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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property
3-star hotel near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Free daily full breakfast
Exterior
Exterior
Property amenity
Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast) | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • Place, ExCeL Exhibition Centre
    ‪14 min walk‬
  • Place, Thames River
    ‪18 min walk‬
  • Place, O2 Arena
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪8 min drive‬

Room options

View all photos for Standard Room (Free Hot Breakfast)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room (Free Hot Breakfast)

8.0 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

Standard Room, 2 Twin Beds (Free Hot Breakfast) | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (Free Hot Breakfast)

9.2 out of 10
Wonderful
(9 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

7.6 out of 10
Good
(41 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

London

Docklands stay.Your stay at this Docklands hotel places you within 2 miles (3 km) of ExCeL Exhibition Centre and O2 Arena. Thames River and ABBA Arena are also within 3 miles (5 km).

What's nearby

  • Trinity Buoy Wharf - 9 min walk - 0.5 miles
  • IFS Cloud Royal Docks Station - 9 min walk - 0.5 miles
  • ExCeL Exhibition Centre - 14 min walk - 0.8 miles
  • Thames River - 18 min walk - 1.0 mile
  • O2 Arena - 6 min drive - 1.5 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 9 min walk
  • London City Airport (LCY) - 16 min drive

Restaurants

  • ‪Costa Pronto - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Myma Japanese Restaurant & Cocktails - ‬1 min walk
  • ‪Pepenero - ‬1 min walk
  • ‪The Lockdown Room - ‬8 min walk

About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

3-star hotel near ExCeL Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express London-Royal Docks, Docklands by IHG. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 136 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Exterior
ibis London Docklands Canary Wharf
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 1,004 reviews
$75 nightly
The price is $90
Mar 29 - Mar 30
Total with taxes and fees
ibis London Docklands Canary Wharf

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands by IHG
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Frequently asked questions

How close is Holiday Inn Express London-Royal Docks, Docklands by IHG to the airport?

Holiday Inn Express London-Royal Docks, Docklands by IHG is 2.3 mi (16-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express London-Royal Docks, Docklands by IHG?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express London-Royal Docks, Docklands by IHG on Mar 27, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express London-Royal Docks, Docklands by IHG.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG offer free breakfast?

Holiday Inn Express London-Royal Docks, Docklands by IHG offers free full breakfast every day.

Is there a casino at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 15 per day.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG have a pool?

Holiday Inn Express London-Royal Docks, Docklands by IHG does not have a pool.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express London-Royal Docks, Docklands by IHG to downtown London?

Holiday Inn Express London-Royal Docks, Docklands by IHG is 6 mi away from London.

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 341 out of 1003 reviews
Rating 8 - Good. 423 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All fine except the air con in the rooms is broken, so the room was a little chilly. Would prefer to have been made aware at time of booking rather than a notice on reception counter. The air con / heating had not been working for some time and did not have a date for rectification.
Stayed 1 night in Dec 2025

6/10 Okay

Helen

Disliked: Cleanliness
The room was poorly cleaned and the bedding lacked freshness.
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Beautiful room, courteous staff......lovely breakfast! Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything fine as expected.
Stayed 1 night in Dec 2025

8/10 Good

Maryann

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Tv
Stayed 1 night in Nov 2025

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Abigail

Liked: Staff & service
Disliked: Cleanliness
The room wasn't sound proofed as advertised. The cleaners cupboard was next to our room and it was constantly banging closed while we were trying to have a nap before our night out. And we could hear the people in the room above. There is not enough storage space, a few coat hooks wild help. The sofa had stains on it. Need more
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice. Sink in bathroom was partially blocked with other peoples hair though. Staff were friendly and helpful. Booked us a taxi to the O2. Breakfast was lovely. Overall great experience. Would stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable to be in the hotel
Stayed 3 nights in Oct 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Car

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Air con making noises all night. Second night, air con was leaking onto the floor. Reported to reception, solution was bucket and towell underneath the air con, but was still making noises all night. So, no proper rest for the 2 nights.
Stayed 2 nights in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed here for one night as we were attending an event at the O2. We had a lovely stay and no complaints. The hotel is easily accessible via tube, DLR and bus, and the breakfast was good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
@
Stayed 1 night in Sep 2025

8/10 Good

Alix

Stayed 1 night in Sep 2025

4/10 Poor

Alexander

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
IHG have a standard that the chain insists on for its hotel partners. Rooms are minimalist at best at exhorbitant rates. Carpets are old and stained and the shower show signs of mildew. 3 hangers in mind room for a one week stay. I requested more on 3 occasions and got 0 (zero). The budget iron and the iron board was the only perk I saw. No AC so I had to leave the window open and withstand the street noise all night. Please try to care more about your guests than your bottom line.
Stayed 6 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September 25

Lovely room, clean n spacious. Great breakfast n good WiFi x
Stayed 2 nights in Sep 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Narinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel car park not safe

Van was severely damaged with an attempted break in whilst in the Hotel car park
Stayed 2 nights in Aug 2025

2/10 Terrible

Wai Bing

Disliked: Staff & service, property conditions & facilities, room comfort

Staff walk in to our room,

I booked this hotel expecting a comfortable stay, but my experience was extremely disappointing and unacceptable. We booked a double bed for two, but at check-in the receptionist told us that even though they could see our booking, no double bed was available. They claimed it was “subject to availability,” but I could not find this anywhere in the terms and conditions. Maybe if there is, I accepted it but No advance notice was given either. When we entered the room, several issues became clear: • The card reader for electricity was faulty. • The air conditioning did not work. • The security latch/chain on the door was missing, leaving us feeling unsafe. • The carpet was stained and poorly maintained. The worst incident happened on 30 August 2025 at around 3:35 PM, when a staff member entered our room with a master key without knocking. My partner was in the bathroom at the time, and this invasion of privacy was shocking. The staff member simply said “sorry” and left. This is completely unacceptable — what if I had been undressed or in an intimate moment? This experience left us feeling unsafe, disrespected, and extremely disappointed. I would not recommend this hotel to anyone until they address these serious issues with room maintenance, guest privacy, and overall professionalism
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value but the air conditioning in our room didnt work and it was over a very hot weekend
Stayed 1 night in Aug 2025

8/10 Good

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service
It was a good location for for the excel centre. The only thing thar lwt it down was that the sound proofing was not great. Could hear the road noise and people walk in the corridors. Apart from that everything else was good.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025