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Cromwell International Hotel

3.0 star property
3-star hotel near Natural History Museum

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Photo gallery for Cromwell International Hotel

WiFi, alarm clocks
Exterior
Staircase
Snack bar
Reception

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
139-141 Cromwell Road, London, England, SW7 4DX
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪12 min walk‬
  • Place, Royal Albert Hall
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | WiFi, alarm clocks

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

WiFi, alarm clocks

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

WiFi, alarm clocks

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Single Room

Economy Single Room | WiFi, alarm clocks

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

WiFi, alarm clocks

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | WiFi, alarm clocks

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | WiFi, alarm clocks

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | WiFi, alarm clocks

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | WiFi, alarm clocks

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Economy Triple Room

WiFi, alarm clocks

Economy Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | WiFi, alarm clocks

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

WiFi, alarm clocks

Economy Double Room

  • Sleeps 2

Economy Family

  • Sleeps 4

View all photos for Single Economy

WiFi, alarm clocks

Single Economy

  • Sleeps 1

Economy Triple Room

  • Sleeps 3

View all photos for Junior Suite Room

WiFi, alarm clocks

Junior Suite Room

  • Sleeps 4

View all photos for Double Queen Superior

WiFi, alarm clocks

Double Queen Superior

  • Sleeps 2

View all photos for Superior Family Room

WiFi, alarm clocks

Superior Family Room

  • Sleeps 4

View all photos for Superior King Room

WiFi, alarm clocks

Superior King Room

  • Sleeps 2

View all photos for Superior Single Room

WiFi, alarm clocks

Superior Single Room

  • Sleeps 1

View all photos for Superior Triple Room

WiFi, alarm clocks

Superior Triple Room

  • Sleeps 3

Economy Twin Room

  • Sleeps 2

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About the neighborhood

London

Heart of London.Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Science Museum. Royal Albert Hall and Kensington Palace are also within 2 miles (3 km).

What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Imperial College London - 10 min walk - 0.6 miles
  • Kensington High Street - 11 min walk - 0.6 miles
  • Natural History Museum - 12 min walk - 0.7 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles

Getting around

  • Gloucester Road Underground Station - 5 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Club Lounge - ‬6 min walk
  • ‪Humphrey's Bar & Brasserie - ‬7 min walk
  • ‪Cast Iron Bar & Grill - ‬2 min walk
  • ‪Masgouf | مسكوف - ‬2 min walk
  • ‪ASK Italian - ‬4 min walk

About this property

Cromwell International Hotel

3-star hotel near Natural History Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 70 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cromwell International Hotel offers 70 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 7.99 for adults and GBP 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.99 for adults and GBP 6.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cromwell Crown
Cromwell International Hotel London
Cromwell Crown Hotel London
Cromwell Crown London
Crown Cromwell Hotel
Hotel Cromwell Crown
Cromwell Crown Hotel London, England
Cromwell International London
Cromwell International
Cromwell Hotel London
Cromwell International Hotel Hotel
Cromwell International Hotel London
Cromwell International Hotel Hotel London

Frequently asked questions

How close is Cromwell International Hotel to the airport?

Cromwell International Hotel is 11.7 mi (58-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Cromwell International Hotel have an airport shuttle?

Airport shuttle services are not available at Cromwell International Hotel.

Does Cromwell International Hotel offer free breakfast?

Free breakfast isn’t provided at Cromwell International Hotel, but English breakfast is offered for a fee of GBP 7.99 for adults and GBP 6.99 for children.

Is there a casino at Cromwell International Hotel?

No, there is no casino at this hotel.

What time is check-in at Cromwell International Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Cromwell International Hotel?

Free parking is not available at this hotel.

Does Cromwell International Hotel have a pool?

Cromwell International Hotel does not have a pool.

Does Cromwell International Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Cromwell International Hotel have a spa?

There are no spa services available at this hotel.

How close is Cromwell International Hotel to downtown London?

Cromwell International Hotel is 2.7 mi away from London.

Cromwell International Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 68 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 313 out of 1000 reviews
Rating 4 - Poor. 217 out of 1000 reviews
Rating 2 - Terrible. 183 out of 1000 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Rachel

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately the person who checked us in did not appear to know what he was doing. Upon entering the room the WiFi didn't reach out room. Our shower and shower door were both broken and almost unusable. The duvet was ripped and there was no remote control for the TV. Side note very small towels. Upon reporting all of these things at the time of checking in we were told that nothing could be done till the morning. When we checked out we reported it all again and where told that we should have asked for another room and it was the night receptionists first night. Bearing in mind we didn't check in till 11.30 a new room should have been offered not asked for by us. Such a shame as I have stayed here before and it was lovely.
Stayed 1 night in Aug 2024

8/10 Good

Yarno

Traveled with partner
Much better than the reviews I’ve seen online but still nothing incredible. Room was as simple as it gets, no mini fridge unfortunately and not ventilation in the bathroom so the room always felt a bit stuffy. The elevator was very bizarre
Stayed 1 night in Oct 2023

2/10 Terrible

Melanie

Stayed 3 nights in Sep 2023

2/10 Terrible

Mallory

Stayed 1 night in Sep 2023

4/10 Poor

YIBIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw mice in the room
Stayed 2 nights in Sep 2023

4/10 Poor

Hatem

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location within Central London. Poor experience inside the hotel regarding room cleanliness and ventilation.
Stayed 1 night in Sep 2023

6/10 Okay

Trevor

Stayed 2 nights in Aug 2023

2/10 Terrible

Gary

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived at hotel with confirmed booking from Expedia only to be informed by the hotel receptionist that they have no rooms available at the rate we paid.They however had room available for an additional cost. They confirmed they could see we had indeed booked and paid through Expedia but they would not honour this transaction. I was left with a young child in London and now where to stay. There were also other customers in the reception in the same position as us.

6/10 Okay

Roger

The hotel was adequate for my reasons for booking which was for easy and comfortable access to the Cromwell Hospital where my wife was having an operation. I was not requiring anything other than an acceptable place to spend the night and rest between hospital visits.
Stayed 2 nights in Aug 2023

2/10 Terrible

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

2/10 Terrible

B

Stayed 4 nights in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

Was down for one night with my wife for a concert. Rooms were surprisingly decent size and clean and comfortable. Window looked out onto an enclosed wall space but we were not there for the views. Would stay here again. Hotel throughout was clean. Enjoyable stay. Bed was big enough and comfortable. Nice hotel
Stayed 1 night in Jul 2023

4/10 Poor

Maggie

Traveled with group
Dirty carpet. Dirty toilet bowl. Tatty furnishings. Chipped coffee mug. Good bed, and staff were friendly and good. Had what they describe as a superior double room, but definitely not superior!
Stayed 1 night in Jul 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at this hotel

This hotel was dirty, had broken furniture and the air con had been disconnected
Stayed 1 night in Jun 2023

4/10 Poor

Kath

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room no the cleanest and No Air Con

On arriving to the hotel it was clear there was no air conditioning. When asked for a fan we were to told to ask the night porter who in turn did not have any. The room needed cleaning - walls have dirt and marks everywhere. The shower had a screw in the thermostat lever so we were unable to turn the temperature down and it was boiling. Had to get the maintenance man to come fix.
Stayed 2 nights in Jun 2023

8/10 Good

Kelly

Stayed 1 night in Jun 2023

6/10 Okay

William, Athens

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful especially the front desk. They were very pleasant and helpful. The room/bathroom was nice and clean. The problems we had were from housekeeping. The first few days they were wonderful and then tlafter that their visits were less. I don't think they have housekeeping on the weekends. One night some gentleman knocked on the door and said he had found our room key in his room, I figured housekeeping had dropped it. Then a few days later we found a key in our door, don't know where it came from. And then on our last night, we were in the bed and some lady opened our door and we had the deadbolt locked. My husband went to the front desk and she said that wouldn't lock the door you had to lock it from the outside and then the deadbolt. We went 2 weeks with our door unlocked. The other good thing was we were about 3 blocks from the underground.
Stayed 14 nights in Mar 2023

4/10 Poor

roxanne

Stayed 1 night in Dec 2022

6/10 Okay

Chin Keong

Liked: Staff & service
Disliked: Property conditions & facilities

Good hotel manager but hotel needs more TLC

The facility is old, heater not working in winter which is a disaster. No extra blanket or pillows available. The only saving grace is the young hotel manager who works the afternoon shift. He provided us with a portable heating device to save us from the cold the next day. He’s friendly and efficient, definitely an asset to the hotel.
Stayed 2 nights in Nov 2022

2/10 Terrible

Bethany

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property itself was run down, the room and outside/surroundings of the hotel were dirty and the room absolutely smelt to the point where we couldn’t stay there at all and ended up booking another hotel
Stayed 1 night in Nov 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice comfortable hotel. Nice room,great now to get Wi-Fi in the room. Have stayed here a few times.
Stayed 4 nights in Nov 2022

4/10 Poor

ben

Disliked: Cleanliness, property conditions & facilities
tv didnt work, opened the window and just saw brick wall and the walls and carpets were stained
Stayed 1 night in Oct 2022

6/10 Okay

Gemma

Stayed 1 night in Oct 2022

2/10 Terrible

Huzaifa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book! Filthy Room

The floor was not hoovered.dust everywhere. The shower was the worst part of the room. water didn’t drain, door didn’t shut, they used screw as a lever for the shower tap. How is this hotel even allowed to run.
Stayed 4 nights in Oct 2022

4/10 Poor

Amy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 1 night. Reception had trouble understanding me. Floor outside of toilet was soaking wet meaning we had to wear trainers around the room. Toilet was constantly flooding
Stayed 1 night in Oct 2022