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Best Western Hartford Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Hartford

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
BBQ/picnic area
Lobby lounge
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Connecticut River
    ‪2 min drive‬
  • Place, Colt Park
    ‪2 min drive‬
  • Place, Webster Theater
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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Exterior

Hampton Inn & Suites Hartford/East Hartford

East Hartford
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,067 reviews
$95 nightly
The price is $109
Dec 20 - Dec 21
Total with taxes and fees
Hampton Inn & Suites Hartford/East Hartford

About the neighborhood

Hartford

South Meadows stay.Your stay at this South Meadows hotel places you within 3 miles (5 km) of Webster Theater and Trinity College. Hartford Hospital and Mortensen Riverfront Plaza are also within 3 miles (5 km).

What's nearby

  • Charter Oak Landing - 2 min drive - 1.3 miles
  • Connecticut River - 2 min drive - 1.6 miles
  • Colt Park - 2 min drive - 1.6 miles
  • Goodwin Park - 3 min drive - 1.8 miles
  • Webster Theater - 3 min drive - 2.2 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel perfectly located for exploring Hartford
Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Desk, laptop workspace, blackout drapes, iron/ironing board
The Capitol Hotel
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,100 reviews
$89 nightly
The price is $102
Dec 14 - Dec 15
Total with taxes and fees
The Capitol Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

How close is Best Western Hartford Hotel & Suites to the airport?

Best Western Hartford Hotel & Suites is 16.3 mi (19-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on Dec 14, 2025 start from $94.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hartford Hotel & Suites.

Does Best Western Hartford Hotel & Suites offer free breakfast?

Best Western Hartford Hotel & Suites offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Best Western Hartford Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Best Western Hartford Hotel & Suites?

This hotel offers free self parking.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.The pool is closed seasonally each year from September 1 to May 24.

Does Best Western Hartford Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hartford Hotel & Suites to downtown Hartford?

Best Western Hartford Hotel & Suites is 2.4 mi away from Hartford.

Reviews

Best Western Hartford Hotel & Suites Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

Reviews

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

8/10 Good

Kofi

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good for the poor quality of the general area. Not much for dining in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Tyler

Stayed 2 nights in Aug 2025

10/10 Excellent

Reinaldo, Vernon Rockville

Stayed 3 nights in Aug 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, room was comfortable and bed was excellent. Plenty of parking and very helpful and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan at the front desk was very helpful. We were in town for the Chris Brown concert, and he was sure to advise about the venue, traffic, parking and restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Liked: Staff & service
Front desk clerk friendly and personable. If you’re a light sleeper, this isn’t your place to stay. You can hear every slamming door and shower being taken. Bed was uncomfortable but the sheets were clean and the pillows were nice! Breakfast was unsatisfying.
Stayed 1 night in Aug 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

2/10 Terrible

Dan

Liked: Staff & service
Disliked: Cleanliness
First floor rooms damp and moldy
Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

Traveled with family

Probably not again

Hotel suited our needs for a 2 night stay. Hotel is right off the Highway and about 15-20 minutes from downtown. Continental breakfast was nice. The hotel is older and musty. I could hear our neighbors doing very personal private things through the wall and it was loud! Seems like a lot of people were living there long term. We like to budget travel so this was apart of that but I’m sure for a bit more money you could stay somewhere nicer and close to town.
Stayed 2 nights in May 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nylia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
I loved the friendliness of the staff however there was no wifi our entire stay. The rooms were nice and clean everything worked but the wifi. This was upsetting since I did have schoolwork that needed to be done. I also wish the pool was open at least until 9pm. Also, if dogs are going to be allowed to stay their owners should be picking up after them the ENTIRE time. Other than that great property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Nakia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk. Staff was very nice and housekeeping my room was ready on time
Stayed 1 night in Aug 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A full day without internet access is egregious. The managers of this property should be embarrassed to charge their patrons.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool. Gym. Breakfast includef
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Stayed 1 night in Aug 2025

2/10 Terrible

lilly

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive at 9pm and is a lot of noise u can hear from others rooms. When we woke up my kids eat the breakfast was very limited and then go to the pool it was dirty and the front seat guy always watching us. When I returned the keys at 11 he said in front of every body I can’t stay in the pool area he don’t have Ethic how to tack with customers I was so upset because he saw the kids inside the pool and he continued said I have to left the property like if we do something very bad. And that not finished here he send 2 more people to take me out from the pool when we are star change the cloths that really embarrassed the staff is not supposed do that when we pay 180 for a night they supposed call I in private and tell u what’s wrong. No kick me out like I’m delicuent.
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
everything good morning
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice breakfast, comfortable beds
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Beds were comfortable, staff was very kind and accomodating, however there was a dirty pair of underwear tucked between the bed and side table that did not belong to us.
Stayed 1 night in Aug 2025