Book Best Western rooms in West Main Historic District

"The Omni is a beautiful hotel. With great restaurants and shops, rooftop outdoor pool and bar, gym, central location walkable to so much in the downtown area. My room was great, spacious with a nice view of the city. No complaints. Highly recommend!"

"The staff was so kind and helpful. "

"Breakfast had great variety . Parking was convenient "

"We chose this downtown location because it was close to the YUM Center, where our daughter's graduation was being held (walking distance). Hotel parking was very expensive; suggest the parking garage on 3rd Street behind the hotel instead, much cheaper. The room was nice and the breakfast was fine. Appreciated the 24 hour availability of coffee. The check in staff was very nice. The problem with this hotel is what seems to be a lack of security; there are many homeless people in the area around the hotel, and sometimes they seemed to be able to get inside the hotel and up to the 3rd floor to eat the free breakfast. Even though a key card was needed to use the elevator, they would just walk on with other people using their cards. We won't stay here again because even though we like the hotel, we just didn't feel that safe there."

"The staff at the front desk and in the restaurant were amazing. I would have liked for the garbage to be emptied each day of our stay rather than once during our stay."

"Money was taken from my from and the room was never cleaned"