citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Breakfast, lunch and dinner served
Interior detail
Exterior

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

King Room, 1 King Bed

9.2 out of 10
Wonderful
(318 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Hyde Park - 17 min walk - 0.9 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

How close is citizenM London Victoria Station to the airport?

CitizenM London Victoria Station is 10.1 mi (44-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Victoria Station?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Aug 13, 2025 start from $227.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Victoria Station have an airport shuttle?

Airport shuttle services are not available at citizenM London Victoria Station.

Does citizenM London Victoria Station offer free breakfast?

Free breakfast isn’t provided at citizenM London Victoria Station, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM London Victoria Station?

No, there is no casino at this property.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Victoria Station?

Free parking is not available at this property.

Does citizenM London Victoria Station have a pool?

CitizenM London Victoria Station does not have a pool.

Does citizenM London Victoria Station have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Victoria Station have a spa?

There are no spa services available at this property.

How close is citizenM London Victoria Station to downtown London?

CitizenM London Victoria Station is 1 mi away from London.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1466 out of 1926 reviews
Rating 8 - Good. 337 out of 1926 reviews
Rating 6 - Okay. 79 out of 1926 reviews
Rating 4 - Poor. 24 out of 1926 reviews
Rating 2 - Terrible. 20 out of 1926 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Charlottesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff was awesome, will definitely stay here again
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

6/10 Okay

Leonel

Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night as a stopover in London, room was perfect. Hotel staff were helpful and friendly, location is minutes from Victoria station.
Stayed 1 night in Apr 2025

8/10 Good

Nyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, smelled pleasant, was comfortable and quiet for the most part. The room had everything you'd require. Only thing the television gave a bit of trouble casting. Early check-in had a little wait but check-out was a breeze.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!
Stayed 5 nights in Apr 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Victoria station which is convenient but also very very busy. Bathroom gives zero privacy if you’re staying with anyone

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
If you like cruise ship cabins; you’ll enjoy this property. Cleaning crew was rude when using downstairs public toilet; however, staff was great! Area around hotel is sketchy with folks living on the streets; bars and restaurants are fine.
Stayed 3 nights in Apr 2025

10/10 Excellent

Umejei

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Nice hotel. Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Micro-heaven

I was honestly extremely pleasantly surprised by this property. I knew that I was booking a very small room, but I was absolutely delighted at the efficiency, cleanliness, design, light of the room. I wouldn’t say I was necessarily thrilled by having everything function via iPad, but it was cute I guess. Loved the touch of a bottle of hand cream next to the sink. Super comfy bed, great blackout blinds. Very pleased with the availability of a tiny fridge drawer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christie Xinyun

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Stayed 1 night in Apr 2025

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in a citizenm hotel but we will definitely stay again. All the staff were amazing and so welcoming. The breakfast was fantastic and the rooms compact but so comfortable with a lovely shower. We stayed in the Victoria one and it is central for everything
Stayed 3 nights in Apr 2025

8/10 Good

Michael, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next one of London’s major metro and train stations. The staff is friendly and helpful. There was an issue with our reservation due to a mistake on the part of the hotel but we managed to sort it out. The room was clean, quiet, and well-appointed with everything one would need.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne Edmondson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Absolutely seamless stay. We loved the quirkiness of the hotel and the very friendly employees. The bed was so comfortable and the room was spotless. Breakfast has everything we needed. Will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Sakura, Worthington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lizette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

8/10 Good

JAMES

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean and efficient but rooms are small, the double bed you can only access from one side, and you need to use an iPad to access everything (like switch on tv etc) too much tech for techs sake (and I work in tech!)
Stayed 2 nights in Apr 2025

10/10 Excellent

TEH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Heather C

Disliked: Staff & service, amenities
Not a great location and very strange ammenities.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and departure. Good room with everything you’d want , but no kettle or ability to make a hot drink. Very good shower.
Stayed 1 night in Apr 2025