote Control for TV , bathroom was So Small You Couldnt use the Toilet without Hitting the Sink , There was a Heater Pump outside the Bedroom Window Making Sleep Imposssible , It Felt Like some of the Floor Boards were broken as they moved when walked on , This Hotel Needs Inspecting
Stayed 1 night in Oct 2025

2/10 Terrible

angiolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a "deluxe double" room, which was smaller than the interior of a minibus. The paintwork on the walls was falling off, mould in the bathroom. The springs in the mattress could be felt just by touch, never mind sitting or laying on the bed. The room was not soundproof, traffic, pedestrians and birds could be heard out of the window and the blind was non adjustable, so no natural light was let into the room. No towels, soap, toiletries, kettle, cups, tea coffee etc were in the room, although towels were available if we asked nicely at reception. There was a fridge, although we didnt use it. A very small wardrobe, big enough for 3 coats and a couple of pairs of footwear, but you had to climb over the bed to get to one side of the bed, as the wardrobe obscured the access to that part of the room. The "ensuite" was small, 2ft wide by 6ft long, you needed to pivot to sit on the toilet seat. No mention on the website of a cost to use the luggage room, £12 for 2 cases, the receptionist demanded to see our phone for booking receipt. A receipt that was sent to a temporary email address. It claimed we had until 3pm the following day to leave our luggage, yet the following day, we encountered a problem as the same receptionist refused to allow our luggage back into the room, saying our booking was for "one day only". A story which changed twice, from 1 day, to 24hrs, to the day you checked in only. A very poor experience and i would discourage anyone from using this hotel.
Stayed 1 night in Nov 2025

4/10 Poor

David

Business traveler
Disliked: Cleanliness, amenities
I got 'upgraded' from a single room, to a double. No kettle, tea/coffee supplies or hairdryer despite the room supposedly having these when booking. Window propped open by a block and wouldn't shut properly, so quite noisy.
Stayed 1 night in Oct 2025

8/10 Good

Jean Marc

Stayed 3 nights in Oct 2025

2/10 Terrible

Brandi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is NOT as advertised. The pictures are not of the same hotel. FALSE ADVERTSISING - and expedia refuses to refund me. The rooms are tiny, and the bathrooms are even smaller. The carpets are stained and burnt, Very Old stained mattresses, no cover on them what so ever, TV is tiny, window coverings don't open, window won't stay open, no toiletries, no kettle, no coffee, you can't fit a normal sized person in the bathroom, Yet this fact it NOT mentioned anywhere, its stained and gross too. The only good thing about this property is the location. Google reviews are very different from expedia reviews, a lot of bed bug complaints too. Do not stay here
Stayed 1 night in Oct 2025

4/10 Poor

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing.

Room grubby stains on walls pillows stained lift dirty damp smell in room. Unable to open blind or window. Bed uncomfortable left with back pain. Shower dirty foul smelling unable to use. Staff indifferent. On the plus side location good lots of places to eat lots of pubs and shops. Walking distance to popular attractions if you are up for walking mile or two or Paddington st half a mile.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alistair, Lane cove north

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for its location
Stayed 3 nights in Oct 2025

6/10 Okay

Ewan

Liked: Staff & service
The room was very economical which was why we choose it.
Stayed 1 night in Oct 2025

4/10 Poor

Sami

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will keep looking next time i visit london, there is much better stay for that price
Stayed 1 night in Oct 2025

2/10 Terrible

Graeme

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never, EVER stay in this hotel again. What an absolute joke. “Deluxe”? Please. That word implies luxury and quality — this place is the total opposite. From the moment I arrived, the staff looked lost and uninterested. After checking in, I found a broken toilet seat, an old, uncomfortable mattress with worn-out sheets, no towels or toiletries, and a room that hadn’t seen a proper clean in ages. I asked to speak to the manager and went out for a walk. When I came back, my room door was wide open. At first, I thought I’d left it that way — until the manager turned up and casually said, “He is fixing toilet.” Leaving a guest’s room unlocked with their belongings inside? Totally unacceptable. When I raised my concerns again, the manager actually told me, “Guests make the rooms dirty.” Clearly, they don’t care. I was eventually moved — to a room just as bad. This one had a toilet partly wedged under the sink, barely enough space to get to the shower, and a fixed showerhead spraying either your face or the back of your head. Several plug sockets were also damaged. This hotel is filthy, cramped, and horribly run. It needs a full renovation and staff who actually care. Avoid at all costs.
Stayed 2 nights in Oct 2025

4/10 Poor

Anneli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasnt clean. The carpet was dirty. The bed was lumpy and very uncomfortable. The sink and shower didnt drain property. There were no towels in the room but the staff were lovely and gave me some on request. No hairdryer or kettle in the room.
Stayed 1 night in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Mohammed

Stayed 2 nights in Sep 2025

4/10 Poor

Thalia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very small room
Stayed 1 night in Jul 2025