2/10 Terrible
Kayla H.
19 ene. 2025
No le gustó: Limpieza
Terrible
I wish I could add the photos I took. The carpet was disgusting (big stains all over), there was mold on the shower head, peeling paint, dirty dishes, and the pans there were terrible. Everything stuck to them no matter what we were cooking. The only plus is it is located in the right place for what we needed. Walking distance to a handful of restaurants and shops. It also sounded like the building was falling down every time the people upstairs opened their sliding door (which was SO often). While inside the unit with all doors and windows closed I could still hear everything going on around us including a neighbor sneezing! And to top it all off, when looking at my credit card statement I was charged an additional 200. When I asked them about it they stated I was there past 11am which I absolutely was not. We were at a tattoo shop at that time and were not at the room. They said a housekeeper tried to get in but couldn't and that they called me but they did not. There is no reason they couldn't get in as we were not in the unit. I am still waiting on a resolution on this. DO NOT book here or with any Koko rental resorts. Awful unit, so dirty, noisy, and charged extra with no reason to.
Kayla H.
Se hospedó 5 noches en enero de 2025