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Best Western Hartford Hotel & Suites

Property class: 2.5
Hotel near Connecticut Convention Center in Hartford

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

A hotel room with a sofa, a coffee table, a desk with a chair, a TV, and a bed with a headboard.
A spacious dining area with multiple tables and chairs, a stone accent wall, and large windows providing natural light.
A hotel lobby with a reception desk, seating area, and a fireplace.
A parking lot with multiple cars parked in front of a building with a modern architectural design.
A hotel room with a sofa, a small table, a desk with a chair, and a painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Connecticut River
    ‪3 min drive‬
  • Place, Connecticut Science Center
    ‪4 min drive‬
  • Place, Connecticut Convention Center
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a microwave, a refrigerator, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, a nightstand with a phone, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a TV, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk with a lamp, a television, and a dresser.

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a lamp, a television, and a dresser.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a sofa, a desk, a TV, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a sofa, a coffee table, a desk with a chair, a TV, and a bed with a headboard.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Hartford

South Meadows stay.Your stay at this South Meadows hotel places you within 3 miles (5 km) of Webster Theater and Wethersfield Cove Park. Trinity College and Wethersfield Public Library are also within 3 miles (5 km).

What's nearby

  • Wethersfield Cove Park - 2 min drive - 1.6 miles
  • Connecticut River - 3 min drive - 1.8 miles
  • Colt Park - 3 min drive - 1.6 miles
  • Connecticut Science Center - 4 min drive - 2.4 miles
  • Connecticut Convention Center - 4 min drive - 2.4 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Joey B's - ‬3 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Adriatic Restaurant - ‬3 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel near Connecticut Convention Center in Hartford
Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

How close is Best Western Hartford Hotel & Suites to the airport?

Best Western Hartford Hotel & Suites is 16.3 mi (19-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on Nov 1, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hartford Hotel & Suites.

Does Best Western Hartford Hotel & Suites offer free breakfast?

Best Western Hartford Hotel & Suites offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Best Western Hartford Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Best Western Hartford Hotel & Suites?

This hotel offers free self parking.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.The pool is closed seasonally each year from September 1 to May 24.

Does Best Western Hartford Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hartford Hotel & Suites to downtown Hartford?

Best Western Hartford Hotel & Suites is 2.4 mi away from Hartford.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 509 out of 1092 reviews
Rating 8 - Good. 221 out of 1092 reviews
Rating 6 - Okay. 167 out of 1092 reviews
Rating 4 - Poor. 97 out of 1092 reviews
Rating 2 - Terrible. 98 out of 1092 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay !! Easy access great staff! Would stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay for business travel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had a comfy bed. The room was comfortable and breakfast was very good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean the staff friendly and the breakfast was ok.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, very polite and professional. One night stay was satisfactory, breakfast was satisfactory
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, clean, free breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay....very clean spacious and they supply breakfast
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Pool was not available for use; when traveling with kids this is the highlight of the stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we need to be. Always clean, good beds, decent breakfast. We will stay again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed. Average breakfast, adequate parking. Iffy location.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Good breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice convenient hotel. Always clean and safe. The breakfast is good and it is easily accessible from the interstate. We stay here whenever we are in the Hartford area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and smelled great, staff was nice and polite, breakfast was excellent and it was plenty of parking all in all a great stay
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities amenities offer as the whirlpool was out of order, dryer in laundry room is out of order and the bathroom toilet bowl loose with a foul sewer smell at times. The bathtub very slippery no lower hand-bars for people with disabilities or elderly. The room was nice and spacious but too much humidity in the room with some mold stain on the ceiling. No USB outlets and outlet for charging computer, phones and etc. The staff were friendly and helpful. Overall rate a 9 out of 10.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fine, parking was close and easy, room and lobby area was very clean. Staff was friendly, helpful and had good attitudes. We have stayed at this hotel twice a year for the past several years and have always had good experiences.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a comfortable hotel for 1 night.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was clean, that was relaxing. No bath towels, no wash cloths , we had to use pool towels which was not the softest, asked for the trash to be taken from the room reception said house keeping left for the day……. like 4p. Second floor hallway smelled awful. Brian was helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was hot and fresh. Coffee was good. Plenty of parking
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and comfortable, staff was friendly and accomodating. would stay again :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was clean. rooms were nice. Staff was friendly. some issue with getting Netflix activated but staff was responsive. food was typical.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for Post Malone concert at Pratt and Whitney. Limited parking. Not very clean or well maintained. Convenient off highway but almost like a truck stop. Not the worst but…
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good! Lots of options, and stuff to make drinks is out even when breakfast hours close.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

It was okay
Stayed 1 night in May 2026