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citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Breakfast, lunch and dinner served
Interior detail
Exterior
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Place, Big Ben
    ‪17 min walk‬
  • Place, Piccadilly Circus
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

9.2 out of 10
Wonderful
(346 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Trafalgar Square - 4 min drive - 1.3 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪LEON - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Front of property
Hotel Riu Plaza London Victoria
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,930 reviews
$140 nightly
The price is $168
Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

How close is citizenM London Victoria Station to the airport?

CitizenM London Victoria Station is 10.1 mi (44-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Victoria Station?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Oct 26, 2025 start from $131.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Victoria Station have an airport shuttle?

Airport shuttle services are not available at citizenM London Victoria Station.

Does citizenM London Victoria Station offer free breakfast?

Free breakfast isn’t provided at citizenM London Victoria Station, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM London Victoria Station?

No, there is no casino at this property.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Victoria Station?

Free parking is not available at this property.

Does citizenM London Victoria Station have a pool?

CitizenM London Victoria Station does not have a pool.

Does citizenM London Victoria Station have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Victoria Station have a spa?

There are no spa services available at this property.

How close is citizenM London Victoria Station to downtown London?

CitizenM London Victoria Station is 1 mi away from London.

Reviews

citizenM London Victoria Station Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1528 out of 2018 reviews
Rating 8 - Good. 359 out of 2018 reviews
Rating 6 - Okay. 81 out of 2018 reviews
Rating 4 - Poor. 27 out of 2018 reviews
Rating 2 - Terrible. 23 out of 2018 reviews

Reviews

10/10 Excellent

Dierdra

Stayed 6 nights in Aug 2025

8/10 Good

Mykul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2025

Small room, but clean and bright. Bed was perfect firmness. The blackout curtain was very effective. Not wild about the colour changing lights.
Stayed 6 nights in Jul 2025

8/10 Good

Jill, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very small but clean and comfortable, walkable area and transportation easy
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Beds were super comfortable!! Great location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

LILYANNA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our check-in was uninspiring; the booking could not be found. The girl helping us looked into it and realised my surname was incorrect, but instead of checking us in (as she had retrieved the booking), she directed us to re-enter the surname again into the iPad. We did not feel like valued clients, it felt very transactional. The room had an iPad in it too, to control the lights and blinds - it was confusing and a lot of effort to use. The room was also freezing cold and the sink was blocked and draining very slowly. We went down to the bar to have a drink and were not acknowledged by either the bar man or the other staff member who was sitting up the bar, on a bar stool, filling in paper work. A little 'hello, I'll be with you in minute' , wouldn't have gone amiss. Finally, the rooms do not have irons. Instead, there is a tiny, stuffy, dark room called Iron Heaven, which should really be called Iron Hell as it was not only incredibly warm but also so badly lit that I could not see whether or not the creases were being ironed out. I do not feel that Citizen M is the right kind of hotel if you want to feel like a valued customer, if you like to have the receptionist speak with you about the hotel and if you can't stand overly-loud music in the lobby. If, on the other hand, you want a transactional kind of fast-food type stay, then Citizen M is the place for you.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Great stay! Check in was super easy and straightforward with the option for a late checkout with a the cost details up front. Room was exceptionally clean and the bamed was large and very comfortable. Staff were friendly and very attentive.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Stay Near Victoria Station and Coach Statio

Amazing front desk staff - very helpful to travelers who were not familiar with London.
Stayed 2 nights in Jul 2025

10/10 Excellent

Berliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, the smart room controlled from a tablet was outstanding. Staff very friendly. Breakfast selection is great. Excellent location, walking distance from Victoria Station and shopping areas. We highly recommend this hotel.
Breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Stayed 4 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Trip

Citizen M is perfectly located next to the Victoria Staion. The hotel is very clean and comfortable. You can order food from your room, but you have to bring it up yourself. Breakfast is available, it was delicious, but a bit pricey at £20. Overall a wonderful stay. Very clean, safe, and in a great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miriam

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip, modern, convenient, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Also, we were able to stow our luggage on the last day.
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel- great location and service. Would give it a 5 except the bed was up against the window so one person had to crawl over the other to get in & out. Not real comfortable if you have to get up during the night which we did. Bed was very comfortable though.
Stayed 4 nights in Jun 2025

10/10 Excellent

Francine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Central to many attractions. Great rooms and hotel, as long as you dont mind really small rooms (but the rooms are very nice). Great bar and food downstairs. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff
Stayed 6 nights in May 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was operated by their I-Pad. Bed was up against a huge window . Ultra modern design. Multi color adjustable lighting even in the shower. Unique. Great for young people. Large TV.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iain

Stayed 3 nights in Jun 2025

10/10 Excellent

SANDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are some homeless people hanging out in the corner of Victoria st, at night it’s doesn’t feel safe. But other than that the hotel is amazing and it centrally located
Stayed 4 nights in Apr 2025

8/10 Good

antonios

Stayed 4 nights in Jul 2025