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Zel Cozumel

Property class: 4
Family-friendly stay with 2 restaurants in Cozumel

Choose dates to view prices

Photo gallery for Zel Cozumel

A modern hotel lobby with wooden shelving, a central reception desk, and a patterned floor.
Property video
A hotel room with a large bed, two bedside tables with lamps, a nightstand, a sofa, and a wall with a decorative pattern.
An aerial view of a beach with kayaks and a small boat docked on the sand.
An outdoor dining area with tables and chairs, overlooking a beach with palm trees and the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Chankanaab National Park
    ‪22 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪23 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for ZEL Room Ocean View

A hotel room with a bed, a seating area with a view, and a large window.

ZEL Room Ocean View

8.8 out of 10
Excellent
(99 reviews)
  • Sea view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for ZEL Premier Suite Ocean Front

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a view of the sea.

ZEL Premier Suite Ocean Front

9.2 out of 10
Wonderful
(26 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A hotel room with a large bed, a view of the ocean, a dining table with a book and glasses, and a chair with a hat.

Premium Room

9.0 out of 10
Wonderful
(56 reviews)
  • Sea view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront

A hotel room with a bed, a desk, a chair, a sofa, a balcony with a view of the sea, and a large window.

Junior Suite, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ZEL House Ocean Front

A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.

ZEL House Ocean Front

7.8 out of 10
Good
(6 reviews)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view of greenery.

The Level Family Junior Suite

  • Sleeps 6

View all photos for The Level Royal Suite

A bathroom with a large mirror, a white sink, and a towel rack.

The Level Royal Suite

  • Sleeps 2

View all photos for Room Junior with Ocean View

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a view of the ocean.

Room Junior with Ocean View

  • Ocean view
  • 473 sq ft
  • Sleeps 4

View all photos for Premium Room

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a sofa, and a wall with a decorative pattern.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for ZEL House Penthouse Suite Ocean Front

A hotel room with a bed, a desk with a computer, a chair, a small table, a potted plant, and a view of the sea through a glass door.

ZEL House Penthouse Suite Ocean Front

  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ZEL Room Garden View

A hotel room with a large bed, a seating area with a view, and a window with curtains.

ZEL Room Garden View

8.4 out of 10
Very good
(93 reviews)
  • Garden view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Cozumel

On the beach.You'll be within 6 miles (10 km) of Museo de la Isla de Cozumel and 9 miles (15 km) of San Miguel Church. Stingray Beach is within 6 miles (10 km) and Chankanaab National Park is within 9 miles (15 km).
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 14 min walk - 0.8 miles
  • Museo de la Isla de Cozumel - 10 min drive - 4.7 miles
  • San Miguel Church - 10 min drive - 4.6 miles
  • Chankanaab National Park - 22 min drive - 11.0 miles
  • Chankanaab Beach Adventure Park - 23 min drive - 11.5 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Bucano's Beach Club - ‬16 min walk
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪Marimex - ‬8 min drive

About this property

Zel Cozumel

Family-friendly stay with 2 restaurants in Cozumel
Zel Cozumel is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Zel Cozumel offers its guests a full-service spa, a golf course, and an outdoor tennis court. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a 24-hour health club, and a complimentary children's club are also featured at the family-friendly Zel Cozumel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Cozumel property is smoke free.

  • 209 guestrooms or units
  • 12 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Zel Cozumel offers 209 accommodations. Beds feature down comforters. 42-inch plasma televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2026.

Similar properties

A pool area with a view of the beach and ocean, wooden deck, and lounge chairs.
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  • Pool
  • Spa
  • All inclusive available
  • Pet friendly
4.3 out of 5, Excellent, 1,001 reviews
$170 nightly
The price is $211
Oct 13 - Oct 14
Total with taxes and fees
The Westin Cozumel

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 950.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 950.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and cash. Parties and events (including weddings) are allowed on site. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Zel Cozumel to the airport?

Zel Cozumel is 4.2 mi (11-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Zel Cozumel?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Zel Cozumel on Nov 5, 2026 start from $357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zel Cozumel have an airport shuttle?

Zel Cozumel offers a free airport shuttle, available 24 hours a day.

Does Zel Cozumel offer free breakfast?

Zel Cozumel does not offer free breakfast.

What time is check-in at Zel Cozumel?

Check-in start time: 3 PM; Check-in end time: midnight.

Does Zel Cozumel have a pool?

Zel Cozumel features an outdoor pool.

Does Zel Cozumel have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine, ocean views, and a beachfront location.

How close is Zel Cozumel to downtown Cozumel?

Zel Cozumel is 3.2 mi away from San Miguel.

Zel Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1024 reviews
Rating 8 - Good. 260 out of 1024 reviews
Rating 6 - Okay. 124 out of 1024 reviews
Rating 4 - Poor. 46 out of 1024 reviews
Rating 2 - Terrible. 24 out of 1024 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were very nice, Ocean view was great!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a great location. Overall is very clean, staff is amazing, and entertainment was a lot of fun. My family found the food to be very good.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bright room, great staff, great food, lovely beach and pool area!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and staff was friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds with great pillows and linens, spacious resort, plenty of dining options, great food,and wonderful staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property with wonderful people in a very beautiful spot. We enjoyed it immensely.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay! Fish house was the best meal ever!
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
The hotel is smaller than other hotels in the area, less restaurants and the buffet has very limited choices, the hotel is not sound proof so we could hear people from upstairs having s@x
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place!! We will be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my forth time here and I’m still impressed with the great service and facilities the staff c
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site on ocean.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety is limited, I guess was because hotel was not full and need to limit options. I did not see many typical local food, but it was Ok. Make sure you select private airport to hotel option, otherwise you might end waiting long time for other travelers to clear customs and migration at the airport.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Great staff.
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, old and musty, moldy building, nice pool and bar area.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Melia. I wasn’t a big fan of their food, but I am a picky eater. Breakfast was my favorite. You can definitely make it work. Beach was very clean and amazing. I would come back, for sure!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were excellent and the beach and pool areas were great
Stayed 3 nights in Feb 2026

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